We map, automate and maintain the manual processes slowing your business down, using automation, RPA and ethical AI. Less admin, fewer errors, and more time for the work that actually matters. Brisbane-based, working with clients right across Australia.
What we do
We’re business process automation specialists. Here are the main ways we help Australian businesses reduce errors, lift efficiency and scale without adding headcount.
One system that runs your whole business: quoting, jobs, scheduling, invoicing. You own the code outright.
Custom AI agents that handle complex, multi-step tasks across your systems, 24/7
A practical AI roadmap for your business: where to apply it, what it costs, and how to roll it out.
AI applications trained on your own data and workflows, not a generic off-the-shelf tool.
Software bots that take over rules-based, repetitive tasks with no errors.
Custom integrations to hook together all of your systems so you have consistent, accurate data.
New service
One system that runs the whole operation: quoting, jobs, scheduling, invoicing, reporting. You own the code, it runs anywhere Docker runs, and nobody charges you per user.
From $15,000 + GST
fixed price, quoted before you commit
Weeks, not months
to the first working release
Yours outright
the IP, the code and the data
Integrations
Seamless AI and business automation across your favourite apps.
Who we help
Outdated systems, manual work, and disconnected tools waste time and energy. We help modernise the way your business runs – one process at a time.
Having people handle repetitive tasks is highly inefficient. We automate it. One client cut manual data entry by 80%.
Mistakes in data handling cost time and trust. Automated processes remove the rework.
Your tools don’t talk to each other, so nothing’s in one place. We integrate your tools into one reliable system.
Growth means more manual work, not more output. We identified $250k in annual savings for a 35-person team.
Why choose us
Our business automation consultants provide a seamless transition to more efficient and effective operations that increase your profit. Here’s how we will work with you to integrate and automate 750+ tools.
Step 1
We sit with your team and map how the work actually gets done: where the time goes, where errors creep in, and which steps nobody can explain.
About the audit dayStep 2
Not everything is worth automating. We rank the candidates by hours saved and payback period, and tell you which ones to skip.
Step 3
We pick the right tools for the job, build the automation, and integrate it with the systems you already run.
Step 4
Every automation gets a clear process map: what triggers it, what it does, and who gets told when something needs a human.
Step 5
We test against real data before go-live, then watch the first weeks closely and fix what the real world finds.
Step 6
Automations break when the tools around them change. We maintain what we build and train your team to run it.
Measurable outcomes
Businesses like you that embrace AI and business automation see significant improvements in productivity, efficiency, and employee satisfaction.
$250k
Annual cost savings for a 35-person team
Read the case study8,000+
Hours saved per year for a property client
Read the case study
80%
Reduction in manual data entry for a field services company
Read the case study
<1 min
To format and summarise a candidate resume
Read the case studyHow we measure: hours saved multiplied by loaded labour cost, agreed with the client after go-live.
Testimonials
“We were running quoting, scheduling and invoicing across multiple separate systems and various spreadsheets, and it had started to cost us time and money in double-handling. Osher Digital built us an AI-first custom ERP portal that now runs the whole job lifecycle in one place, Matthew was easy to deal with and stayed involved throughout the project. Recommend them.”
Robert Lowe
CEO at ACT Property Inspections
“We’ve worked a few AI agent and business automation projects, and it’s always been a smooth, productive experience. They’ve always brought a solid mix of technical expertise and creative problem-solving to the table.”
Yue Li
AI Automation Engineer
“The team helped us automate our lead acquisition and sales process so we know what works and what doesn’t.”
Nicola Hunter
Senior VP at Monarch Medical Technologies
“Osher Digital has really helped me automate the parts of my business that were critical to automate. My copy and paste days have been reduced by around 80%.”
Lawrence Mitchell
Consulting Arborist at LSM Tree Advice
“Great operators, efficient, intelligent and understood the technical requirements. Great to find a partner like this that I’ll continue to use in the future!”
Daniel Swanton
Director at emd:digital
“I contacted Osher Digital as a web developer with minimal experience in AI to explore the use of the Llama LLM in supporting user safety online. Matthew was polite, showed understanding of the situation and provided courtesy advice to improve the model which was much appreciated. Will deal with Osher Digital again.”
Terry Butler
Web Developer
Security & trust
Automation only works when your compliance team is comfortable with it. Here’s how we keep them comfortable.
Your data is hosted in Australian data centre regions and delivered by an entirely Australian-based team. No offshore resources without your approval.
We're an implementation partner, not a data custodian. Solutions run on infrastructure you control, so your data never leaves your governance.
We operate under the Australian Privacy Principles, with additional safeguards for health information and 24-hour breach notification.
Encryption everywhere (TLS 1.2+, AES-256), MFA enforced across all systems, and practices aligned with ISO 27001 and the Essential Eight.
Case studies
This Canberra inspection firm runs every booking through five teams and four outside parties. Osher Digital replaced their legacy booking system with a portal that carries the whole process: parallel team checklists on every job, route-aware scheduling, the shared mailbox filed against jobs, and in-house AI assistants that answer from the firm's own documents.
This Adelaide practice sells arboricultural reports, and the reports were slow to make. Osher Digital built a portal that runs the job from enquiry to paid PDF, a report engine that composes six report types from one shared content library, and an offline-first Android app that captures the tree data on site.
DNA Recruitment eliminated thousands of hours of manual job data entry by automating the full intake pipeline for job requests received by email. Using n8n and AI, job details are now extracted from any format, structured consistently, and pushed directly into Bullhorn CRM, with a clickable link back to every source email.
Statera Health, a medical practice in Melbourne, eliminated hours of daily manual document sorting and filing by implementing automated AI document classification. Osher Digital configured a solution that processes incoming medical documents, saving the practice hours daily on document handling, achieves consistent and accurate file naming, and has removed misfiled documents and related rework.
FAQs
Here are some of the questions people ask about business process automation.
Free tools
Quick, free and genuinely useful. Each takes a few minutes and gives you something concrete: a dollar figure, a readiness score or a set of AI agent ideas for your business.
2 minutes
Put a dollar figure on a manual process. Enter the hours, people and cost, and get the annual cost, the likely saving and the payback period on an automation build.
Try it free
3 minutes
Eight quick questions that score how ready your business is for AI and automation, with specific recommendations on where to start.
Try it free
1 minute
Describe a painful process and our AI proposes 2-3 concrete agent concepts for your industry: what each one does, the tools it connects and how long it takes to build.
Try it free
Help Centre
Pricing, payment terms, security and data sovereignty, documented in plain English in our Help Centre. No form, no call required.
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Read moreBook a free 15-minute intro call. We’ll talk through what’s slowing your team down, whether automation can fix it, and whether we’re a good fit. No pitch, no obligation.
