Custom AI development
Used well, Artificial Intelligence (AI) can reshape how a business runs. Whether you want to improve customer experience, cut manual work, or get more out of your data, our custom AI development services are built around your specific problem rather than a generic platform.
Why choose us
Why choose us for custom AI development?
Expertise
Our team comprises seasoned AI developers and data scientists with experience across several industries. We bring deep technical knowledge and practical judgement to every project.
Collaborative
We work closely with you throughout the build. Your input and feedback shape the solution and make sure the final product fits how your team actually works.
Current, supported tooling
We build on current, well-supported AI and machine learning tools rather than chasing hype. That keeps your solution maintainable as the field moves and avoids locking you into a dead end.
Track record
We have delivered AI projects across healthcare, recruitment, finance, and professional services, from document processing to prediction and internal assistants. Real systems in production, not demos.
How it works
We work hand-in-hand with you to develop custom AI for your business
Our approach to custom AI development moves you to more efficient operations with results you can measure. Here’s how we work with you to scope, build, and run custom AI systems.
Step 1
Discovery & data review
We map the problem, the data you hold, and whether a custom build genuinely beats an off-the-shelf model. If a simpler tool will do the job, we say so.
Step 2
Solution design
We design the approach: model choice, data pipeline, evaluation criteria, and how the system fits the tools you already run.
Step 3
Build & evaluate
We build the solution and test it against real examples, measuring accuracy and failure modes before anything goes near production.
Step 4
Deploy & improve
We deploy with monitoring and guardrails, then refine the system as your data, your users, and your needs change.
Improvements
Results you can expect
Businesses like you that adopt custom AI see significant improvements in productivity, accuracy, and the quality of decisions.
$250k
Annual cost savings for a 35-person team
8,000+
Hours saved per year for a property client
80%
Reduction in manual data entry for a field services company
<1 min
To format and summarise a candidate resume
“We’ve worked a few AI agent and business automation projects, and it’s always been a smooth, productive experience. They’ve always brought a solid mix of technical expertise and creative problem-solving to the table.”
Yue Li
AI Automation Engineer
“The team helped us automate our lead acquisition and sales process so we know what works and what doesn’t.”
Nicola Hunter
Senior VP at Monarch Medical Technologies
“Osher Digital has really helped me automate the parts of my business that were critical to automate. My copy and paste days have been reduced by around 80%.”
Lawrence Mitchell
Consulting Arborist at LSM Tree Advice
Explore our services
AI Agent Development
We design and build custom AI agents that automate complex tasks and enhance your business operations.
AI Consulting
Expert guidance on implementing AI to transform your business operations and drive innovation.
Custom AI Development
Custom trained AI applications to help your business leverage your data in meaningful ways.
Robotic Process Automation
Repetitive manual tasks are highly suited to AI. Free up your time and reduce errors.
Automated Data Processing
We set up automated data extraction and processing systems so you can use data smartly to improve your business.
System Integrations
Custom integrations to hook together all of your systems so you have a consistent, accurate data.
FAQs
Frequently asked questions
Common questions about custom AI development and how we approach it.
What is custom AI development?
Custom AI development means building an AI system around your specific problem and data, rather than buying a generic tool and hoping it fits. That might be a document processing pipeline, a prediction model, an internal assistant over your own knowledge, or an agent that carries out a multi-step task.
When do I need custom AI instead of an off-the-shelf tool?
When the off-the-shelf tools do not fit your data, your workflow, or your accuracy and privacy requirements. If an existing product already does the job well, we will tell you to use it. Custom work earns its place when the problem is specific to your business.
What can you build?
Document and data extraction, classification and routing, retrieval over your internal knowledge (RAG), prediction and forecasting models, and AI agents that take actions across your systems. We also integrate these into the tools you already use.
How much does custom AI development cost in Australia?
It depends on scope. A focused first build typically runs from $25,000 to $80,000 AUD, plus ongoing running and maintenance. We scope projects to pay for themselves and are upfront when a cheaper path will get you most of the value.
How long does a project take?
A first useful version often ships in four to eight weeks. Larger systems run as a phased roadmap so you see value early rather than waiting months for a single release.
Will you use our data to train external models?
No. We do not use your data to train external models. We can deploy on Australian-hosted or on-premise infrastructure for data residency, and we sign NDAs as standard.
Which models and tools do you use?
We are not tied to one vendor. Depending on the task we use models from Anthropic and OpenAI, open-source models such as Llama where data needs to stay in your environment, and standard data and orchestration tooling around them. We pick the right model for the job, not the one we are tied to.
What happens after launch?
AI systems drift as data and usage change, so we build for it. We add monitoring and evaluation, fix issues as they surface, and extend the system as your needs grow. Ongoing support is part of the engagement, not an afterthought.
Ready to streamline your operations?
Get in touch for a free consultation to see how we can streamline your operations and increase your productivity.