One system that runs your whole business: quoting, jobs, scheduling, invoicing, reporting. No bending your process to fit someone else's product. You own the code outright, it runs anywhere Docker runs, and fixed-price builds start at $15,000 + GST. Built in Brisbane, serving all of Australia.
Why now
Ten years ago a system like this cost more than most businesses made in a year, so almost nobody bought one. Everyone rented software instead: a CRM here, a job tracker there, spreadsheets to bridge the gaps.
That was always a compromise. Each tool holds one slice of the business, none of them talk to each other properly, and the way you work gets bent to fit the way the software works. You pay per user, per month, forever, for the privilege.
AI-assisted development has changed the arithmetic. Our senior developers now ship in weeks what used to take a team most of a year, and the saving lands with you: a complete custom system from $15,000 + GST. Built around your process. Owned by you. No compromises, and no stitching together tools that almost fit.
The modules
Every module below is in production for an Australian company right now. Your system starts with the ones that hurt most and grows from there.
Clients, contacts and deals in one place, with a pipeline you can drag, custom fields, and a timeline of every email, note and job against each client.
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Every job moves through your stages, and each team runs its own lane and checklist. Statuses update themselves when real work happens: a booking made, a report sent, an invoice raised.
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Staff calendars, bookable time slots, leave, and drive time between site visits, so whoever books the job knows the next stop is reachable before promising it.
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A mobile app for the people on the tools. It works with no signal, syncs when it finds one, and sends photos, dictated notes and site data back to the office.
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Your rate card as working software. Jobs price themselves from your rules, unusual ones get flagged for a human, and every quote shows its arithmetic.
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Invoices raise themselves in Xero when work reaches the right stage, payment status flows back, and card payments run through Stripe with GST handled.
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Your clients get a secure link, not another password to remember. They see progress, download deliverables, and can pay online to unlock the finished report.
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Folders, version history on every re-upload, a recycle bin, and markup tools for plans and photos. Files mirror to SharePoint if that is where your business lives.
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Agreements signed on a phone from a link, with the executed PDF and an audit certificate filed against the job. One less subscription to pay for.
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A shared inbox where replies land on the right job automatically, templates keep the wording consistent, and SMS runs both ways.
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An assistant that can actually operate the system for you. It looks up records, drafts emails and builds summaries. It reads freely but writes only with your approval.
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Turns structured job data into a finished, branded report, and never overwrites a sentence a human has edited. In production for a consulting firm today.
Learn moreIncluded as standard
Modules are what you choose. This is what you get regardless. The platform underneath every build is already written, tested and hardened, which is how a custom system can start at $15,000 instead of $150,000.
See it
These screens are from production software we built and run on the same platform your system starts from. Your build gets your branding, your fields and your language for the work.
Ownership
Most software you will never own, no matter how long you pay for it. This is the opposite arrangement.
The contract assigns the source code of your build to your company. Not licensed, not rented: yours. It sits on your balance sheet and transfers with the business if you ever sell.
The whole system ships as a standard Docker container. Your cloud, our managed hosting, or a server in your office. Moving host is an afternoon, not a migration project.
Standard Ruby on Rails and React, the same stack behind Shopify and GitHub, with documentation and an automated test suite. If you ever want a different developer, nothing about the build will fight them.
Your twentieth staff member costs the same as your fifth. Nothing. Renting software punishes growth; owning it does not.
Security
Every build starts from a platform hardened over years of production use, not from an empty folder.
Single tenant by default. Your data lives in its own database, not as rows in a shared system serving hundreds of other companies.
Passwords are hashed, API keys and tokens are encrypted at rest, and everything travels over TLS.
Two-factor authentication, passkeys, and rate limiting on every login, password reset and API endpoint. Brute force gets throttled, not entertained.
Role-based permissions decide who can do what. An audit log records who did.
Automated security analysis runs in the deploy pipeline. If a known vulnerability pattern shows up, the release does not ship.
Australian data centres by default, or your own infrastructure if you prefer. You always know exactly where your data lives.
AI native
Most software adds an AI feature and a sparkle icon. This platform is built the other way around.
A built-in MCP server means your AI assistant can securely read and operate the whole system, with the same permissions and audit trail as a staff member. Ask questions, get drafts, approve actions, from the chat you already use.
An assistant docked in every screen, reports that draft themselves, documents read by vision models. The AI works your data with your permissions, not through a third-party silo.
AI writes much of the code. Senior developers do the thinking and review every line. That is why a custom system starts at $15,000 instead of $150,000.
The honest comparison
Off-the-shelf software is the right answer for plenty of businesses, and when it is, we say so. Here is the trade in both directions.
Swipe sideways to see both columns.
| What matters | Custom build | Off the shelf |
|---|---|---|
| Fit | Built around how your business runs | Your business adapts to the software |
| Team adoption | Your team learns a system that mirrors the job they already do | Your team relearns the job around the software's way of working |
| Implementation and training | Data migration, setup and training are part of the build | Yours to organise, often through a paid implementation partner |
| Time to start | First working release in weeks | Sign up today; a serious rollout still takes months |
| Upfront cost | From $15,000 + GST, fixed and quoted before you commit | Low for simple tools. Onboarding and implementation for serious platforms run five figures |
| Ongoing cost | Hosting and support, no per-user fees | Per user, per month, forever, with price rises at renewal |
| What you pay for | Only the modules you actually use | The whole suite, whether you use a tenth of it or all of it |
| Your data | In your own database, exportable any time | In the vendor's cloud, on their terms |
| Changes | Your priorities set the roadmap | Feature requests join everyone else's queue |
| If you leave | You keep the system. It is yours | You export what the vendor lets you and start again |
How it runs
Most builds start with the one-day Business Process Audit, so the system gets designed from how your business actually works rather than from a requirements meeting.
Part 1
A day onsite following the work from first enquiry to money in the bank. The findings land as a report you own, whatever you decide to build.
Part 2
We design the system module by module, name the technology, and quote a fixed price for the first stage. No day rates and no open-ended engagements.
Part 3
The first working release lands in weeks, starting with whatever hurts most. You use it, we adjust, the next stage follows. Value arrives early, not after a year.
Part 4
Training, documentation, and a support arrangement sized to you. The platform under your modules keeps improving after launch, so the system does not go stale.
The numbers
Every figure below comes from a real engagement. Each card links to the case study behind it.
$250k
Annual cost savings identified for a 35-person team
Read the case study8,000+
Hours saved per year for a property client
Read the case study80%
Reduction in manual data entry for a field services company
Read the case study
<1 min
To format and summarise a candidate resume
Read the case studyHow we measure: hours saved multiplied by loaded labour cost, agreed with the client after go-live.
What clients say
“We’ve worked a few AI agent and business automation projects, and it’s always been a smooth, productive experience. They’ve always brought a solid mix of technical expertise and creative problem-solving to the table.”
Yue Li
AI Automation Engineer
“The team helped us automate our lead acquisition and sales process so we know what works and what doesn’t.”
Nicola Hunter
Senior VP at Monarch Medical Technologies
“Osher Digital has really helped me automate the parts of my business that were critical to automate. My copy and paste days have been reduced by around 80%.”
Lawrence Mitchell
Consulting Arborist at LSM Tree Advice
“Great operators, efficient, intelligent and understood the technical requirements. Great to find a partner like this that I’ll continue to use in the future!”
Daniel Swanton
Director at emd:digital
A free 15-minute call. Bring the process that hurts most, and we'll tell you what a build would cost and how fast it would land.
Case studies
A consulting arborist in South Australia faced a manual report generation process that involved extensive cutting and pasting from Fulcrum into Word documents for four report types. Osher Digital implemented an automated workflow using webhooks, dynamic templating, and AI-assisted drafting, reducing manual efforts by over 80% and enabling the client to handle more jobs at higher prices.
A property inspection company faced manual data entry, duplicated efforts and a $2.5 million receivables backlog across its 35-person team. Osher Digital conducted a business process audit and developed a six-month automation roadmap. This initiative aimed to centralise data in a cloud CRM, automate repetitive tasks and recover lost efficiency, projecting savings of over 8,000 admin hours and $250,000 in annual costs.
Integrations
A custom system does not mean replacing everything. Xero stays. Your calendar stays. We connect your build to 800+ tools so the parts that already work keep working.
FAQs
The questions people ask before commissioning a custom build.
Start here
A sentence or two is plenty. We'll come back within one business day with the questions that matter and a sense of what your build would cost.
Explore our services
One system that runs your whole business, built around how you work. You own the code outright.
We design and build custom AI agents that automate complex tasks and enhance your business operations.
Expert guidance on implementing AI to transform your business operations and drive innovation.
Custom trained AI applications to help your business leverage your data in meaningful ways.
Repetitive manual tasks are highly suited to AI. Free up your time and reduce errors.
Custom integrations to hook together all of your systems so you have consistent, accurate data.
Book a free 15-minute call. No pitch and no obligation, just a straight answer on cost and timeline.
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