AI Services & Business Automation
We’re AI and business automation experts. If a task is repetitive and rules-based, we can almost certainly automate it. And we’ll tell you when we can’t.
How we help
AI services built to pay for themselves
Here are the main ways we help Australian businesses cut manual work and errors, and scale without adding headcount.
Custom ERP Software
One system that runs your whole business: quoting, jobs, scheduling, invoicing. You own the code outright.
AI Agent Development
Custom AI agents that handle complex, multi-step tasks across your systems, 24/7
AI Consultants
A practical AI roadmap for your business: where to apply it, what it costs, and how to roll it out.
Custom AI Development
AI applications trained on your own data and workflows, not a generic off-the-shelf tool.
Robotic Process Automation
Software bots that take over rules-based, repetitive tasks with no errors.
System Integrations
Custom integrations to hook together all of your systems so you have consistent, accurate data.
New service
Custom ERP software, built around your business
One system that runs the whole operation: quoting, jobs, scheduling, invoicing, reporting. You own the code, it runs anywhere Docker runs, and nobody charges you per user.
From $15,000 + GST
fixed price, quoted before you commit
Weeks, not months
to the first working release
Yours outright
the IP, the code and the data
A Closer Look
What We Do, and How It Helps
Each service solves a specific operational challenge. Here’s a closer look at how we approach automation, integration and AI, and how each fits your workflow.
Custom ERP Software
One system that runs your whole business, built around how you work, owned by you outright.
Problem:
Your business runs on a patchwork of subscriptions and spreadsheets. Each tool holds one slice of the work, none of them fit properly, and the per-user bills climb every year.
Solution:
We design and build a complete business system around your exact process: quoting, jobs, scheduling, invoicing and reporting, with AI built in. Fixed price from $15,000 + GST, first working release in weeks.
Benefit:
One system instead of five subscriptions. You own the IP, your data lives in your own database, and the software finally works how you work.
Everything we do
The full list
Every service we offer, in one place. If you are not sure which one you need, start with the audit.
Automation and AI
- AI Agent DevelopmentAgents that carry a multi-step task through your systems and stop to ask a human when they are not sure.
- AI Consultants AustraliaA practical roadmap for where AI fits your business, what it costs and what it returns, before you spend serious money on a build.
- Custom AI Development AustraliaAI trained on your own documents and running inside your own systems, including self-hosted where the data cannot leave.
- Robotic Process Automation Consultants | RPAFor the systems with no API. Software robots that drive the same screens your staff do, with the maintenance cost quoted upfront.
- Automated Data Processing & Document ExtractionPipelines that capture, extract, validate and load data, so nobody rekeys an invoice or rebuilds the same pivot table every Monday.
- System Integration Consultants AustraliaMaking your CRM, accounting and operations systems agree with each other. If it has an API, we can connect it.
- Sales Automation Consultants AustraliaLead routing, CRM hygiene, follow-up that stops when a human replies, and a closed-won handover with nothing retyped.
- Expert n8n Consultants | AustralianWorkflow automation built on n8n, designed to be maintained. Also where to start if your existing workflows keep breaking.
- AI Consultants Brisbane | AI Consulting for BusinessThe same work, for Brisbane and South East Queensland businesses who would rather sit in a room with us than meet over video.
Custom software
- Custom ERP Software Development AustraliaOne system that runs the whole business instead of five subscriptions that almost fit. You own the code. From $15,000 + GST.
- Custom CRM Development AustraliaA CRM shaped around how you actually sell, with your stages and your language, and no per-user fee as the team grows.
- Custom Job Management Software AustraliaJobs, stages, checklists and crews the way your operation runs them, rather than the way a product vendor imagined them.
- Custom Scheduling Software AustraliaBookings and dispatch that understand drive time, leave and crew skills, so the schedule survives contact with a real week.
- Field Service App Development AustraliaA mobile app for field teams that keeps working with no signal and syncs safely once it finds some.
- Custom Quoting Software AustraliaQuoting with real pricing rules, tiers and approvals behind it, not a spreadsheet template and a careful copy-paste.
- Custom Invoicing Software AustraliaInvoices that raise themselves when work reaches the right stage, with payment status flowing back automatically.
- Custom Client Portal Development AustraliaA place for clients to see status, approve work and find their documents, instead of emailing you to ask.
- Custom Document Management System AustraliaDocuments filed, versioned and findable by the people who need them, with permissions that match how your business is structured.
- E-Signature Integration AustraliaSigning built into the workflow that needs it, so a signed document updates the job rather than landing in an inbox.
- Email and SMS Integration AustraliaEmail and SMS sent from inside your systems at the moment they are needed, with the replies threaded back to the record.
- Custom AI Assistant Development AustraliaAn assistant that knows your policies, your products and your history, answering with citations your team can check.
- AI Report Generation Software AustraliaReports drafted from your own data and your own templates, for a person to review and sign rather than assemble from scratch.
How it works
How an engagement runs, start to finish
The same six steps every time, from first look to long-term support. Along the way we integrate and automate 750+ tools.
Step 1
Process audit
We sit with your team and map how the work actually gets done: where the time goes, where errors creep in, and which steps nobody can explain.
About the audit dayStep 2
Identify opportunities
Not everything is worth automating. We rank the candidates by hours saved and payback period, and tell you which ones to skip.
Step 3
Implementation
We pick the right tools for the job, build the automation, and integrate it with the systems you already run.
Step 4
Design workflows
Every automation gets a clear process map: what triggers it, what it does, and who gets told when something needs a human.
Step 5
Quality assurance
We test against real data before go-live, then watch the first weeks closely and fix what the real world finds.
Step 6
Support and maintenance
Automations break when the tools around them change. We maintain what we build and train your team to run it.
Where it starts
Most engagements start with a Business Process Audit
A paid, one-day onsite study of how your business really delivers its work. We map every step, cost the bottlenecks, and hand you a build-ready report you own, whichever way you take it from there.
One day
onsite, in your office or in the field
7 to 10 days
until the build-ready report lands
From $7,500 + GST
fixed fee, quoted before you book
Get in touch
What’s Your Biggest Pain Point?
Ready to simplify a workflow, automate a process, or just explore what’s possible?
Improvements
Results you can expect
Every number below comes from a real engagement. Each card links to the case study behind it.
$250k
Annual cost savings for a 35-person team
Read the case study8,000+
Hours saved per year for a property client
Read the case study
80%
Reduction in manual data entry for a field services company
Read the case study
<1 min
To format and summarise a candidate resume
Read the case study“We were running quoting, scheduling and invoicing across multiple separate systems and various spreadsheets, and it had started to cost us time and money in double-handling. Osher Digital built us an AI-first custom ERP portal that now runs the whole job lifecycle in one place, Matthew was easy to deal with and stayed involved throughout the project. Recommend them.”
Robert Lowe
CEO at ACT Property Inspections
“We’ve worked a few AI agent and business automation projects, and it’s always been a smooth, productive experience. They’ve always brought a solid mix of technical expertise and creative problem-solving to the table.”
Yue Li
AI Automation Engineer
“The team helped us automate our lead acquisition and sales process so we know what works and what doesn’t.”
Nicola Hunter
Senior VP at Monarch Medical Technologies
“Osher Digital has really helped me automate the parts of my business that were critical to automate. My copy and paste days have been reduced by around 80%.”
Lawrence Mitchell
Consulting Arborist at LSM Tree Advice
“Great operators, efficient, intelligent and understood the technical requirements. Great to find a partner like this that I’ll continue to use in the future!”
Daniel Swanton
Director at emd:digital
“I contacted Osher Digital as a web developer with minimal experience in AI to explore the use of the Llama LLM in supporting user safety online. Matthew was polite, showed understanding of the situation and provided courtesy advice to improve the model which was much appreciated. Will deal with Osher Digital again.”
Terry Butler
Web Developer
“Highly recommended business automation and AI agent development experts”
Sarah Bryden
Ready to find your first automation?
Book a free 15-minute intro call. We’ll talk through what’s slowing your team down and which of these services fixes it.