We help Australian organisations work out where AI genuinely fits: which processes to automate, what it will cost, and how to roll it out without disrupting the business. Strategy, build and change management from one Brisbane-based team.
Where we work
We work with businesses anywhere in Australia. We run most engagements remotely, and we travel when a workshop is worth being in the room for.
If you are in Brisbane or South East Queensland and would rather meet in person, see AI consulting in Brisbane for where to find us and how we work with local businesses.
Our services
From working out where AI actually helps to getting it running in your business, we cover the whole journey. Based in Brisbane? See our AI consulting in Brisbane page.
Where AI fits your business, what it will cost, and the order to build it in. A roadmap with numbers attached, not a slide deck.
Hands-on guidance from pilot to production, including tool selection, build oversight and rollout.
Training, communication and support so your team actually uses what gets built.
A clear-eyed review of what you already have, what is working, and where the gaps are.
Finding the processes worth automating and wiring AI into them properly.
Monitoring, tuning and honest advice as the models, the tools and your business change.
Why choose us
We put numbers on every recommendation. Cost, payback period, and the order to do things in. You get a plan you can hold us to.
The people who write the strategy stay for the build. No handover gap between the deck and the delivery.
New tools fail when people route around them. We train your team, explain what is changing and why, and stay until it sticks.
Recruitment, insurance, healthcare, property and professional services. Real systems running in production, written up in our case studies below.
Our approach
Here is how a consulting engagement actually runs. New to this? Read our guide on how to choose an AI consultant.
Step 1
We map your processes, data and systems, then shortlist the AI opportunities with real payback. Not a hundred-page report; a ranked list with numbers.
Step 2
You get a roadmap with costs, timelines and success metrics for each initiative, and a clear recommendation on what to build first.
Step 3
We build, or work alongside your team and vendors, and deal with the problems that only show up once real data is involved.
Step 4
After go-live we monitor performance, tune what drifts, and tell you when the next opportunity is worth taking.
Integrations
Advice means nothing if it never ships. We implement across 750+ tools, so the strategy ends up running in the software you already own.
Case studies
A major Australian medical recruitment firm replaced a multi-step offshore manual process that took hours with a fully automated resume formatting AI agent. Candidate resumes (CVs) are now returned as consistent, branded, and de-identified resumes in under 1 minute.
Strive Community Care is a Brisbane based NDIS registered provider and spent a massive amount of time preparing property damage insurance claims. Osher Digital automated the claim preparation drafting process with an AI Agent.
A building inspection company engaged Osher Digital to develop a self-hosted AI retrieval-augmented generation (RAG) question-and-answer agent. The agent, accessible via full-screen interface or chat bubble on the company intranet, handles staff queries using the internal knowledge base, government legislation, and ISO standards.
A Melbourne-based medical practice, reduced manual data entry time by automating the processing of patient referrals received via email and Healthlink. Using n8n, OCR, and AI, patient data is extracted, formatted, deduplicated, and entered into Xestro and Zoho CRM.
Improvements
Every number below comes from a real engagement. Each card links to the case study behind it.
$250k
Annual savings identified for a 35-person team
Read the case study
8,000+
Admin hours a year identified for a property client
Read the case study
80%
Reduction in manual data entry for a field services company
Read the case study
<1 min
To format and summarise a candidate resume
Read the case studyHow we measure: hours saved multiplied by loaded labour cost, agreed with the client after go-live.
Testimonials
“We were running quoting, scheduling and invoicing across multiple separate systems and various spreadsheets, and it had started to cost us time and money in double-handling. Osher Digital built us an AI-first custom ERP portal that now runs the whole job lifecycle in one place, Matthew was easy to deal with and stayed involved throughout the project. Recommend them.”
Robert Lowe
CEO at ACT Property Inspections
“Osher Digital has really helped me automate the parts of my business that were critical to automate. My copy and paste days have been reduced by around 80%.”
Lawrence Mitchell
Consulting Arborist at LSM Tree Advice
“The team helped us automate our lead acquisition and sales process so we know what works and what doesn’t.”
Nicola Hunter
Senior VP at Monarch Medical Technologies
“Great operators, efficient, intelligent and understood the technical requirements. Great to find a partner like this that I’ll continue to use in the future!”
Daniel Swanton
Director at emd:digital
Get in touch
Book a free 15-minute intro call. We’ll talk through your challenges and give you an honest read on what’s possible.
FAQs
Here are some of the questions people ask our AI consultants.
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