How much does it cost?

The audit starts at $7,500 + GST. The exact fee is fixed and quoted upfront, so you know the cost before you commit to anything. Book a free 15-minute intro call and we will confirm the audit fits your business and quote the fee.

What if an off-the-shelf tool would do the job?

Then the report says so. Every report assesses the best existing tools for your situation, including where they beat a custom build. We would rather point you at the right tool than sell you a build you do not need.

Where do you run audits?

Onsite, in your office or in the field, wherever the work actually happens. We are based in Brisbane and run audits for clients across Australia.

How much of our team's time does it take?

One working day, plus a little preparation that should not take long: a list of your services, a paragraph on how a typical job runs, rough numbers, and your day-to-day tools with logins handy. On the day, we need the people who do the work available for parts of it.

The Business Process Audit

Name: Osher Digital
Address: Level 38, 71 Eagle Street, Brisbane, QLD, 4000, AU

A paid, one-day onsite study of how your business really delivers its work, and a build-ready report you own. This is a working day in your business, not a questionnaire. We follow the work from first enquiry to money in the bank and map how it actually happens, step by step. You end up holding a report that shows where your time goes, what the bottlenecks cost, and exactly what to build to fix them.

Get in touch Book a call

Three people working through a business process together at an office table

What you receive

A build-ready report you own

The report lands seven to ten days after the onsite day. Eight sections, each one written to be acted on.

Executive overview

The whole picture on one page.

Current state

How your business runs today, mapped end to end, and where the time actually goes.

Bottlenecks, quantified

The points where hours and money leak, and what each one costs you.

Recommended build

The solution we would build, laid out in phases with the technology named, so value lands early rather than after months of development.

Dream state

What your operation looks like once the bottlenecks are gone.

Off-the-shelf alternatives

The best existing tools for your situation, honestly assessed, including where they beat a custom build.

Opportunities beyond the build

Anything else worth acting on that we spot while we are in your business.

Next steps

A clear path forward, whichever direction you choose.

No sales pitch

You own the report

You are buying our information, not our sales pitch for the next project. We present all the facts, including the off-the-shelf alternatives, and the decision stays with you: act on the report with us, hand it to another developer, or use it to sharpen your own systems. It has to be worth the fee on its own.

Download the audit overview (PDF)

How the day runs

One day onsite, three passes over your business

In your office or in the field, alongside the people who do the work.

Part 1

Map the current state

We walk the business end to end, from first enquiry to job closed and paid, step by individual step. A recent audit mapped 62 distinct steps. That shared picture is what everything else builds on.

Part 2

Find and quantify the bottlenecks

Where the waiting happens, where the double entry lives, which steps repeat hundreds of times a month, and what each of those is costing.

Part 3

Design the future state

The best part of the day: your ideas for how the business should run, matched against what current technology can genuinely deliver, and shaped into a target worth building toward.

What we need from you

A little preparation makes the day count

None of it should take long. On the day itself, have the people who actually do the work available for parts of it. Watching real jobs move through real screens is where the sharpest findings come from.

Your services

A list of the types of work, packages or products you sell regularly.

A typical job, in your own words

A short paragraph on how a job flows from start to finish.

Your current tools, with logins handy

The software you use day to day, with access available on the day so we can see it working.

Documents you reuse

Templates, checklists and standard forms, on the day or shortly after.

Rough numbers

Active clients, jobs per month, how long a typical job takes. Estimates are fine.

Where you are heading

A few sentences on what you want the business to look like, in your own words.

What audits find

What a day onsite can surface

Every number below comes from an engagement that started exactly this way. Each card links to the case study behind it.

$250k

Annual cost savings identified for a 35-person team

Read the case study

8,000+

Hours saved per year for a property client

Read the case study

80%

Reduction in manual data entry for a field services company

Read the case study

<1 min

To format and summarise a candidate resume

Read the case study

How we measure: hours saved multiplied by loaded labour cost, agreed with the client after go-live.

FAQs

Frequently asked questions

Here are some of the questions people ask about the Business Process Audit.

No, and that is deliberate. A free audit is really a sales call, and the report it produces exists to sell the next project. Because you pay for the audit, the report has to be worth the fee on its own, and it is written that way: all the facts, including the alternatives to building anything at all.

Explore our services

Book your audit day

Start with a free 15-minute intro call. We'll confirm the audit fits your business, quote the fixed fee, and find a day to be onsite.

Get in touch Book a call

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The Business Process Audit