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Sales automation consultants

Your sales team should be selling, not doing data entry. We automate the admin around your pipeline: lead capture, CRM updates, follow-ups and reporting, so your reps spend their time with buyers.

Sales Automation Consultant

Why choose us

Why choose us for sales automation?

Increased efficiency

Lead capture, data entry and follow-ups run on their own, so reps spend their hours talking to buyers instead of updating fields.

Increased accuracy

Your CRM stops lying. Automated updates mean the pipeline reflects reality, and forecasts are built on data nobody typed in at 6pm on a Friday.

Simplified lead management

Leads get scored, routed and followed up automatically. The hot ones reach a rep in minutes instead of sitting in an inbox overnight.

Reporting that runs itself

Pipeline, activity and conversion reports generate themselves, so Monday mornings start with numbers instead of spreadsheet assembly.

Who this is for

The admin that quietly eats a sales week

Sales automation is not about sending more email. It is about removing the work that sits between a rep and a conversation. These are the jobs it takes over.

Leads that sit overnight

A form comes in at 4pm and nobody sees it until the next morning. Speed to first contact is one of the few things in sales that is measurable and clearly matters. Routing and alerting fix it in an afternoon of work.

CRM hygiene done by hand

Logging the call, updating the stage, attaching the quote, correcting the company name. Reps skip it when they are busy, which is exactly when the pipeline most needs to be accurate.

The handover gap

A deal closes and someone retypes it into the system that delivers the work. Details get lost between the two, and the first week of a new client relationship starts with an apology.

Reporting assembled on a Sunday

Pipeline and activity numbers pulled together by hand for Monday. The report matters. Building it by hand every week does not.

What we build

Where the automation usually goes

Capture and routing

Forms, inbox, chat, phone and ad platforms all landing in the CRM with the source attached, then routed by territory, size or product to the right rep, with an alert fast enough to act on.

Enrichment and deduplication

Filling in the company details nobody wants to type, and catching the same lead arriving twice under two spellings before it becomes two competing deals.

Follow-up that stops when it should

Sequences that pause the moment a human replies or the deal moves stage. The stopping is the hard part and the part that protects your sender reputation.

Quote and document generation

Quotes and proposals built from CRM data rather than last quarter's file with the name changed. Fewer errors, and a faster turnaround while the buyer is still interested.

Closed-won handover

A won deal creating the client, the job and the invoice in the systems that deliver and bill, with nothing retyped and nothing dropped.

Reporting that builds itself

Pipeline, activity, conversion and forecast assembled automatically, from data that is current because the updates are automatic too.

How it works

How a sales automation engagement runs

Here's how we take your sales process from manual admin to automation that your reps actually use.

Step 1

Map your sales process

We sit with your reps and map the pipeline as it actually runs, including the admin nobody admits to skipping.

Step 2

Pick the automations

We rank the candidates by hours saved and deals protected: lead routing, CRM updates, follow-up sequences, quoting, reporting.

Step 3

Build & integrate

We wire the automations into your CRM and the tools around it, and test them against live deals before rollout.

Step 4

Tune & extend

We watch adoption and results, fix the friction, and extend the automations as your sales process changes.

Honest advice

Where sales automation goes wrong

Automating outreach nobody asked for

More sequences to more purchased lists is not sales automation, it is a spam problem with a schedule. It damages your domain reputation, and under the Spam Act it can be an offence. We do not build it.

Your process is not stable yet

If the pipeline stages change every quarter, automation locks in a shape you are about to abandon. Settle the process, then automate it.

The CRM data is already wrong

Automation built on bad data spreads the bad data faster and further. Cleaning up comes first, and it is usually less work than people fear.

Improvements

Results you can expect

Every number below comes from a real engagement. Each card links to the case study behind it.

How we measure: hours saved multiplied by loaded labour cost, agreed with the client after go-live.

“We were running quoting, scheduling and invoicing across multiple separate systems and various spreadsheets, and it had started to cost us time and money in double-handling. Osher Digital built us an AI-first custom ERP portal that now runs the whole job lifecycle in one place, Matthew was easy to deal with and stayed involved throughout the project. Recommend them.”

Robert Lowe

CEO at ACT Property Inspections

Lawrence Mitchell
“Osher Digital has really helped me automate the parts of my business that were critical to automate. My copy and paste days have been reduced by around 80%.”

Lawrence Mitchell

Consulting Arborist at LSM Tree Advice

Nicola Hunter
“The team helped us automate our lead acquisition and sales process so we know what works and what doesn’t.”

Nicola Hunter

Senior VP at Monarch Medical Technologies

Daniel Swanton
“Great operators, efficient, intelligent and understood the technical requirements. Great to find a partner like this that I’ll continue to use in the future!”

Daniel Swanton

Director at emd:digital

FAQs

Sales automation questions

Almost certainly. HubSpot, Salesforce, Pipedrive, Zoho and Keap all have solid APIs and we have built against all of them. Less common CRMs are usually fine too. The question we ask early is not whether it connects, but whether it exposes the specific fields and events you need, because that varies more than vendors admit.

No, and we would push back if someone suggested it as step one. Migrating CRM is disruptive and expensive, and most of the value here comes from automating around the system you already have. If your CRM genuinely cannot support the work, we will say so, but that is the exception.

Automated follow-up is fine. The Spam Act 2003 requires three things: consent, accurate sender identification, and a working unsubscribe. Consent can be express or reasonably inferred from an existing business relationship, which covers most legitimate follow-up to enquiries and customers. Purchased lists are where businesses get into trouble. We build to those requirements and will tell you if a request crosses the line.

They will if it removes work rather than adding a step. The automations that fail are the ones that ask reps to maintain something extra so a dashboard looks good. We design so the rep does less, not more, and we watch adoption after launch rather than declaring victory at handover.

We agree the measure before we build. Usually it is time to first contact, admin hours per rep per week, or the proportion of deals with complete data at close. Revenue is the goal but too many things move it to attribute cleanly, so we measure the thing the automation actually controls and are honest about the difference.

Yes, and it is often the highest-value piece. Generating a quote from CRM data removes the copy-paste errors that cost real money, and it shortens the gap between interest and paper. Where pricing involves genuine rules, tiers or approvals, our custom quoting software page covers the heavier version of this.

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