Botsonic consultants
We can help you automate your business with Botsonic and hundreds of other systems to improve efficiency and productivity. Get in touch if you’d like to discuss implementing Botsonic.
About Botsonic
Botsonic, built by Writesonic, is a no-code AI chatbot builder that lets you create customer-facing chatbots trained on your own business data. You feed it your website content, help documents, PDFs, and FAQs, and it produces a chatbot that can answer customer questions based on that specific knowledge — not generic responses from a general-purpose AI model.
The platform is designed for businesses that want to deploy a support or sales chatbot quickly without engaging a development team. The drag-and-drop interface handles bot configuration, and you can customise the chatbot’s appearance, personality, and conversation flow to match your brand. Botsonic supports website embedding, API integration, and connections to messaging platforms, giving you flexibility in how customers interact with the bot.
One area where Botsonic adds practical value is in lead qualification. Beyond answering questions, you can configure the chatbot to collect visitor information, qualify leads based on their responses, and route qualified prospects to your sales team. This dual function — support and sales — means the chatbot earns its keep even outside business hours. For organisations building out their sales automation pipeline, a well-configured chatbot becomes a front-line qualification tool.
The effectiveness of any chatbot depends heavily on the quality of its training data and the thoughtfulness of its conversation design. A chatbot that gives wrong answers or creates frustrating dead-end conversations does more harm than good. Working with an AI agency experienced in AI agent development ensures your chatbot is properly configured, well-trained, and integrated into your broader customer experience strategy.
Botsonic FAQs
Frequently Asked Questions
Common questions about how Botsonic consultants can help with integration and implementation
What data sources can I use to train Botsonic?
Can Botsonic qualify leads during conversations?
Does Botsonic work on messaging platforms beyond my website?
How do I prevent Botsonic from giving incorrect answers?
Can I brand the Botsonic chatbot with my company’s look and feel?
What analytics does Botsonic provide?
How it works
We work hand-in-hand with you to implement Botsonic
As Botsonic consultants we work with you hand in hand build more efficient and effective operations. Here’s how we will work with you to automate your business and integrate Botsonic with integrate and automate 800+ tools.
Step 1
Gather Your Training Content
Collect the website pages, help documents, FAQs, product information, and any other content your chatbot needs to know. Audit this content for accuracy and completeness before uploading — your chatbot can only be as good as the information it’s trained on.
Step 2
Create and Train Your Bot
Set up a new chatbot in Botsonic, upload your content sources, and let the platform process and index your data. This builds the knowledge base the chatbot will draw from when answering customer questions.
Step 3
Configure Brand and Conversation Settings
Customise the chatbot’s visual design to match your brand. Set the welcome message, suggested conversation starters, and fallback behaviour for unanswerable questions. Define the chatbot’s personality and tone to align with your brand voice.
Step 4
Set Up Lead Capture and Qualification
If using the chatbot for sales, configure lead capture forms and qualifying questions. Define what makes a qualified lead and set up routing rules so hot leads reach your sales team promptly. Connect lead data to your CRM or email marketing platform.
Step 5
Test Thoroughly Before Going Live
Run the chatbot through a comprehensive test using real customer questions, edge cases, and scenarios where it should escalate to a human agent. Verify that lead capture works correctly, branding displays properly, and fallback responses trigger appropriately.
Step 6
Launch, Monitor, and Optimise
Deploy the chatbot on your website and connected channels. Monitor conversations daily in the first few weeks to catch issues quickly. Use analytics to identify popular questions, knowledge gaps, and conversion opportunities. Update training content regularly to keep the chatbot effective.
Transform your business with Botsonic
Unlock hidden efficiencies, reduce errors, and position your business for scalable growth. Contact us to arrange a no-obligation Botsonic consultation.