Chatbase consultants
We can help you automate your business with Chatbase and hundreds of other systems to improve efficiency and productivity. Get in touch if you’d like to discuss implementing Chatbase.
About Chatbase
Chatbase is a platform for building and deploying AI chatbots trained on your own data. Rather than relying on generic chatbot templates with scripted responses, Chatbase lets you upload documents, connect knowledge bases, or point to your website — and it creates a conversational AI agent that can answer questions accurately based on that specific information.
The business case for custom chatbots is compelling. Support teams spend a significant portion of their time answering the same questions repeatedly, and customers increasingly expect instant responses at any hour. Chatbase fills this gap by handling routine enquiries — product questions, pricing details, how-to guidance — while escalating complex issues to human agents. Our AI agent development team builds these kinds of intelligent assistants for businesses across multiple industries.
What makes Chatbase particularly accessible is its no-code setup. You do not need a developer to get started — uploading a PDF, pasting a website URL, or connecting a document library is enough to create a functional chatbot. For organisations that want to go further, Chatbase supports API integration and can be connected to CRMs, helpdesks, and internal tools through automation platforms like n8n. Our AI consulting services can help you scope the right approach for your use case.
If you are exploring AI-powered customer interactions but do not want to build from scratch, Chatbase offers a practical middle ground. It is particularly well suited for businesses with substantial documentation or knowledge bases that could be made conversational with the right custom AI development approach.
Chatbase FAQs
Frequently Asked Questions
Common questions about how Chatbase consultants can help with integration and implementation
What types of data can I use to train a Chatbase chatbot?
How accurate are the responses from a Chatbase chatbot?
Can I embed a Chatbase chatbot on my website?
Does Chatbase integrate with other business tools?
How does Chatbase handle questions it cannot answer?
Is Chatbase suitable for internal knowledge management?
How it works
We work hand-in-hand with you to implement Chatbase
As Chatbase consultants we work with you hand in hand build more efficient and effective operations. Here’s how we will work with you to automate your business and integrate Chatbase with integrate and automate 800+ tools.
Step 1
Gather Your Knowledge Base
Collect the documents, FAQs, website pages, and other content that you want your chatbot to know about. The quality of your training data directly determines how useful the chatbot will be, so focus on comprehensive, up-to-date materials.
Step 2
Create Your Chatbase Bot
Sign up for Chatbase and create a new chatbot. Upload your documents or paste your website URLs. Chatbase will process this content and build a searchable knowledge base that the AI references when generating responses.
Step 3
Customise Behaviour and Tone
Set your chatbot’s personality, response style, and boundaries. You can instruct it to use a specific tone, stay within certain topics, and define how it should handle questions outside its knowledge — such as redirecting to a support email.
Step 4
Test Thoroughly Before Launch
Ask your chatbot a range of questions including edge cases and topics outside its training data. Verify that answers are accurate, that it handles unknown questions gracefully, and that the conversational flow feels natural to users.
Step 5
Embed on Your Website or Platform
Add the Chatbase widget to your website, app, or internal portal. Position it where users are most likely to have questions — support pages, product pages, or documentation sections — and ensure it is visible without being intrusive.
Step 6
Monitor Conversations and Refine
Review chatbot conversations regularly to identify gaps in knowledge, common questions it struggles with, and opportunities to improve responses. Update your training data accordingly and retrain the bot to keep it accurate over time.
Transform your business with Chatbase
Unlock hidden efficiencies, reduce errors, and position your business for scalable growth. Contact us to arrange a no-obligation Chatbase consultation.