Confluence consultants
We can help you automate your business with Confluence and hundreds of other systems to improve efficiency and productivity. Get in touch if you’d like to discuss implementing Confluence.
About Confluence
Confluence is Atlassian’s team workspace and documentation platform, used by businesses of all sizes to create, organise, and collaborate on internal knowledge bases, project documentation, meeting notes, and process guides. If your team’s knowledge lives in scattered Google Docs, Slack messages, and people’s heads, Confluence gives it a structured home.
The platform works particularly well alongside Jira for software development teams, but its use extends far beyond engineering. Marketing teams maintain campaign playbooks. Operations teams document standard procedures. Sales teams build proposal templates and competitive intelligence libraries. The value compounds as more of your organisation’s knowledge moves into a searchable, version-controlled system.
Where businesses struggle is keeping Confluence connected to their other tools. Project updates from Jira should surface automatically in Confluence. Customer feedback from support tickets should feed into product documentation. Onboarding checklists should trigger when new employees are added to your HR system. Without these integrations, Confluence becomes yet another silo that people forget to update.
Osher Digital integrates Confluence into your business workflows using automation and system integrations. We connect it with your project management tools, CRM, HR systems, and communication platforms so documentation stays current without your team manually copying information between tools.
Confluence FAQs
Frequently Asked Questions
Common questions about how Confluence consultants can help with integration and implementation
Is Confluence only useful for software development teams?
How does Confluence integrate with other Atlassian products?
Can Confluence be connected to non-Atlassian tools?
How does Confluence handle permissions and access control?
Can Confluence replace our company wiki or intranet?
How do you keep Confluence documentation from going stale?
How it works
We work hand-in-hand with you to implement Confluence
As Confluence consultants we work with you hand in hand build more efficient and effective operations. Here’s how we will work with you to automate your business and integrate Confluence with integrate and automate 800+ tools.
Step 1
Audit Your Knowledge Management Needs
We review how your organisation currently creates, stores, and shares knowledge. This identifies the gaps that Confluence will fill — whether that is scattered documentation, tribal knowledge that is not written down, or processes that need standardisation.
Step 2
Design Your Confluence Space Structure
We architect the space hierarchy, page templates, and navigation structure based on your teams and workflows. A well-designed structure makes information findable and encourages people to actually use the system rather than defaulting to Slack messages and email.
Step 3
Set Up Permissions and User Groups
We configure access controls so each team sees what they need and sensitive information stays protected. This includes setting up SSO integration with your identity provider, user groups mirroring your organisational structure, and space-level permissions.
Step 4
Build Integrations with Your Tool Stack
We connect Confluence to Jira, Slack, your CRM, HR system, and other tools your team uses daily. Automated workflows push relevant updates into Confluence and pull Confluence content into the tools where your team works.
Step 5
Create Templates and Seed Content
We build page templates for your most common documentation types — meeting notes, project briefs, runbooks, decision logs, and onboarding guides. We also help migrate existing documentation from other platforms into the new Confluence structure.
Step 6
Train Your Team and Establish Governance
We run training sessions for your team on using Confluence effectively, set up content review cycles to prevent documentation from going stale, and establish lightweight governance rules so the knowledge base stays organised as it grows.
Transform your business with Confluence
Unlock hidden efficiencies, reduce errors, and position your business for scalable growth. Contact us to arrange a no-obligation Confluence consultation.