Convi consultants
We can help you automate your business with Convi and hundreds of other systems to improve efficiency and productivity. Get in touch if you'd like to discuss implemeting Convi.
About Convi
Convi is a sophisticated AI-powered conversation intelligence platform designed to enhance sales performance and customer interactions. This innovative tool leverages advanced artificial intelligence to analyse and extract valuable insights from sales calls, customer support interactions, and other verbal communications.
Key features of Convi include:
- AI-driven transcription and analysis of sales calls
- Real-time coaching and guidance for sales representatives
- Automated sentiment analysis to gauge customer emotions
- Comprehensive analytics dashboard for performance tracking
- Integration capabilities with popular CRM systems
- Customisable scoring and evaluation criteria
- Compliance monitoring and risk mitigation tools
Convi empowers organisations to optimise their sales processes, improve customer satisfaction, and drive revenue growth by harnessing the power of conversation intelligence.
Frequently Asked Questions
Common questions about how Convi consultants can help with integration and implementation
How can Convi be integrated into our existing systems and workflows?
Convi seamlessly integrates with your enterprise architecture through secure APIs and middleware solutions. Our integration specialists can design a tailored implementation that connects Convi with your CRM, telephony systems, and analytics platforms. This consultative approach ensures optimal data flow whilst maintaining compliance and security standards across your technology stack.
Is it possible to use AI agents to automate how we interact with Convi?
Convi's enterprise-grade APIs enable sophisticated AI-driven automation scenarios. Our integration experts can architect solutions that leverage AI agents to automatically process conversation insights, trigger workflows, and distribute actionable intelligence across your organisation. This maximises the value of your conversation data whilst reducing manual intervention.
What are common use cases for integrating Convi in larger digital ecosystems?
Leading organisations integrate Convi into their digital ecosystems to automate quality assurance, enhance sales coaching, and drive customer experience improvements. Our integration specialists can help you implement proven use cases like automated compliance monitoring, real-time performance dashboards, and integrated coaching workflows across your sales and service operations.
Can Convi be part of an end-to-end automated workflow across multiple departments?
Absolutely. Through strategic integration planning, Convi can become a central component of cross-departmental automated workflows. Our experts can design solutions that connect sales, customer service, compliance, and training functions through Convi's intelligent conversation analytics, ensuring seamless information flow and process automation.
What role can AI play when integrating Convi into our operations?
AI significantly enhances Convi integration outcomes by enabling intelligent workflow automation, predictive analytics, and adaptive learning capabilities. Our integration specialists can help you leverage AI to automatically route insights, predict trends, and optimise processes based on conversation intelligence, maximising the strategic value of your Convi implementation.
What are the key challenges to watch for when integrating Convi?
Successful Convi integration requires careful consideration of data governance, system compatibility, and change management aspects. Working with experienced integration specialists helps address these challenges through proper architectural planning, robust security frameworks, and proven implementation methodologies that ensure smooth adoption across your organisation.
We work hand-in-hand with you to implement Convi
As Convi consultants we work with you hand in hand build more efficient and effective operations. Here's how we will work with you to automate your business and integrate Convi with 800+ other software tools.
Process Audit
Conduct a comprehensive assessment of existing sales and customer interaction processes, including call handling procedures, current performance metrics, and compliance requirements. Our consultants evaluate your team structure, technology stack, and integration points to establish a robust foundation for Convi implementation.
Identify Automation Opportunities
Analyse your sales workflow to pinpoint high-impact areas where Convi's AI capabilities can drive immediate value. We map potential automation pathways for call analysis, coaching delivery, and performance tracking, while identifying integration opportunities with your existing CRM and communication systems.
Design Workflows
Develop tailored workflows that leverage Convi's features to enhance your sales operations. Our specialists create custom scoring criteria, configure sentiment analysis parameters, and design automated coaching triggers that align with your organisation's sales methodology and compliance framework.
Implementation
Execute a staged deployment of Convi across your sales organisation, ensuring seamless integration with existing systems. Our implementation team manages technical setup, data migration, and system configuration while providing comprehensive training to maximise adoption and user proficiency.
Quality Assurance Review
Conduct thorough testing of all implemented features, including call analysis accuracy, real-time coaching functionality, and reporting capabilities. Our quality assurance specialists verify system performance, data integrity, and compliance monitoring to ensure Convi meets your operational requirements.
Support and Maintenance
Establish ongoing support protocols and maintenance schedules to ensure optimal system performance. Our dedicated support team provides regular system health checks, feature optimisation, and continuous improvement recommendations while maintaining robust security and compliance standards.
Let's transform your business
Unlock hidden efficiencies, reduce errors, and position your business for scalable growth. Contact us to arrange a no-obligation Convi consultation.
Get In TouchResults you can expect
Businesses like you that embrace automation see significant improvements in productivity, efficiency, and employee satisfaction.
30%
Productivity increase
20%
Cost savings
90%
Reduction in manual work
98%
Satisaction with automation
The team helped us automate our lead acquisition and sales process so we know what works and what doesn't.
Nicola Hunter
Senior Vice President, Marketing and Communications, Monarch Medical Technologies
Osher Digital has really helped me automate the parts of my business that were critical to automate. My copy and paste days have been reduced by around 80%.
Lawrence Mitchell
Consulting Arborist at LSM Tree Advice
We've worked a few AI agent and business automation projects, and it's always been a smooth, productive experience. They've always brought a solid mix of technical expertise and creative problem-solving to the table.
Yue Li
AI Automation Engineer
Let's transform your business
Get in touch for a free consultation to see how we can automate your operations and increase your productivity.