Convi consultants
We can help you automate your business with Convi and hundreds of other systems to improve efficiency and productivity. Get in touch if you’d like to discuss implementing Convi.
About Convi
Convi is a sophisticated AI-powered conversation intelligence platform designed to enhance sales performance and customer interactions. This innovative tool leverages advanced artificial intelligence to analyse and extract valuable insights from sales calls, customer support interactions, and other verbal communications.
Key features of Convi include:
- AI-driven transcription and analysis of sales calls
- Real-time coaching and guidance for sales representatives
- Automated sentiment analysis to gauge customer emotions
- Comprehensive analytics dashboard for performance tracking
- Integration capabilities with popular CRM systems
- Customisable scoring and evaluation criteria
- Compliance monitoring and risk mitigation tools
Convi empowers organisations to optimise their sales processes, improve customer satisfaction, and drive revenue growth by harnessing the power of conversation intelligence.
Convi FAQs
Frequently Asked Questions
Common questions about how Convi consultants can help with integration and implementation
How can Convi be integrated into our existing systems and workflows?
Is it possible to use AI agents to automate how we interact with Convi?
What are common use cases for integrating Convi in larger digital ecosystems?
Can Convi be part of an end-to-end automated workflow across multiple departments?
What role can AI play when integrating Convi into our operations?
What are the key challenges to watch for when integrating Convi?
How it works
We work hand-in-hand with you to implement Convi
As Convi consultants we work with you hand in hand build more efficient and effective operations. Here’s how we will work with you to automate your business and integrate Convi with integrate and automate 800+ tools.
Step 1
Process Audit
Conduct a comprehensive assessment of existing sales and customer interaction processes, including call handling procedures, current performance metrics, and compliance requirements. Our consultants evaluate your team structure, technology stack, and integration points to establish a robust foundation for Convi implementation.
Step 2
Identify Automation Opportunities
Analyse your sales workflow to pinpoint high-impact areas where Convi’s AI capabilities can drive immediate value. We map potential automation pathways for call analysis, coaching delivery, and performance tracking, while identifying integration opportunities with your existing CRM and communication systems.
Step 3
Design Workflows
Develop tailored workflows that leverage Convi’s features to enhance your sales operations. Our specialists create custom scoring criteria, configure sentiment analysis parameters, and design automated coaching triggers that align with your organisation’s sales methodology and compliance framework.
Step 4
Implementation
Execute a staged deployment of Convi across your sales organisation, ensuring seamless integration with existing systems. Our implementation team manages technical setup, data migration, and system configuration while providing comprehensive training to maximise adoption and user proficiency.
Step 5
Quality Assurance Review
Conduct thorough testing of all implemented features, including call analysis accuracy, real-time coaching functionality, and reporting capabilities. Our quality assurance specialists verify system performance, data integrity, and compliance monitoring to ensure Convi meets your operational requirements.
Step 6
Support and Maintenance
Establish ongoing support protocols and maintenance schedules to ensure optimal system performance. Our dedicated support team provides regular system health checks, feature optimisation, and continuous improvement recommendations while maintaining robust security and compliance standards.
Transform your business with Convi
Unlock hidden efficiencies, reduce errors, and position your business for scalable growth. Contact us to arrange a no-obligation Convi consultation.