Launch27 consultants

Q: Can Launch27 integrate with Xero or MYOB for automated invoicing?

Not natively, but through API integration it works smoothly. We build n8n workflows that create invoice drafts in Xero or MYOB automatically when a Launch27 booking is confirmed. Payment reconciliation can also be automated, eliminating the manual data entry that bookkeepers typically handle at the end of each week.

Q: How do we automate team notifications when new bookings come in?

We set up workflows that monitor Launch27 for new bookings and send notifications through your preferred channels — Slack messages, SMS alerts, or email. These can include all the job details, customer notes, and scheduling information so your team has everything they need without logging into Launch27 themselves.

Q: Can Launch27 handle complex pricing like zone-based rates or add-on services?

Launch27 supports pricing based on service type, property size, add-ons, and other variables. For more complex pricing logic — like zone-based surcharges, time-of-day rates, or volume discounts — we can layer additional calculation logic through the API. This means your booking form shows accurate pricing even for non-standard jobs.

Q: How do we get customer reviews and follow-ups automated after each job?

We build post-job workflows that trigger automatically when a booking is marked complete in Launch27. These can send a thank-you email, request a Google review, schedule a follow-up booking reminder, or trigger a satisfaction survey. The timing and content can vary based on the service type and customer history.

Q: Is Launch27 suitable for a multi-location service business?

Launch27 can handle multiple service areas and team assignments. For multi-location operations, the key is having the right automation to route bookings to the correct team and ensure reporting consolidates across locations. We configure the scheduling logic and build the reporting pipelines that give you visibility across all your service areas.

Q: What does it take to automate our Launch27 workflows with Osher?

A typical project for a service business involves connecting Launch27 to your accounting system, setting up team notifications, and automating customer follow-ups. Most implementations take one to two weeks. For larger operations needing route optimisation, multi-location logic, or advanced reporting, it takes a bit longer. Get in touch for a scoping conversation.

We can help you automate your business with Launch27 and hundreds of other systems to improve efficiency and productivity. Get in touch if you’d like to discuss implementing Launch27.

Get in touch

Book a call

About Launch27

Launch27 is an online booking and scheduling platform built specifically for service businesses — cleaning companies, home services, field technicians, and similar operations where customers book appointments and teams get dispatched to do the work. It handles online booking forms, automated scheduling, pricing calculators, payment collection, and basic CRM features in one package.

For service businesses, Launch27 solves the front-end problem well: customers can book and pay online without calling. But the operational side — dispatching, route planning, job tracking, invoicing, and customer follow-up — usually involves other systems. When those systems do not talk to each other, coordinators spend their day copying information between Launch27, their accounting software, their team messaging app, and spreadsheets tracking job status.

That operational friction is exactly what business automation eliminates. We connect Launch27 to your accounting software, team communication tools, and customer management systems so bookings flow through your entire operation without manual re-entry. A new booking automatically creates an invoice draft in Xero, notifies the assigned team member via Slack, and adds a follow-up task in your CRM. Our property inspection company case study shows the kind of operational transformation this creates for field service businesses.

If your service business is growing but your admin processes have not kept up, book a call with our team to map out what automation could look like for your operations.

Launch27 FAQs

Frequently Asked Questions

Common questions about how Launch27 consultants can help with integration and implementation

Can Launch27 integrate with Xero or MYOB for automated invoicing?

How do we automate team notifications when new bookings come in?

Can Launch27 handle complex pricing like zone-based rates or add-on services?

How do we get customer reviews and follow-ups automated after each job?

Is Launch27 suitable for a multi-location service business?

What does it take to automate our Launch27 workflows with Osher?

How it works

We work hand-in-hand with you to implement Launch27

As Launch27 consultants we work with you hand in hand build more efficient and effective operations. Here’s how we will work with you to automate your business and integrate Launch27 with integrate and automate 800+ tools.

Step 1

Map Your Service Operations End-to-End

We walk through your entire operation from the customer’s initial booking through to job completion and invoicing. Every step where someone manually transfers data, sends a notification, or updates a record gets documented. This is where we find the automation opportunities that save the most time.

Step 2

Identify Integration Points and Data Flows

We identify every system that needs to share data with Launch27 — accounting software, team communication tools, CRM, review platforms, and any internal tracking spreadsheets. For each connection, we define what data moves, when it moves, and what business logic applies.

Step 3

Design the Automation Workflow Architecture

We plan the complete automation setup — booking-to-invoice workflows, team notification rules, customer follow-up sequences, and reporting pipelines. Each workflow is designed with your operational realities in mind, including how to handle cancellations, reschedules, and edge cases.

Step 4

Build and Connect the Workflows

Using n8n, we build the automation workflows that connect Launch27 to your other systems. New bookings trigger invoice creation, team notifications, and calendar updates. Job completions trigger customer follow-ups and accounting entries. Each workflow logs its activity for troubleshooting and audit purposes.

Step 5

Test with Real Booking Scenarios

We run test bookings through the full workflow — new bookings, reschedules, cancellations, and completed jobs. This validates that invoices generate correctly, notifications reach the right team members, and customer communications send at the right time with the right content.

Step 6

Go Live and Optimise Your Operations

We launch the automated workflows alongside your live operations, monitor everything closely for the first couple of weeks, and train your team on managing the system. Once stable, we review the data to identify further optimisation opportunities — faster response times, better scheduling, and reduced admin overhead.

Transform your business with Launch27

Unlock hidden efficiencies, reduce errors, and position your business for scalable growth. Contact us to arrange a no-obligation Launch27 consultation.

Get in touch

Book a call