Matrix consultants
We can help you automate your business with Matrix and hundreds of other systems to improve efficiency and productivity. Get in touch if you’d like to discuss implementing Matrix.
About Matrix
Matrix is an open, decentralised communication protocol that provides end-to-end encrypted messaging, voice, and video. Unlike proprietary platforms, Matrix lets organisations run their own servers while still communicating with users on other Matrix servers through federation. The Matrix node allows automation workflows to send messages, manage rooms, invite users, and interact with the Matrix network programmatically.
Organisations that require sovereign communications use Matrix for its encryption, self-hosting capability, and federation model. Automation use cases include posting system alerts and monitoring notifications to Matrix rooms, creating dedicated rooms for projects or incidents, bridging messages between Matrix and other platforms, and building bot-driven workflows that respond to commands in chat.
Osher builds AI agent workflows that interact through Matrix for organisations where data sovereignty and end-to-end encryption are non-negotiable. We connect your internal systems to Matrix rooms so operational notifications, alerts, and AI-generated insights arrive securely in the channels where your team operates. For defence, government, and regulated industries, Matrix provides the communication backbone that proprietary tools cannot match on security and data control.
Matrix FAQs
Frequently Asked Questions
Common questions about how Matrix consultants can help with integration and implementation
What makes Matrix different from other messaging platforms?
What actions can I automate with the Matrix node?
Can I use Matrix for internal team communication and external client communication simultaneously?
Is Matrix suitable for regulated industries like healthcare or government?
How do I build a chatbot that operates in Matrix rooms?
What Matrix homeserver software should I use for self-hosting?
How it works
We work hand-in-hand with you to implement Matrix
As Matrix consultants we work with you hand in hand build more efficient and effective operations. Here’s how we will work with you to automate your business and integrate Matrix with integrate and automate 800+ tools.
Step 1
Set Up Your Matrix Homeserver or Account
Either deploy your own Matrix homeserver (Synapse or Dendrite) or create an account on an existing Matrix server. For automation, create a dedicated bot user account that your workflows will use to send and receive messages.
Step 2
Generate an Access Token
Log in with your bot user account and generate an access token. This token authenticates your automation workflow with the Matrix server. Store it securely, as it provides full access to the bot account’s capabilities.
Step 3
Configure the Matrix Node
Add the Matrix node to your automation workflow. Enter your homeserver URL and the bot account’s access token. Test the connection to confirm your workflow can communicate with the Matrix server.
Step 4
Create or Join Target Rooms
Identify the Matrix rooms your workflow will interact with. Create new rooms for specific purposes or join existing ones. Note the room IDs or aliases, as you will need them to direct messages to the correct destinations.
Step 5
Build Your Message and Action Logic
Compose the messages your workflow will send, using data from upstream nodes. Add conditional logic to route different types of notifications to different rooms, and format messages with markdown for readability.
Step 6
Test in a Private Room
Create a private test room and run your workflow to verify messages arrive correctly. Check formatting, links, and any media attachments. Once confirmed, update the room targets to your production rooms and activate the workflow.
Transform your business with Matrix
Unlock hidden efficiencies, reduce errors, and position your business for scalable growth. Contact us to arrange a no-obligation Matrix consultation.