Mews consultants
We can help you automate your business with Mews and hundreds of other systems to improve efficiency and productivity. Get in touch if you’d like to discuss implementing Mews.
About Mews
Mews is a cloud-based property management system designed for hotels, hostels, and serviced accommodation providers who want to modernise beyond legacy PMS platforms. It handles reservations, check-in and check-out, housekeeping, billing, and guest communication through a single browser-based interface staff can access from anywhere.
The headache Mews addresses is fragmentation. Traditional hotel management involves separate systems for bookings, front desk, channel management, payments, and reporting — none talking to each other well. Staff enter the same data multiple times, overbookings slip through, and guest requests get lost between shifts. Mews consolidates these functions and keeps everything synchronised.
Where Mews stands out is its open API and integration marketplace. Revenue management systems, channel managers, POS systems, door lock providers, and accounting platforms all connect to Mews, creating a connected ecosystem where data flows without manual intervention. This is valuable for property groups managing multiple locations centrally.
Osher Digital works with Australian hospitality businesses to extend Mews through custom system integrations and business automation workflows. We connect Mews to accounting software, build automated guest communication sequences, and create operational dashboards for real-time visibility. Our AI consulting team can also advise on intelligent chatbots for guest experiences.
Mews FAQs
Frequently Asked Questions
Common questions about how Mews consultants can help with integration and implementation
What types of properties is Mews designed for?
How does Mews handle online travel agency bookings?
Can Mews replace our existing front desk and billing systems?
Does Mews support multi-property management?
How does Mews handle housekeeping coordination?
Can Mews connect to our accounting software?
How it works
We work hand-in-hand with you to implement Mews
As Mews consultants we work with you hand in hand build more efficient and effective operations. Here’s how we will work with you to automate your business and integrate Mews with integrate and automate 800+ tools.
Step 1
Audit Your Current Property Management Stack
Document every system your property currently uses — PMS, channel manager, POS, payment gateway, accounting, guest communication. Identify overlaps, manual data transfers between systems, and pain points that Mews needs to resolve.
Step 2
Configure Your Mews Property Setup
Set up your property in Mews with room types, rate plans, tax configurations, and booking policies. Configure user roles and permissions for front desk, housekeeping, management, and finance teams. Import your existing reservation data if migrating from another PMS.
Step 3
Connect Your Channel Manager and OTAs
Integrate Mews with your channel manager to synchronise rates and availability across all online travel agencies and your direct booking engine. Test the two-way sync thoroughly to ensure bookings flow in correctly and availability updates push out in real time.
Step 4
Set Up Payment Processing and Billing
Configure Mews’s integrated payment processing with your merchant account. Set up automatic deposit collection, folio templates, and tax invoice generation. Test the full payment flow from booking through to settlement to catch any configuration issues before going live.
Step 5
Integrate with Accounting and Operational Systems
Connect Mews to your accounting software for automated revenue posting, your door lock system for digital key management, and any other operational tools your property uses. Verify data flows correctly between all connected systems.
Step 6
Train Staff and Go Live
Run hands-on training sessions for each department — front desk, housekeeping, reservations, and finance. Start with a parallel run alongside your old system if possible, then switch over fully once staff are confident. Monitor operations closely during the first few weeks and address any workflow gaps.
Transform your business with Mews
Unlock hidden efficiencies, reduce errors, and position your business for scalable growth. Contact us to arrange a no-obligation Mews consultation.