Mocean consultants

We can help you automate your business with Mocean and hundreds of other systems to improve efficiency and productivity. Get in touch if you’d like to discuss implementing Mocean.

Integration And Tools Consultants

Mocean

About Mocean

Mocean is a cloud communications API platform that enables businesses to send and receive SMS, voice calls, and verification messages programmatically. It provides a straightforward API for integrating messaging capabilities into applications, workflows, and automated processes — without the complexity of building carrier-level infrastructure from scratch.

Development teams, operations managers, and customer-facing businesses use Mocean to power transactional SMS (order confirmations, appointment reminders, OTP codes), voice notifications, and two-way messaging. Its API-first design makes it a practical choice for businesses that need messaging baked into their systems rather than sent manually from a web dashboard.

At Osher, we integrate Mocean into automated workflows using n8n, turning messaging into a seamless part of your business processes. Order confirmations go out the moment a purchase is completed. Appointment reminders are sent at configurable intervals. Verification codes are generated and delivered without developer involvement each time. We connect Mocean to your CRM, booking system, or custom application so messaging happens automatically at exactly the right moment. Learn more about our business automation services or see how we approach custom development projects.

Mocean FAQs

Frequently Asked Questions

What is Mocean used for?

Can Mocean be integrated with n8n for automated messaging?

Does Mocean support Australian phone numbers?

What types of messages can be automated with Mocean?

How reliable is Mocean for transactional messaging?

How quickly can a Mocean integration be set up?

How it works

We work hand-in-hand with you to implement Mocean

Step 1

Define your messaging requirements

We work with your team to identify which messages should be automated, what triggers them, and what information each message needs to include. This scoping ensures the automation matches your actual communication workflows.

Step 2

Connect Mocean to n8n

Using your Mocean API credentials, we set up the connection within n8n. This gives workflows the ability to send SMS, initiate voice calls, and check delivery status programmatically.

Step 3

Build trigger-based messaging workflows

We create n8n workflows that listen for events in your business systems — new orders, appointment bookings, form submissions — and automatically send the appropriate message via Mocean. Message content is dynamically populated with relevant details from the triggering event.

Step 4

Add delivery tracking and fallback logic

For critical messages, we add delivery status checks to workflows. If a message fails to deliver, the workflow can retry, send via an alternative channel, or alert your team — ensuring important communications are not silently lost.

Step 5

Connect to CRM and customer records

Messaging activity is logged against customer records in your CRM or database. This gives your team a complete communication history for each customer and enables follow-up workflows based on message delivery or response.

Step 6

Test with real messages and hand over

We send test messages through every workflow to verify content, timing, and delivery. Once validated, we document the setup and walk your team through managing and adjusting the automations independently.

Transform your business with Mocean

Unlock hidden efficiencies, reduce errors, and position your business for scalable growth. Contact us to arrange a no-obligation Mocean consultation.