Customer Usage Advisor
An AI agent that analyses customer consumption patterns to provide personalised usage insights and recommendations. This system helps customers optimise their utility usage while supporting demand management programs and customer engagement initiatives.
About Customer Usage Advisor
The Customer Usage Advisor provides personalised utility consumption analysis and recommendations to customers. This system supports improved customer engagement and demand management through data-driven insights.
Key functions include:
- Usage pattern analysis
- Consumption anomaly detection
- Efficiency recommendations
- Bill prediction and analysis
- Program eligibility assessment
- Custom alert configuration
The Customer Usage Advisor helps utilities improve customer satisfaction while supporting demand management objectives. This system enables better customer engagement through personalised insights and recommendations.