Sentiment Analysis from Reviews

The Sentiment Analysis agent processes and analyses customer feedback from various sources to provide meaningful insights for service improvement and reputation management.

Key capabilities include:

• Automated analysis of reviews across multiple platforms
• Identification of recurring themes and issues
• Tracking of sentiment trends over time
• Priority alerting for critical feedback
• Generation of actionable improvement recommendations

This agent helps tourism businesses maintain service quality and address issues promptly by converting large volumes of customer feedback into practical insights.