BugShot consultants

Q: What does BugShot actually do?

BugShot captures screenshots of web applications or screens, provides annotation tools (arrows, text boxes, highlighting, blur for sensitive data), and submits the annotated image along with automatic environment data (browser, OS, screen resolution, URL) directly to your issue tracker. The goal is to make filing a detailed bug report take seconds instead of minutes.

Q: How is BugShot different from just taking a screenshot?

A plain screenshot lacks context. BugShot automatically captures the page URL, browser version, operating system, screen dimensions, and optionally console errors. The built-in annotation tools let testers mark exactly what is wrong on the screen. And the direct issue tracker integration means the bug report is created immediately without switching between apps.

Q: Which issue trackers does BugShot integrate with?

BugShot integrates with popular project management platforms including Jira, Trello, Asana, GitHub Issues, and GitLab. The integration creates a new issue in your chosen tracker with the annotated screenshot, environment details, and any additional notes the reporter adds. This removes the need to manually create tickets and attach files.

Q: Can BugShot be used by non-technical team members?

Yes, and this is one of its strengths. Product managers, designers, or client stakeholders can capture and annotate issues without needing to know how to open browser developer tools. The annotation interface is visual and straightforward. The automatic environment data capture means even non-technical reporters produce useful bug reports.

Q: Does BugShot capture technical data beyond screenshots?

BugShot captures browser type and version, operating system, screen resolution, the current page URL, and can optionally include JavaScript console logs. For more in-depth technical capture (network requests, full session recordings), you would pair BugShot with a complementary tool like BugReplay.

Q: What should we consider before rolling out BugShot?

Check compatibility with your specific issue tracker and project setup. Consider whether you need the additional technical data that more comprehensive tools provide, or whether annotated screenshots with environment info are sufficient for your bug types. Also review data handling for screenshots that might contain sensitive user information and configure the blur tool accordingly.

We can help you automate your business with BugShot and hundreds of other systems to improve efficiency and productivity. Get in touch if you’d like to discuss implementing BugShot.

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About BugShot

BugShot is a visual bug reporting tool that lets testers and team members capture screenshots, annotate them with markers and notes, and submit them directly to issue trackers without leaving the application they are testing. It provides browser extensions and integrations that streamline the path from “I found a problem” to “there is a ticket in Jira with all the details.”

The problem BugShot addresses is the friction in bug reporting. Testers find an issue, take a screenshot, open their issue tracker, create a new ticket, upload the screenshot, type out the steps to reproduce, and add environment details. BugShot compresses this into a single flow: capture, annotate, and submit. Browser and device information is attached automatically.

Osher includes tools like BugShot in development projects where QA efficiency directly affects delivery timelines. By reducing the time each bug report takes to file, testers can cover more ground during testing cycles. We connect BugShot’s output to your project management tools through our integration services, making sure reports land in the right project board with the right context attached.

BugShot FAQs

Frequently Asked Questions

Common questions about how BugShot consultants can help with integration and implementation

What does BugShot actually do?

How is BugShot different from just taking a screenshot?

Which issue trackers does BugShot integrate with?

Can BugShot be used by non-technical team members?

Does BugShot capture technical data beyond screenshots?

What should we consider before rolling out BugShot?

How it works

We work hand-in-hand with you to implement BugShot

As BugShot consultants we work with you hand in hand build more efficient and effective operations. Here’s how we will work with you to automate your business and integrate BugShot with integrate and automate 800+ tools.

Step 1

Process Audit

We review your current bug reporting process, measuring how long it takes to file a report, what information is typically included (and what is missing), how many reports lack sufficient detail for developers to reproduce the issue, and where bottlenecks exist between QA and development handoffs.

Step 2

Identify Automation Opportunities

We identify where BugShot eliminates manual steps. This includes replacing multi-step screenshot-upload-describe processes with single-click capture and submit, adding automatic environment data to every report, and connecting directly to your issue tracker so tickets are created without context switching.

Step 3

Design Workflows

We configure the BugShot workflow for your team: which issue tracker project receives reports, default ticket fields (priority, component, labels), annotation conventions your team should follow, and any data sensitivity rules (when to use the blur tool on screenshots).

Step 4

Implementation

We install and configure BugShot for your team, set up the issue tracker integration with correct project and field mappings, configure any optional data capture settings, and train your QA team, product managers, and other bug reporters on the capture, annotate, and submit workflow.

Step 5

Quality Assurance Review

We verify that submitted reports include accurate environment data, that screenshots and annotations display correctly in created tickets, that issue tracker field mappings are correct, and that the workflow works consistently across different browsers and screen resolutions used by your testing team.

Step 6

Support and Maintenance

After deployment, we onboard new team members, adjust issue tracker integration settings as your project structure changes, troubleshoot any browser extension issues, and review reporting patterns to identify if your team needs additional tooling for more complex bug types.

Transform your business with BugShot

Unlock hidden efficiencies, reduce errors, and position your business for scalable growth. Contact us to arrange a no-obligation BugShot consultation.

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