DeTrack consultants
We can help you automate your business with DeTrack and hundreds of other systems to improve efficiency and productivity. Get in touch if you’d like to discuss implementing DeTrack.
About DeTrack
DeTrack is a delivery management and electronic proof-of-delivery (ePOD) platform that gives logistics teams real-time visibility over their delivery operations. It handles route tracking, driver management, delivery notifications, and digital proof of delivery — replacing paper-based delivery dockets with a mobile app that captures signatures, photos, timestamps, and GPS coordinates at every drop-off.
For Australian businesses running delivery fleets — e-commerce fulfilment, food distribution, trade services, medical supplies, field equipment — DeTrack solves the visibility gap between dispatch and delivery confirmation. Instead of waiting for drivers to return with paperwork (or hoping they filled it out at all), you get real-time status updates and verifiable proof that each delivery was completed, when, and to whom.
DeTrack’s API and webhook capabilities make it a strong fit for businesses building connected logistics workflows. Integrated with your existing systems through n8n, delivery events can automatically update your ERP, trigger customer notification emails, sync inventory levels, or flag failed deliveries for re-scheduling. A property services company we worked with used similar real-time field tracking to eliminate manual status reporting and cut admin time significantly.
If your delivery operations still rely on phone calls for status checks, paper dockets for proof of delivery, or end-of-day spreadsheet updates for tracking, DeTrack digitises that entire workflow. Combined with automated data processing, it turns delivery data into a real-time operational dashboard rather than a next-day report.
DeTrack FAQs
Frequently Asked Questions
Common questions about how DeTrack consultants can help with integration and implementation
What is electronic proof of delivery and why does it matter?
Can DeTrack integrate with our e-commerce or ERP system?
Does DeTrack support route optimisation?
How does DeTrack handle failed or partial deliveries?
Is DeTrack suitable for Australian delivery compliance requirements?
Can we send real-time delivery notifications to customers?
How it works
We work hand-in-hand with you to implement DeTrack
As DeTrack consultants we work with you hand in hand build more efficient and effective operations. Here’s how we will work with you to automate your business and integrate DeTrack with integrate and automate 800+ tools.
Step 1
Map Your Delivery Operations
We review your current delivery workflow end-to-end — order dispatch, driver assignment, route planning, delivery confirmation, and post-delivery reporting. We identify where manual processes, paper-based tracking, or communication gaps are causing delays, errors, or customer complaints.
Step 2
Configure DeTrack for Your Business
We set up your DeTrack account with your delivery types, vehicle fleet, driver profiles, and delivery zones. Custom fields, proof-of-delivery requirements (signature, photo, barcode scan), and notification templates get configured to match your operational and compliance needs.
Step 3
Integrate with Existing Systems
We connect DeTrack to your order management, ERP, or e-commerce platform so delivery jobs flow in automatically and status updates flow back. Integration points are built using DeTrack’s API and n8n workflows, ensuring data stays synchronised across your entire operations stack.
Step 4
Set Up Driver Mobile App
We configure and deploy the DeTrack driver app across your fleet, with training materials for drivers covering job acceptance, navigation, proof-of-delivery capture, and exception handling. The app setup is tested on the devices your drivers actually use to avoid field issues.
Step 5
Build Automated Workflows
We create automation for delivery events — customer notifications on dispatch and delivery, failed delivery escalation, end-of-day summary reports, and integration syncs with your business systems. Each automated workflow is tested against real delivery scenarios before going live.
Step 6
Go Live and Monitor Operations
DeTrack goes into production with your delivery team. We monitor the first few weeks of live operation, tracking adoption rates, data accuracy, integration reliability, and driver feedback. Adjustments are made to workflows, notifications, and configurations based on real-world usage patterns.
Transform your business with DeTrack
Unlock hidden efficiencies, reduce errors, and position your business for scalable growth. Contact us to arrange a no-obligation DeTrack consultation.