FastBots consultants

Q: What content can I use to train a FastBots chatbot?

FastBots accepts websites (it crawls your URLs), PDF documents, Word files, plain text, and other common document formats. You can combine multiple content sources into a single chatbot's knowledge base. The quality of your source content directly impacts the chatbot's answer quality.

Q: Do I need technical skills to use FastBots?

No. FastBots is designed as a no-code platform. You can create, train, and deploy a chatbot through the visual interface without writing any code. Embedding the chatbot on your website requires pasting a snippet of code, which is straightforward for most website platforms.

Q: Can I customise the chatbot's appearance?

Yes. FastBots offers white-labelling options so the chatbot matches your brand. You can customise colours, logos, welcome messages, conversation starters, and the chat widget's position on your page. Higher-tier plans typically offer more extensive branding customisation.

Q: How does FastBots handle questions outside its training data?

When FastBots encounters a question it cannot answer from your training content, it uses configurable fallback responses. You can set it to acknowledge the limitation and suggest contacting your support team, or capture the user's details for follow-up. This prevents the chatbot from generating fabricated answers.

Q: Does FastBots support lead capture?

Yes. You can configure the chatbot to collect visitor information like name, email, and phone number during conversations. This data can be exported or integrated with your CRM, turning the chatbot into both a support tool and a lead generation channel.

Q: What are the limitations of FastBots compared to custom chatbot development?

FastBots works well for content-based Q&A but has limitations when you need real-time data lookups, complex multi-step workflows, or deep integration with backend systems. For those scenarios, custom development provides more flexibility and control over the chatbot's behaviour and capabilities.

We can help you automate your business with FastBots and hundreds of other systems to improve efficiency and productivity. Get in touch if you’d like to discuss implementing FastBots.

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About FastBots

FastBots is a no-code chatbot builder that lets you create AI-powered bots trained on your own content — websites, documents, PDFs, and knowledge base articles. The goal is simple: give your customers (or internal team) a way to get instant, accurate answers from your existing content without waiting for a human to respond.

The platform targets businesses that want the benefits of an AI chatbot without the complexity of building one from scratch. You upload your content, configure the bot’s appearance and behaviour, and embed it on your site. FastBots handles the AI processing, context retrieval, and conversation management behind the scenes. For small and mid-sized businesses that lack dedicated development teams, this accessibility matters.

FastBots supports multiple deployment options — website embed, standalone chat page, or API integration for more custom setups. You can white-label the chatbot with your branding and configure conversation starters, fallback messages, and lead capture forms. The platform also supports multiple languages, making it suitable for businesses serving diverse customer bases. Organisations exploring how AI chatbots fit into their customer-facing operations can benefit from guidance by an experienced AI agency.

The practical ceiling with tools like FastBots depends on the complexity of your use case. For straightforward Q&A against well-documented content, it works well. For more complex scenarios — multi-step workflows, API integrations with backend systems, or conversations that require real-time data lookups — you may need custom AI development to build something more tailored. Understanding where off-the-shelf tools end and custom work begins is where working with AI consultants adds real value.

FastBots FAQs

Frequently Asked Questions

Common questions about how FastBots consultants can help with integration and implementation

What content can I use to train a FastBots chatbot?

Do I need technical skills to use FastBots?

Can I customise the chatbot’s appearance?

How does FastBots handle questions outside its training data?

Does FastBots support lead capture?

What are the limitations of FastBots compared to custom chatbot development?

How it works

We work hand-in-hand with you to implement FastBots

As FastBots consultants we work with you hand in hand build more efficient and effective operations. Here’s how we will work with you to automate your business and integrate FastBots with integrate and automate 800+ tools.

Step 1

Prepare Your Content Sources

Gather the website URLs, documents, FAQs, and knowledge base articles you want your chatbot to know. Review the content for accuracy and completeness — gaps in your source material translate directly into gaps in the chatbot’s ability to answer questions.

Step 2

Create Your Chatbot and Upload Content

Set up a new chatbot in FastBots and upload your prepared content. The platform crawls websites and processes documents to build the chatbot’s knowledge base. Larger content libraries take longer to process but produce more capable chatbots.

Step 3

Configure Behaviour and Branding

Customise the chatbot’s appearance to match your brand — colours, logo, welcome message. Set conversation starters to guide users toward common questions. Configure fallback responses and decide whether to enable lead capture forms during conversations.

Step 4

Test Against Real Questions

Ask the chatbot the questions your customers actually ask. Test edge cases, ambiguous questions, and topics not covered in your content. Note where answers are inaccurate, incomplete, or missing, and update your source content accordingly.

Step 5

Embed on Your Website

Copy the embed code from FastBots and add it to your website. Most website platforms and CMS tools make this straightforward — paste the code into your site’s header or footer section. Test the chatbot on different pages and devices to ensure it loads correctly.

Step 6

Monitor Conversations and Improve

Review chatbot conversations regularly to identify common questions, knowledge gaps, and areas where the bot struggles. Update your training content to cover new topics and improve answer quality. Check lead capture data and route it into your sales or support workflows.

Transform your business with FastBots

Unlock hidden efficiencies, reduce errors, and position your business for scalable growth. Contact us to arrange a no-obligation FastBots consultation.

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