Gali consultants
We can help you automate your business with Gali and hundreds of other systems to improve efficiency and productivity. Get in touch if you’d like to discuss implementing Gali.
About Gali
Gali is a platform for building AI-powered chatbots that are trained on your own business data. It targets companies that want to provide instant, accurate answers to customer questions without routing every enquiry through a human agent. By grounding the chatbot in your actual documentation, Gali reduces the risk of generic or incorrect responses that undermine customer trust.
Setting up a Gali chatbot involves uploading your knowledge base — FAQs, product docs, help articles, website content — and the platform creates an assistant that can field questions based on that material. The chatbot can be embedded on your website or connected to messaging channels, giving customers access to self-service support at any hour. For businesses considering AI agent development, Gali provides a low-barrier starting point to test how AI assistants perform with real users.
Gali also includes lead capture functionality, meaning your chatbot can qualify visitors, collect contact details, and pass warm leads to your sales team. This dual purpose — support and sales — makes it a practical addition for businesses looking to get more value from their website traffic without adding headcount.
To get the most out of a tool like Gali, it pays to think about how it fits into your broader operations. Working with AI consultants can help you identify the right use cases, and connecting the chatbot to your CRM or helpdesk through system integrations turns it from a standalone widget into a functional part of your workflow.
Gali FAQs
Frequently Asked Questions
Common questions about how Gali consultants can help with integration and implementation
What data can I train a Gali chatbot on?
Can Gali chatbots capture leads?
Where can I deploy a Gali chatbot?
How does Gali ensure answer accuracy?
Is Gali suitable for small businesses?
Can I customise the chatbot’s appearance and behaviour?
How it works
We work hand-in-hand with you to implement Gali
As Gali consultants we work with you hand in hand build more efficient and effective operations. Here’s how we will work with you to automate your business and integrate Gali with integrate and automate 800+ tools.
Step 1
Identify Key Support and Sales Questions
List the questions your customers ask most frequently. These become the priority topics your chatbot needs to handle well, and they guide which data sources you should upload first.
Step 2
Create Your Gali Account
Sign up on the Gali platform and start a new chatbot project. Select the configuration options that match your primary use case — whether that’s customer support, lead generation, or both.
Step 3
Upload Your Knowledge Base
Add your training data by uploading documents, pasting text, or providing URLs for the platform to crawl. Include product documentation, FAQs, pricing information, and any other content customers commonly ask about.
Step 4
Configure Lead Capture Settings
If you want the chatbot to qualify and capture leads, set up the lead collection form fields and define the criteria for what constitutes a qualified lead. Configure where captured lead data should be sent.
Step 5
Embed the Chatbot on Your Website
Copy the embed code from Gali and add it to your website. Position it where visitors are most likely to have questions — product pages, pricing pages, and your contact page are common choices.
Step 6
Monitor Conversations and Improve
Review chatbot conversations regularly to spot gaps in knowledge, common failure points, and opportunities to add more content. Update your training data and refine the bot’s responses based on real interactions.
Transform your business with Gali
Unlock hidden efficiencies, reduce errors, and position your business for scalable growth. Contact us to arrange a no-obligation Gali consultation.