KnowBe4 consultants

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Integration And Tools Consultants

Knowbe4

About KnowBe4

KnowBe4 is a security awareness training and phishing simulation platform that helps organisations reduce the risk of employees falling for social engineering attacks. Rather than relying solely on technical controls, KnowBe4 addresses the human element — the most exploited attack vector — by training staff to recognise phishing emails, suspicious links, and social engineering tactics.

The risk KnowBe4 mitigates is significant. A single employee clicking a malicious link can lead to ransomware, data breaches, and financial fraud. Traditional approaches — annual presentations or policy documents nobody reads — do not change behaviour. KnowBe4 uses frequent simulated phishing campaigns and short training modules to build security habits over time.

The platform includes training content covering phishing, ransomware, password security, and compliance topics. Its simulation engine sends realistic test emails to employees and tracks who clicks, who reports, and who needs additional training. Over time, you build measurable data on your organisation’s security culture and can demonstrate improvement to leadership.

Osher Digital helps Australian organisations integrate KnowBe4 into broader business automation workflows. Our system integrations team connects KnowBe4 to HR systems for automatic user provisioning and syncs training data with compliance platforms. Our AI consulting team can advise on complementary AI-driven security monitoring approaches.

KnowBe4 FAQs

Frequently Asked Questions

What types of training does KnowBe4 provide?

How do KnowBe4’s phishing simulations work?

Can KnowBe4 integrate with our email and HR systems?

How often should we run phishing simulations?

Is KnowBe4 suitable for meeting compliance requirements?

How do we measure the effectiveness of security awareness training?

How it works

We work hand-in-hand with you to implement KnowBe4

Step 1

Run a Baseline Phishing Assessment

Before launching any training, send an initial simulated phishing campaign to measure your organisation’s current phish-prone percentage. This baseline tells you exactly how vulnerable your workforce is and gives you a benchmark to measure improvement against.

Step 2

Enrol Employees in Security Awareness Training

Assign foundational security awareness training modules to all employees. Start with core topics like phishing recognition, password security, and safe browsing habits. Set completion deadlines and use automated reminders to drive participation.

Step 3

Configure Ongoing Phishing Simulation Campaigns

Set up a recurring schedule of simulated phishing campaigns with varied templates that increase in sophistication over time. Start with obvious red flags and gradually introduce more convincing simulations to build employee resilience against real-world attacks.

Step 4

Integrate with Your User Directory and HR System

Connect KnowBe4 to Active Directory or your HR platform so new employees are automatically enrolled in training and departing employees are removed. Set up group-based training assignments so different departments receive relevant content.

Step 5

Implement a Phish Alert Reporting Button

Deploy KnowBe4’s phish alert button in your email client so employees can report suspicious emails with a single click. This builds a reporting culture where employees actively contribute to your security posture rather than simply deleting suspect emails.

Step 6

Review Results and Adapt Your Programme

Analyse phishing simulation results, training completion rates, and risk scores monthly. Identify departments or individuals with persistently high click rates and assign targeted remedial training. Report progress to leadership to demonstrate return on investment in security awareness.

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