Paddle consultants

Q: What events does the n8n Paddle Trigger support?

The Paddle Trigger node can listen for subscription created, subscription updated, subscription cancelled, subscription payment succeeded, subscription payment failed, payment succeeded, payment refunded, and several other webhook event types. Each event includes the full transaction payload with customer details, plan information, and payment amounts.

Q: Can I sync Paddle subscriptions with my CRM?

Yes. When Paddle fires a subscription_created or subscription_updated webhook, n8n can map the customer email, plan name, MRR value, and billing cycle to your CRM fields and create or update the contact record. This keeps your sales team's view of customers current without anyone manually entering billing data.

Q: How do I handle failed payments with n8n and Paddle?

When Paddle sends a subscription_payment_failed webhook, your n8n workflow can trigger a dunning email sequence through your email platform, create a task for your customer success team in your CRM, or post a Slack alert. You can also check retry status and only escalate after a configurable number of failed attempts.

Q: Can n8n provision or revoke product access based on Paddle events?

Yes. This is one of the most common Paddle integrations. When a subscription is created, n8n calls your product's API to grant access. When a subscription is cancelled or a payment fails beyond the grace period, n8n revokes access. This removes the need for manual account management.

Q: How does Paddle's merchant of record model affect integrations?

Because Paddle is the merchant of record, the financial data in webhook payloads reflects Paddle's relationship with the customer, not yours directly. This means your revenue reporting workflows need to account for Paddle's fees and tax calculations. n8n can pull this data from Paddle's API and format it for your accounting tools.

Q: What SaaS businesses benefit most from Paddle automation?

Any software company selling subscriptions online — particularly those selling to customers in multiple countries. If you are dealing with subscription lifecycle management, usage-based billing, or plan changes, automating the flow between Paddle and your CRM, product, and accounting systems saves significant manual effort.

We can help you automate your business with Paddle and hundreds of other systems to improve efficiency and productivity. Get in touch if you’d like to discuss implementing Paddle.

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About Paddle

Paddle is a payment infrastructure platform for software and SaaS companies. Unlike Stripe or Braintree, Paddle acts as the merchant of record — meaning Paddle handles sales tax, VAT, and compliance in every country, so the software company does not have to register for tax in dozens of jurisdictions. It manages subscriptions, one-time purchases, upgrades, downgrades, and refunds through a single API.

The n8n Paddle node and Paddle Trigger node let you connect payment events to the rest of your business systems. When a customer subscribes, upgrades, or cancels, Paddle fires a webhook that n8n can catch and act on — creating a CRM record, provisioning access in your app, sending a personalised onboarding email, or updating your internal revenue dashboard. When a payment fails, n8n can trigger a dunning email sequence or alert your customer success team.

This is especially valuable for SaaS businesses that need their billing events to stay in sync with their CRM, user provisioning, and analytics tools. Paddle’s built-in webhook system is reliable, but it only sends data — n8n provides the processing layer that turns those webhook payloads into actions across your other platforms.

If you sell software and use Paddle for billing, our sales automation team can help you build workflows that keep your payment data, CRM, and product access in sync without manual work.

Paddle FAQs

Frequently Asked Questions

Common questions about how Paddle consultants can help with integration and implementation

What events does the n8n Paddle Trigger support?

Can I sync Paddle subscriptions with my CRM?

How do I handle failed payments with n8n and Paddle?

Can n8n provision or revoke product access based on Paddle events?

How does Paddle’s merchant of record model affect integrations?

What SaaS businesses benefit most from Paddle automation?

How it works

We work hand-in-hand with you to implement Paddle

As Paddle consultants we work with you hand in hand build more efficient and effective operations. Here’s how we will work with you to automate your business and integrate Paddle with integrate and automate 800+ tools.

Step 1

Map your subscription lifecycle

We document every stage of your customer’s billing journey — trial signup, conversion to paid, plan upgrades, downgrades, cancellations, failed payments, and refunds. For each stage, we identify what actions should happen in your CRM, product, email platform, and accounting system.

Step 2

Configure Paddle webhooks

We set up Paddle webhook endpoints pointing to n8n webhook URLs, selecting the specific event types your workflows need. We configure webhook verification to ensure your n8n workflows only process legitimate Paddle events and not spoofed requests.

Step 3

Build subscription lifecycle workflows

In n8n, we create workflows for each critical billing event — new subscription (create CRM record, provision access, send onboarding email), plan change (update CRM, adjust access level), cancellation (update CRM, trigger retention outreach), and payment failure (trigger dunning sequence, alert customer success).

Step 4

Connect to your product and CRM

We build the API connections between n8n and your product backend (for access provisioning), your CRM (for deal and contact updates), and your email platform (for lifecycle emails). Each connection maps Paddle’s data fields to the correct fields in the destination system.

Step 5

Test the full subscription lifecycle

We simulate every billing scenario using Paddle’s sandbox environment — new subscriptions, upgrades, downgrades, cancellations, payment failures, and refunds — and verify that each n8n workflow fires correctly and produces the right result in every connected system.

Step 6

Go live and monitor

We switch from Paddle’s sandbox webhooks to production, monitor the first batch of real transactions to confirm everything works, and set up error alerting so your team is notified if any workflow fails. We document all workflows and hand off to your team.

Transform your business with Paddle

Unlock hidden efficiencies, reduce errors, and position your business for scalable growth. Contact us to arrange a no-obligation Paddle consultation.

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