ProfitWell consultants

Q: Is ProfitWell really free?

The core ProfitWell Metrics product is free for any subscription business. It connects to your payment provider and calculates your subscription KPIs at no cost. The paid products are Retain (failed payment recovery) and Price Intelligently (pricing optimisation), which are priced based on your revenue.

Q: What payment providers does ProfitWell integrate with?

ProfitWell integrates directly with Stripe, Chargebee, Braintree, Recurly, Zuora, Paddle, and several others. It pulls transaction data from your payment provider to calculate metrics, so there is no manual data entry required. If your provider is not natively supported, you can use the ProfitWell API to push data in.

Q: How does ProfitWell's Retain feature reduce churn?

Retain targets involuntary churn, which is when customers leave because their payment fails rather than because they chose to cancel. It uses machine learning to determine the optimal retry timing and dunning email sequence for each failed payment, rather than applying a one-size-fits-all approach. ProfitWell reports that Retain recovers an average of 22% of failing payments.

Q: Can ProfitWell data be pulled into our other systems via API?

Yes. The ProfitWell API provides endpoints for metrics, customers, and plans. You can pull MRR, churn, and revenue data into your data warehouse, BI tool, or CRM. Using n8n, you can schedule regular data pulls and route the data wherever it needs to go without writing custom code.

Q: What subscription metrics does ProfitWell track?

ProfitWell tracks MRR, ARR, net revenue, new revenue, churned revenue, expansion revenue, customer count, ARPU, LTV, churn rate, retention rate, and MRR growth rate. It also breaks these down by segment (plan, pricing, acquisition channel) and provides cohort analysis views.

Q: How does ProfitWell compare to Baremetrics or ChartMogul?

The main difference is price: ProfitWell's core metrics product is free, while Baremetrics and ChartMogul charge monthly fees based on your MRR. In terms of features, all three offer similar core metrics dashboards. ProfitWell's Retain product for failed payment recovery is a differentiator that the others do not match directly.

We can help you automate your business with ProfitWell and hundreds of other systems to improve efficiency and productivity. Get in touch if you’d like to discuss implementing ProfitWell.

Get in touch

Book a call

About ProfitWell

ProfitWell (now part of Paddle) is a subscription analytics platform that gives SaaS and subscription businesses accurate revenue metrics without manual spreadsheet work. It connects directly to your payment provider (Stripe, Chargebee, Braintree, Zuora, or others) and calculates MRR, ARR, churn rate, LTV, and other subscription KPIs automatically. The core analytics product is free, which is unusual for this category.

Beyond metrics, ProfitWell offers two paid products: Retain, which reduces involuntary churn by intelligently retrying failed payments and optimising dunning email sequences, and Price Intelligently, which uses willingness-to-pay survey data to recommend pricing changes. The platform also provides benchmarking data so you can compare your metrics against companies of similar size and industry.

For subscription businesses in Australia, ProfitWell solves the problem of scattered revenue data. Instead of pulling reports from Stripe, cross-referencing with your accounting software, and building Excel models, ProfitWell gives you a single dashboard with accurate, real-time metrics. Where it gets more powerful is when you connect ProfitWell to your other systems using n8n or the ProfitWell API. Churn alerts can trigger retention workflows, revenue milestones can update your CRM, and weekly metric summaries can post to Slack automatically. If you need help building these connections, our automated data processing services cover the full pipeline.

ProfitWell FAQs

Frequently Asked Questions

Common questions about how ProfitWell consultants can help with integration and implementation

Is ProfitWell really free?

What payment providers does ProfitWell integrate with?

How does ProfitWell’s Retain feature reduce churn?

Can ProfitWell data be pulled into our other systems via API?

What subscription metrics does ProfitWell track?

How does ProfitWell compare to Baremetrics or ChartMogul?

How it works

We work hand-in-hand with you to implement ProfitWell

As ProfitWell consultants we work with you hand in hand build more efficient and effective operations. Here’s how we will work with you to automate your business and integrate ProfitWell with integrate and automate 800+ tools.

Step 1

Connect Your Payment Provider to ProfitWell

Sign up for a free ProfitWell account and connect your Stripe, Chargebee, or other payment provider using OAuth or API keys. ProfitWell will import your historical transaction data and begin calculating your subscription metrics. Initial data processing may take a few hours depending on your volume.

Step 2

Review Your Baseline Metrics

Once data has loaded, review your MRR, churn rate, LTV, and ARPU in the ProfitWell dashboard. Check the accuracy against your own records. Look at the segmentation views to understand which plans, pricing tiers, or acquisition channels are driving growth or churn.

Step 3

Set Up Metric Alerts via the API

Use the ProfitWell API to pull key metrics into an n8n workflow on a schedule (daily or weekly). Set up conditional logic to trigger alerts, for example, a Slack message if monthly churn rate exceeds a threshold, or an email to the finance team with the weekly MRR summary.

Step 4

Connect Churn Data to Your CRM

Create an n8n workflow that checks for newly churned customers in ProfitWell and creates follow-up tasks or updates records in your CRM (HubSpot, Salesforce, or Pipedrive). This gives your customer success team immediate visibility into cancellations so they can follow up.

Step 5

Enable Retain for Failed Payment Recovery

If involuntary churn is a problem, activate ProfitWell Retain. It will start managing your dunning flow by optimising retry timing and sending customised recovery emails. Monitor the recovery dashboard to see how many failed payments are being saved each month.

Step 6

Build a Weekly Revenue Report Workflow

Use n8n to pull ProfitWell metrics every Monday morning and format them into a summary report delivered via Slack or email. Include MRR, net new customers, churned customers, and expansion revenue. This gives leadership a consistent, automated view of subscription health without manual reporting.

Transform your business with ProfitWell

Unlock hidden efficiencies, reduce errors, and position your business for scalable growth. Contact us to arrange a no-obligation ProfitWell consultation.

Get in touch

Book a call