SimpleTexting consultants

Q: What is the difference between SimpleTexting and a regular SMS app?

SimpleTexting is built for business use. It supports bulk messaging, contact management, scheduled sends, automated replies, compliance features, and API access — capabilities that go well beyond what a standard phone messaging app provides.

Q: Can SimpleTexting send MMS messages with images?

Yes. SimpleTexting supports MMS messaging, which means you can include images, GIFs, and short videos in your messages. MMS is useful for product promotions, event invitations, and visual updates.

Q: How does keyword-based opt-in work?

You choose a keyword (for example, JOIN) and promote it on your website, social media, or in-store signage. When someone texts that keyword to your number, SimpleTexting automatically adds them to your contact list and can send an immediate welcome message.

Q: Can SimpleTexting be integrated with a CRM?

Yes. SimpleTexting offers integrations with popular CRMs and also provides a REST API. Using n8n or similar automation tools, you can sync contacts, trigger messages based on CRM events, and log message history back to customer records.

Q: Is SimpleTexting compliant with Australian messaging regulations?

SimpleTexting primarily serves the US and Canadian markets. If your audience is in Australia, you should verify that the platform supports Australian numbers and complies with local regulations such as the Spam Act 2003 and ACMA guidelines.

Q: Can I automate SMS replies based on customer responses?

Yes. SimpleTexting supports autoresponders that send predefined replies based on keywords in incoming messages. For more advanced logic, you can route incoming messages to an automation platform that processes the content and responds accordingly.

We can help you automate your business with SimpleTexting and hundreds of other systems to improve efficiency and productivity. Get in touch if you’d like to discuss implementing SimpleTexting.

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About SimpleTexting

SimpleTexting is a business SMS and MMS messaging platform that enables organisations to send text campaigns, automate replies, and manage two-way conversations with customers and prospects. For businesses where email open rates are declining or where time-sensitive messages need immediate attention, SMS provides a direct channel with consistently high read rates.

SimpleTexting supports keyword-based opt-ins, drip campaigns, scheduled messages, and contact segmentation. This makes it practical for use cases ranging from promotional campaigns and flash sales to appointment reminders and customer service updates. Osher Digital’s sales automation services frequently incorporate SMS messaging into multi-channel outreach workflows, ensuring prospects receive the right message through the right channel at the right time.

The platform also provides an API for programmatic access, which opens up possibilities for event-driven messaging. When a customer places an order, misses a payment, or books an appointment in your CRM, an automated workflow can fire off a personalised text via SimpleTexting without any manual involvement. Our n8n consultants specialise in wiring up these kinds of trigger-based messaging automations.

If your organisation wants to add SMS to its communication mix — whether for marketing, operations, or customer support — SimpleTexting provides the platform and Osher Digital’s business automation team can handle the integration with your existing systems.

SimpleTexting FAQs

Frequently Asked Questions

Common questions about how SimpleTexting consultants can help with integration and implementation

What is the difference between SimpleTexting and a regular SMS app?

Can SimpleTexting send MMS messages with images?

How does keyword-based opt-in work?

Can SimpleTexting be integrated with a CRM?

Is SimpleTexting compliant with Australian messaging regulations?

Can I automate SMS replies based on customer responses?

How it works

We work hand-in-hand with you to implement SimpleTexting

As SimpleTexting consultants we work with you hand in hand build more efficient and effective operations. Here’s how we will work with you to automate your business and integrate SimpleTexting with integrate and automate 800+ tools.

Step 1

Create a SimpleTexting Account

Sign up for SimpleTexting and choose a plan that matches your expected messaging volume. Obtain a dedicated phone number or short code for your campaigns.

Step 2

Import Your Contact List

Upload your existing contacts to SimpleTexting, ensuring you have proper opt-in consent for each recipient. Segment contacts into groups based on their interests, purchase history, or location.

Step 3

Build Message Templates

Create reusable templates for your most common message types — promotions, reminders, order updates. Include personalisation tokens for recipient-specific details like names and order numbers.

Step 4

Set Up API Integration

Connect SimpleTexting’s API to your automation platform. Configure authentication and test the connection by sending a sample message through the API.

Step 5

Create Trigger-Based Workflows

Build automation workflows that send SMS messages based on events in your other systems — such as a new order, a missed appointment, or a lead reaching a specific pipeline stage.

Step 6

Monitor Delivery and Engagement

Track message delivery rates, click-through rates on links, and opt-out rates in SimpleTexting’s analytics dashboard. Use this data to refine your messaging strategy and timing.

Transform your business with SimpleTexting

Unlock hidden efficiencies, reduce errors, and position your business for scalable growth. Contact us to arrange a no-obligation SimpleTexting consultation.

Get in touch

Book a call