Twist consultants

Q: How is Twist different from Slack?

Slack is built around real-time chat in channels where messages flow continuously. Twist is built around threaded conversations with subject lines, more like a forum or email. The expectation in Twist is asynchronous, meaning people respond when they are ready rather than immediately. This reduces interruptions but requires a different communication culture.

Q: Does Twist have an API or webhook support for integrations?

Yes. Twist has a REST API that lets you create and read threads, post comments, manage channels, and handle users programmatically. It also supports incoming webhooks for posting messages into channels from external systems. You can use n8n's HTTP Request node to interact with the Twist API.

Q: Is Twist suitable for teams that work across different time zones?

This is one of Twist's main selling points. Because it is designed for asynchronous communication, team members in different time zones can catch up on threaded conversations at the start of their workday without missing context. Each thread has a clear subject and history, so nothing gets buried in a chat scroll.

Q: Can I send automated notifications to Twist from other tools?

Yes. Using Twist's incoming webhook integration or the API via n8n, you can post automated messages to specific channels. For example, you could send deployment notifications from your CI/CD pipeline, new lead alerts from your CRM, or daily metric summaries from your analytics platform.

Q: Does Twist integrate with project management tools?

Twist has native integrations with Todoist (built by the same company), Asana, GitHub, Google Drive, and Zapier. For tools without a native integration, you can use n8n to build custom connections using Twist's API, such as posting thread updates when a Jira ticket changes status.

Q: Is Twist free to use?

Twist offers a free plan with limited message history (one month). The Unlimited plan removes the history limit and adds features like guest access, larger file uploads, and admin controls. Pricing is per user per month, which is competitive with Slack's paid plans.

We can help you automate your business with Twist and hundreds of other systems to improve efficiency and productivity. Get in touch if you’d like to discuss implementing Twist.

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About Twist

Twist is an asynchronous team communication tool made by the team behind Todoist (Doist). Unlike Slack or Microsoft Teams, Twist is designed around threads rather than real-time chat channels. Every conversation lives in a dedicated thread with a clear subject line, making it easier to follow discussions, catch up on decisions, and search past conversations without scrolling through pages of chat noise.

The core idea behind Twist is that constant real-time messaging creates more interruptions than it solves. Threads are organised into channels by topic or team, but the default expectation is that responses happen when people are ready, not immediately. This makes it a better fit for remote teams across time zones or for teams that want to protect deep work time. Twist also offers direct messages, integrations with Google Drive and other tools, and mobile apps for iOS and Android.

Twist has an API and supports webhooks, which means you can connect it to your other business tools through n8n. Automated notifications from your project management system, CRM, or monitoring tools can post to specific Twist threads, keeping your team informed without creating Slack-style notification overload. If you want to connect Twist to the rest of your operational tools, our system integration services can set that up for you.

Twist FAQs

Frequently Asked Questions

Common questions about how Twist consultants can help with integration and implementation

How is Twist different from Slack?

Does Twist have an API or webhook support for integrations?

Is Twist suitable for teams that work across different time zones?

Can I send automated notifications to Twist from other tools?

Does Twist integrate with project management tools?

Is Twist free to use?

How it works

We work hand-in-hand with you to implement Twist

As Twist consultants we work with you hand in hand build more efficient and effective operations. Here’s how we will work with you to automate your business and integrate Twist with integrate and automate 800+ tools.

Step 1

Set Up Your Twist Workspace and Channels

Create a Twist workspace for your organisation and set up channels based on your team structure or project areas (e.g., Engineering, Marketing, Client Projects). Invite your team members and establish guidelines for when to create a new thread versus comment on an existing one.

Step 2

Configure Incoming Webhooks for Notifications

In Twist, go to your channel settings and add an incoming webhook integration. Copy the webhook URL. This URL can receive POST requests with a JSON body containing the message content. Any external system that can send HTTP requests can now post to your Twist channel.

Step 3

Build Notification Workflows in n8n

Create n8n workflows that send relevant notifications to Twist channels. For example, use a webhook trigger or schedule node to pull data from your CRM, project management tool, or monitoring system, then send a formatted message to the appropriate Twist channel using an HTTP Request node pointed at the incoming webhook URL.

Step 4

Set Up Thread Creation for Important Events

For events that warrant their own discussion (e.g., a new client onboarding, a production incident), use the Twist API via n8n to create a new thread in the relevant channel rather than just posting a message. Include a clear subject line and initial context so team members can respond asynchronously.

Step 5

Sync Twist Activity with Your Project Management Tool

Build an n8n workflow that monitors Twist threads (via API polling) and creates or updates tasks in your project management tool when action items are identified. This keeps your task tracker in sync with decisions made in Twist conversations.

Step 6

Review and Refine Notification Volume

After running for a week, review the volume of automated messages hitting your Twist channels. Reduce noise by filtering out low-priority notifications and batching similar updates into daily digests. The goal is to keep Twist useful for async communication rather than turning it into another notification firehose.

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