WizyChat consultants
We can help you automate your business with WizyChat and hundreds of other systems to improve efficiency and productivity. Get in touch if you’d like to discuss implementing WizyChat.
About WizyChat
WizyChat is a conversational AI platform that lets businesses build chatbots trained on their own content. You feed it your website pages, help documentation, PDFs, or knowledge base articles, and it creates a chatbot that can answer customer questions based on that material. The goal is to reduce the load on support teams by handling routine enquiries automatically, while keeping responses grounded in your actual documentation rather than generic AI output.
The platform supports multiple input sources and languages, and the chatbot can be embedded on websites or connected to messaging channels. WizyChat manages the AI infrastructure behind the scenes, so you do not need to worry about model hosting or prompt engineering. For teams that want a functional chatbot without a development project, it provides a quick path from setup to deployment.
Chatbots work best when they are part of a broader customer experience strategy rather than an isolated widget on a page. Osher Digital’s AI consulting team helps Australian businesses figure out where conversational AI fits — and where it does not. Our business automation services can connect chatbot interactions to your CRM, ticketing system, or internal workflows so that conversations lead to action, not just answers.
If you are fielding the same customer questions repeatedly and your support team is stretched thin, WizyChat is a low-friction way to test whether a chatbot can absorb some of that volume. For more complex needs — like chatbots that book appointments or process orders — our AI agent development team builds solutions that go further.
WizyChat FAQs
Frequently Asked Questions
Common questions about how WizyChat consultants can help with integration and implementation
What content sources can WizyChat use for training?
How quickly can a WizyChat chatbot be deployed?
Does WizyChat support languages other than English?
Can WizyChat hand off conversations to human agents?
How does WizyChat keep responses accurate?
What does WizyChat cost?
How it works
We work hand-in-hand with you to implement WizyChat
As WizyChat consultants we work with you hand in hand build more efficient and effective operations. Here’s how we will work with you to automate your business and integrate WizyChat with integrate and automate 800+ tools.
Step 1
Create Your WizyChat Account
Sign up on the WizyChat platform and set up your first chatbot project. Define the primary purpose — customer support, lead capture, FAQ handling, or another use case.
Step 2
Add Your Content Sources
Provide the material the chatbot will learn from. Paste website URLs for WizyChat to crawl, or upload PDFs and documents directly. The platform indexes everything and builds a searchable knowledge base.
Step 3
Configure Chatbot Behaviour
Set the chatbot’s greeting message, tone of voice, and fallback responses. Decide how it should handle questions outside its knowledge base — whether to suggest contacting support, offer related topics, or escalate to a human.
Step 4
Customise the Appearance
Match the chatbot widget to your website’s design. Set colours, fonts, position on the page, and the chatbot avatar. A cohesive look builds trust with visitors and makes the chatbot feel like a natural part of your site.
Step 5
Test and Refine Responses
Run through common customer questions and verify the chatbot returns accurate, helpful answers. Note any gaps in the knowledge base and add content to cover them. Test edge cases and ambiguous questions to see how the bot handles uncertainty.
Step 6
Deploy and Monitor
Embed the chatbot on your website using the provided code snippet. Once live, review conversation analytics and logs regularly. Identify trending questions, missed answers, and user satisfaction patterns to continuously improve the experience.
Transform your business with WizyChat
Unlock hidden efficiencies, reduce errors, and position your business for scalable growth. Contact us to arrange a no-obligation WizyChat consultation.