Ybug consultants
We can help you automate your business with Ybug and hundreds of other systems to improve efficiency and productivity. Get in touch if you’d like to discuss implementing Ybug.
About Ybug
Ybug is a visual feedback and bug reporting tool that lets website users and testers submit issues directly from the page they’re viewing. When someone spots a problem, they can highlight it on screen, annotate it, and send a report that automatically includes browser details, console logs, and a screenshot. This eliminates the back-and-forth that typically happens when someone tries to describe a bug over email or chat.
The tool is particularly useful during UAT (user acceptance testing) phases and for collecting feedback from non-technical stakeholders. Instead of vague descriptions like “the button doesn’t work,” your development team receives precise visual reports with all the technical context needed to reproduce and fix the issue. Ybug integrates with project management tools like Jira, Trello, Asana, and Slack so reports land exactly where your team already works.
Osher Digital’s system integrations team can connect Ybug to your existing development workflows through n8n or direct API connections. We can set up routing rules so that feedback from different pages or user groups flows to the right team automatically. Our automated data processing capabilities also let you aggregate and analyse feedback patterns to identify systemic issues rather than chasing individual reports.
If your team spends too much time on bug triage and reproduction, Ybug can cut that overhead significantly. Combined with Osher’s business automation services, you can build a complete feedback-to-fix pipeline that keeps your development team focused on building rather than investigating.
Ybug FAQs
Frequently Asked Questions
Common questions about how Ybug consultants can help with integration and implementation
How do users submit feedback through Ybug?
What project management tools does Ybug integrate with?
Can Ybug be used on internal applications?
Does Ybug capture console errors automatically?
Is there a limit to how many feedback reports can be submitted?
Can I customise the appearance of the Ybug feedback widget?
How it works
We work hand-in-hand with you to implement Ybug
As Ybug consultants we work with you hand in hand build more efficient and effective operations. Here’s how we will work with you to automate your business and integrate Ybug with integrate and automate 800+ tools.
Step 1
Create a Ybug Account and Project
Sign up for Ybug and create a project for the website or application you want to collect feedback on. Each project gets a unique tracking code and configuration options.
Step 2
Install the Feedback Widget
Add the Ybug JavaScript snippet to your website’s HTML. This embeds the feedback button on your pages. You can control which pages display the widget and who can see it.
Step 3
Configure Feedback Form Fields
Customise what information the feedback form collects. You might add fields for priority level, issue category, or affected user role depending on your team’s triage process.
Step 4
Connect Your Project Management Tool
Link Ybug to Jira, Trello, Asana, or whichever platform your development team uses. Configure the mapping so that feedback reports create tickets in the right project and with the right labels.
Step 5
Invite Testers and Stakeholders
Share your site with the people who need to provide feedback. Ybug works without requiring testers to create accounts — they simply use the widget on your site. For internal teams, you can set up authenticated access.
Step 6
Review and Act on Feedback
Monitor incoming reports through your connected project management tool or Ybug’s own dashboard. Use the screenshots, annotations, and technical data to reproduce issues and assign them to the appropriate team members.
Transform your business with Ybug
Unlock hidden efficiencies, reduce errors, and position your business for scalable growth. Contact us to arrange a no-obligation Ybug consultation.