Articles
Osher Digital Blog (Page 13)
Articles, blogs, guides and how-tos about business process automation.
24 Nov 2023
AI Won't Take Your Job, A Person Using AI Will Artificial Intelligence (AI) is now front on mind, sparking debates and fears about its impact on the job market. In this article we propose AI won't take your job, a person using AI will. Artificial Intelligence
23 Nov 2023
How to Use Generative AI in Your Business Generative AI has the potential to profoundly impact various aspects of business operations, from content creation to product design and customer engagement. Artificial Intelligence
15 Nov 2023
AI Business and the Law Presentation A couple of weeks ago I had the great pleasure to present on how AI is impacting business and the law at the annual Happy Lawyer Happy Life retreat at Kingscliff in NSW, Australia. Artificial Intelligence
15 Nov 2023
AI and Business Efficiency Delve into the dynamic world of AI in business with key insights from my presentation. Discover how AI is revolutionising business efficiency, content creation, and decision-making, shaping a new era of corporate innovation. Artificial Intelligence
06 Nov 2023
What Are Neural Networks? Artificial intelligence (AI) has transitioned from the realms of science fiction to an integral part of our daily lives (well some of us!), influencing everything from the way we shop to how we diagnose diseases. Artificial Intelligence
30 Oct 2023
Evaluating Top Marketing Automation Tools for Salesforce Users: Hubspot, Intercom, Customer.io, and Mailchimp Choosing the right marketing automation tool is crucial for effective B2B marketing. With a plethora of options available, it's essential to base your decision on specific requirements. In this blog, I compare Hubspot, Intercom, Customer.io and Mailchimp. Salesforce
28 Oct 2023
Restricting Picklist Values Based on Record Types in Salesforce In this guide, we'll dive deep into the process of restricting picklist values based on record types to help you get the most out of Salesforce. Salesforce
20 Oct 2023
How to Impersonate a User in Salesforce As an administrator or developer, it's important to have a deep understanding of Salesforce features and functionalities. One such feature is user impersonation, which allows you to temporarily assume the identity of another user in Salesforce. Salesforce
20 Oct 2023
Step-by-step Guide to Salesforce Setup for Beginners Welcome to our step-by-step guide to Salesforce setup for beginners! Whether you are new to Salesforce or looking to enhance your skills, this blog post is here to help you navigate through the setup process with ease. Salesforce
20 Oct 2023
Understanding Dated Exchange Rates in Salesforce For organizations using Salesforce as their CRM platform, understanding and managing exchange rates is crucial. Dated exchange rates play a significant role in accurately reflecting the value of transactions, financial reporting, and global sales analysis within Salesforce. Salesforce
20 Oct 2023
Understanding the SFDC Expiring Certificate Notification Data security is of utmost importance and organizations rely heavily on secure platforms like Salesforce (SFDC) to store and manage their valuable information. To ensure the integrity and confidentiality of this data, SFDC utilizes digital certificates as a means of authentication and encryption. Salesforce
20 Oct 2023
How to Allow a User to Edit Contact Currency in Salesforce Managing user permissions in Salesforce is crucial to ensure that your team members have the necessary access to perform their tasks efficiently. In this blog post, we will guide you through the process of allowing a user to edit contact currency in Salesforce. Salesforce
20 Oct 2023
How to Add a Field to the Event Global Action in Salesforce While the default fields in the Event Global Action are sufficient for most users, there may be instances where you need to add a custom field to capture specific informatio Salesforce
20 Oct 2023
How to Check Who Has Permission to Edit Objects in Salesforce One crucial aspect of Salesforce is its permissions and access control, which determine who can view, edit, and manage data within the platform. In this blog post, we will focus specifically on how to check who has permission to edit objects in Salesforce. Salesforce
20 Oct 2023
Understanding the 'Sender has an invalid email address for General User' Message in Pardot In the world of email marketing, Pardot is a powerful tool that helps businesses automate their marketing efforts and reach their target audience effectively. However, like any software platform, Pardot can sometimes throw error messages that can leave users scratching their heads. Salesforce
20 Oct 2023
How to Allow Someone Low in a Hierarchy to Edit All Opportunities in Salesforce In this blog post, we will explore the intricacies of Salesforce hierarchy and permissions and provide you with a step-by-step guide on how to grant edit access to lower hierarchy roles Salesforce
20 Oct 2023
Do Roles Determine Field Visibility or Editing Capabilities in Salesforce? effectively. One of the key features of Salesforce is its ability to control the visibility and editing capabilities of fields based on user roles. This ensures that only authorized individuals have access to specific data and can modify it as necessary. Salesforce
20 Oct 2023
Understanding the 'You don't have permission to activate Contracts' error in Salesforce One common error that Salesforce users may encounter is the 'You don't have permission to activate Contracts' error. This error message can be frustrating and confusing, especially for those who are not familiar with the intricacies of Salesforce user permissions. Salesforce
20 Oct 2023
How to Create a Salesforce Report of Campaign Attendees that Displays Leads and Contacts This blog post will guide you through the process of creating a Salesforce report that showcases the attendees of your campaign, allowing you to gain valuable insights and optimize your future marketing efforts. Salesforce
20 Oct 2023
What is the Best Way to Handle Unqualified Leads in Salesforce? In the world of sales and lead management, not every lead that enters your Salesforce system will be a perfect fit for your business. In fact, a significant portion of the leads that come in may be unqualified, meaning they do not meet the criteria to become a potential customer. Handling these unqualified leads effectively is crucial for maximizing the efficiency of your sales team and ensuring that your resources are focused on the right opportunities. Salesforce
20 Oct 2023
How to Merge Contacts with Different Currencies in Salesforce Salesforce, a leading customer relationship management platform, offers a powerful feature called multi-currency that allows you to handle transactions in various currencies. However, when it comes to merging contacts with different currencies, it can be a bit challenging. Salesforce
20 Oct 2023
How to Change Which Profiles Can See an Object in Salesforce One of the key features of Salesforce is the ability to control object visibility based on user profiles. This means that you can determine which profiles within your organization have access to specific objects. Salesforce
20 Oct 2023
How to Import Contacts into Salesforce Effectively Importing contacts into Salesforce is an essential task for businesses looking to streamline their customer relationship management (CRM) processes. However, without proper knowledge and planning, this task can become overwhelming and lead to data inaccuracies. Salesforce
20 Oct 2023
Understanding Salesforce Dashboards for New Administrators Salesforce is a powerful CRM platform that allows businesses to streamline their processes and manage customer relationships effectively. One of the key features of Salesforce is its Dashboards, which provide a visual representation of data and enable administrators to analyze and track important metrics. Salesforce
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