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AI & Automation

Articles, blogs, guides and how-tos about business process automation.

  • OmniMind

    OmniMind

    OmniMind is an AI-powered knowledge management platform that lets businesses build custom question-answering systems from their own data. Rather than relying on generic chatbot responses, OmniMind pulls answers directly from your documents, websites, and databases — giving customers and internal teams accurate, context-specific information on demand. The platform works by ingesting your existing content — knowledge bases, PDFs, product catalogues, help articles — and creating a searchable AI layer on top. This means your sales team can find product specs in seconds, your support staff can surface precise answers without digging through folders, and your customers get self-service options that actually resolve their queries. For organisations exploring AI agent development, OmniMind provides a foundation for building intelligent assistants grounded in real company data. OmniMind supports multiple data sources and integrates with websites, Slack, and other communication tools. The setup process is relatively straightforward — upload your data, configure the response behaviour, and embed the assistant wherever it’s needed. Businesses that want a more tailored implementation can work with an AI agency to customise the experience and connect it to broader automation workflows. If your organisation is sitting on valuable internal knowledge that’s hard to access, OmniMind turns that into a competitive advantage. Combined with system integrations, it becomes part of a connected ecosystem where information flows to the people who need it, when they need it.
    OmniMind consultants
  • Botifier

    Botifier

    Botifier is a no-code chatbot builder that allows businesses to create automated conversational assistants for customer support, lead generation, and internal operations. If your team is fielding the same questions repeatedly or losing leads outside business hours, Botifier provides a way to handle those interactions around the clock without hiring additional staff. The platform uses a visual builder interface where you design conversation flows by dragging and dropping elements. You can set up branching logic, collect user information, trigger actions based on responses, and connect the chatbot to external services. For businesses already investing in business automation, Botifier slots in as a front-end layer that captures and routes enquiries before they hit your team’s inbox. Botifier supports deployment across websites, Facebook Messenger, and other messaging channels. It also includes analytics so you can track which questions come up most often, where users drop off, and how well the bot is converting leads. This data is valuable for refining both your chatbot flows and your broader customer communication strategy. For organisations that want to go beyond scripted flows and build AI-powered assistants that understand natural language, pairing Botifier with AI agent development services opens up more sophisticated use cases. And if you need help connecting your chatbot to CRMs, booking systems, or other platforms, an AI consulting partner can design the integration architecture.
    Botifier consultants
  • AssemblyAI

    AssemblyAI

    AssemblyAI provides a suite of speech-to-text and audio intelligence APIs built for developers who need accurate transcription at scale. If your business processes recorded calls, meetings, podcasts, or any form of spoken content, AssemblyAI converts that audio into structured, searchable text — with additional layers like sentiment analysis, topic detection, and speaker identification. The real value shows up when you move beyond basic transcription. AssemblyAI’s audio intelligence features can automatically summarise conversations, detect key topics, identify action items, and flag sensitive content. For organisations dealing with hundreds or thousands of audio files, manually reviewing recordings simply doesn’t scale. This is where automated data processing becomes essential. Accuracy matters more than speed in most business contexts. A transcript riddled with errors creates more work than it saves. AssemblyAI consistently ranks well on accuracy benchmarks, particularly for English-language audio, and supports custom vocabulary to handle industry-specific terminology — useful in fields like healthcare, legal, or finance where jargon is unavoidable. Integrating AssemblyAI into existing workflows typically requires some development work. The API is well-documented and straightforward, but connecting it to your CRM, project management tools, or data warehouse benefits from working with experienced AI consultants who understand both the technical integration and the business process around it. For teams building broader voice-enabled applications, pairing this with AI agent development can unlock powerful automation opportunities.
    AssemblyAI consultants
  • Superpowered

    Superpowered

    Superpowered is an AI-powered knowledge management platform that turns your meetings, notes, and documents into a searchable, queryable knowledge base. Instead of digging through hours of recorded meetings or scattered documents to find a specific decision or discussion point, you ask Superpowered and get a direct answer with source references. The platform transcribes meetings automatically, then applies AI to extract summaries, action items, and key decisions. What sets it apart from basic transcription tools is the knowledge layer — everything gets indexed and connected, so you can query across months of meetings and documents at once. For teams that rely heavily on verbal communication and collaborative decision-making, the amount of institutional knowledge trapped in meeting recordings is staggering. Superpowered also functions as a document Q&A tool. Upload research papers, internal documentation, or policy documents, and the AI lets you ask natural language questions against that content. This is particularly valuable for onboarding new team members or for roles that require quick access to large bodies of reference material. Organisations investing in automated data processing often find that unstructured meeting and document data is the hardest category to tackle. If your organisation is sitting on years of meeting recordings and documents that nobody has time to review, a tool like Superpowered paired with guidance from experienced AI consultants can transform that dead data into an accessible, living knowledge base. For broader automation initiatives, this fits well alongside business automation efforts that aim to reduce manual information retrieval across your operations.
    Superpowered consultants
  • Blaze

    Blaze

    Blaze is an AI-powered content creation platform built for solo marketers and small teams who need to produce consistent, on-brand content across multiple channels without a full marketing department. It handles blog posts, social media content, email campaigns, and ad copy — pulling from your brand voice, style guidelines, and past content to maintain consistency. The core problem Blaze addresses is the content bottleneck that hits growing businesses. You know you need regular blog posts, social updates, and email sequences, but producing all of that with a small team means something always falls behind. Blaze tries to compress the content creation cycle by generating drafts you can edit and refine, rather than starting from a blank page every time. What distinguishes Blaze from generic AI writing tools is its brand memory. You train it on your existing content, tone of voice, and style preferences, and it applies those consistently across everything it produces. It also includes a content calendar and scheduling features, so the whole workflow — from ideation to publishing — lives in one place. For businesses looking at broader business automation, content production is often one of the first areas where AI can deliver measurable time savings. That said, AI-generated content still needs human review, especially for anything technical, nuanced, or customer-facing. The best results come from treating Blaze as a first-draft tool that accelerates your process rather than replacing editorial judgment. Organisations exploring AI across their marketing operations often benefit from working with an AI agency to identify where tools like Blaze fit within a broader AI consulting strategy.
    Blaze consultants
  • Sembly AI

    Sembly AI

    Sembly AI is a meeting assistant that records, transcribes, and analyses your meetings to extract the information that actually matters — decisions made, tasks assigned, risks flagged, and topics discussed. If your team spends significant time in meetings but struggles to track what was agreed upon, Sembly addresses that gap directly. The platform goes beyond raw transcription by applying AI to understand meeting context. It identifies action items and assigns them to specific participants, generates structured summaries organised by topic, and tracks commitments across multiple meetings. For teams that find themselves revisiting the same discussions because nobody remembers what was decided last time, this kind of automated meeting intelligence removes ambiguity. Sembly AI integrates with major video conferencing platforms — Zoom, Google Meet, Microsoft Teams — and joins meetings automatically once connected to your calendar. The AI-generated notes appear shortly after the meeting ends, formatted and ready to share. This pairs well with business automation workflows where meeting outcomes need to trigger downstream tasks in project management or CRM systems. Organisations that run large numbers of internal and client meetings often find that meeting intelligence tools like Sembly pay for themselves quickly through reduced follow-up confusion and fewer dropped action items. For businesses exploring AI across their operations, an experienced AI agency can help connect meeting intelligence with broader system integrations to ensure insights flow into the tools your team already uses.
    Sembly AI consultants
  • My AskAI

    My AskAI

    My AskAI lets you build an AI-powered customer support agent trained on your existing help documentation, knowledge base, and past support tickets. The pitch is straightforward: deflect a significant portion of repetitive support queries without hiring more staff, while keeping your human team focused on the issues that genuinely need personal attention. The setup process involves pointing My AskAI at your existing support content — help centre articles, FAQs, product documentation, and optionally your historical support conversations. The AI ingests this content and uses it to answer customer questions in natural language. When it can’t answer confidently, it escalates to your human support team with full conversation context, so the customer doesn’t have to repeat themselves. What makes My AskAI practical for real business use is its integration approach. It connects with tools like Intercom, Zendesk, and HubSpot, slotting into your existing support workflow rather than replacing it. You get analytics on what questions are being asked, what’s being successfully resolved by AI, and where gaps exist in your knowledge base. This data alone is valuable for improving your documentation. Businesses exploring AI agent development often find that customer support is one of the highest-impact starting points. For organisations handling large volumes of support queries, the ROI calculation is simple: if AI handles even a third of incoming tickets accurately, your support team gains significant capacity. Working with experienced AI consultants helps ensure the implementation is done properly — poor training data or misconfigured escalation paths can damage customer experience rather than improve it. This kind of tool integrates naturally with broader business automation strategies.
    My AskAI consultants
  • FastBots

    FastBots

    FastBots is a no-code chatbot builder that lets you create AI-powered bots trained on your own content — websites, documents, PDFs, and knowledge base articles. The goal is simple: give your customers (or internal team) a way to get instant, accurate answers from your existing content without waiting for a human to respond. The platform targets businesses that want the benefits of an AI chatbot without the complexity of building one from scratch. You upload your content, configure the bot’s appearance and behaviour, and embed it on your site. FastBots handles the AI processing, context retrieval, and conversation management behind the scenes. For small and mid-sized businesses that lack dedicated development teams, this accessibility matters. FastBots supports multiple deployment options — website embed, standalone chat page, or API integration for more custom setups. You can white-label the chatbot with your branding and configure conversation starters, fallback messages, and lead capture forms. The platform also supports multiple languages, making it suitable for businesses serving diverse customer bases. Organisations exploring how AI chatbots fit into their customer-facing operations can benefit from guidance by an experienced AI agency. The practical ceiling with tools like FastBots depends on the complexity of your use case. For straightforward Q&A against well-documented content, it works well. For more complex scenarios — multi-step workflows, API integrations with backend systems, or conversations that require real-time data lookups — you may need custom AI development to build something more tailored. Understanding where off-the-shelf tools end and custom work begins is where working with AI consultants adds real value.
    FastBots consultants
  • Jasper

    Jasper

    Jasper is an AI content platform designed for marketing teams that need to produce brand-consistent copy at scale. It covers the full spectrum of marketing content — blog posts, social media, ad copy, email campaigns, landing pages, and product descriptions — with a focus on maintaining your brand’s voice and style guidelines across every piece of output. The platform stands out from generic AI writing tools through its brand management features. You define your brand voice, upload style guides, set tone parameters, and create templates for recurring content types. Jasper applies these rules automatically, which matters when multiple team members are creating content and brand consistency is non-negotiable. For marketing teams producing content across dozens of campaigns simultaneously, this kind of guardrail prevents brand drift. Jasper also includes campaign management features — you can brief an entire campaign and generate coordinated assets across channels from a single brief. Need a blog post, three social variants, an email sequence, and ad copy from one campaign concept? Jasper generates drafts for all of them, formatted appropriately for each channel. Businesses looking to fold AI content creation into broader business automation workflows often find that marketing content is one of the highest-volume opportunities. The limitation with any AI writing tool, Jasper included, is that the output requires human editorial review. Factual accuracy, nuance, brand sensitivity, and strategic alignment all need a human eye. Organisations getting serious about AI-assisted marketing benefit from working with an AI agency to set up proper workflows and quality controls. For teams exploring AI across multiple business functions beyond content, AI consulting helps identify where the biggest gains are.
    Jasper consultants
  • Enterpret

    Enterpret

    Enterpret is a customer feedback analytics platform that uses machine learning to unify and analyse feedback from every channel — support tickets, NPS surveys, app reviews, social media, sales calls, and community forums. It builds a custom taxonomy for your product, automatically tagging and categorising feedback so product and CX teams can identify trends without manual sorting. What makes Enterpret different from simpler sentiment analysis tools is the depth of its classification. Rather than just telling you whether feedback is positive or negative, it identifies specific product areas, feature requests, bugs, and user segments driving the feedback. This granularity helps product managers move from vague signals to precise, actionable insights they can tie to roadmap decisions. For growing Australian SaaS companies and digital product teams, the volume of unstructured feedback across channels can quickly become unmanageable. Enterpret consolidates that noise into structured data. When connected to product management tools and reporting dashboards, it creates a continuous feedback-to-decision pipeline. Osher Digital’s AI consulting team helps product organisations integrate customer intelligence platforms like Enterpret into their workflows, ensuring insights actually influence product direction rather than sitting in a dashboard nobody checks. If your product or customer experience team is drowning in unstructured feedback across multiple channels, Enterpret can bring order to the chaos. For organisations needing custom feedback analysis pipelines — perhaps combining internal data sources or proprietary classification models — our custom AI development and automated data processing teams can build tailored solutions.
    Enterpret consultants
  • Cody

    Cody

    Cody is an AI-powered knowledge assistant built for businesses that want to give their team instant access to company information. You train Cody on your internal documents — process guides, HR policies, product specs, training materials — and it becomes a conversational interface for finding answers without digging through shared drives, wikis, or Slack message history. The problem Cody addresses is familiar to most growing organisations: knowledge is scattered across dozens of tools and documents, and finding the right answer means either searching multiple systems or asking a colleague who might be busy. Cody centralises that knowledge into a single chat interface where employees ask questions in plain language and get answers grounded in your actual documentation. Cody supports multiple data sources and can be configured with different knowledge bases for different teams — one for HR policies, another for technical documentation, another for sales playbooks. This makes it useful across departments without creating information overload. For Australian businesses scaling their teams, Cody reduces onboarding time and dependency on senior staff for routine questions. Osher Digital’s AI agent development team builds similar internal knowledge systems, and for organisations needing deeper integration with existing platforms, our system integration services connect knowledge tools into your broader tech stack. If your team wastes time searching for internal information or your onboarding process relies heavily on tribal knowledge, Cody is a practical option. For more advanced requirements — such as multi-step workflows, automated actions based on queries, or integration with proprietary databases — our custom AI development team can build something purpose-fit for your organisation.
    Cody consultants
  • Airparser

    Airparser

    Airparser is an AI-powered document parsing tool that extracts structured data from emails, PDFs, invoices, forms, and other unstructured documents. Instead of manually copying data from incoming documents into spreadsheets or databases, Airparser reads the content, identifies the relevant fields, and outputs clean, structured data ready for your downstream systems. The tool works by letting you define extraction templates — you tell Airparser what fields to look for (invoice number, date, line items, total, sender details) and it applies AI to extract those fields from each incoming document. It handles variation in document formats, so you do not need a separate template for every supplier or sender. This flexibility sets it apart from rigid OCR solutions that break when layouts change. For Australian businesses processing high volumes of documents — invoices, purchase orders, receipts, application forms, or data submissions — Airparser removes a repetitive manual step. When connected to automation platforms like n8n or Zapier, extracted data can flow directly into accounting software, CRMs, or databases without human intervention. Osher Digital’s automated data processing services build exactly these kinds of document-to-database pipelines, as demonstrated in our patient data entry automation case study. If your team spends hours each week manually entering data from documents into systems, Airparser is worth evaluating. Our AI consultants can assess your document processing volumes and recommend whether Airparser, a custom-built extraction pipeline, or our RPA services would deliver the best return for your specific situation.
    Airparser consultants
  • Dante AI

    Dante AI

    Dante AI is a no-code platform for building custom AI chatbots trained on your own business data. Rather than relying on generic responses, Dante lets you upload documents, websites, and databases so the chatbot actually understands your products, services, and internal processes. For businesses drowning in repetitive customer queries or struggling to scale their support teams, this kind of tool removes a genuine bottleneck. The platform supports multi-channel deployment — embed it on your website, connect it to Slack, or run it through WhatsApp. It handles multiple languages out of the box, which matters if you’re serving customers across different regions. The training process is straightforward: upload your content, configure the chatbot’s personality and response style, and deploy. No developer needed for the basics. Where Dante AI gets interesting is in its analytics. You can track what customers are actually asking, identify gaps in your knowledge base, and refine responses over time. This feedback loop turns your chatbot from a static FAQ into something that genuinely improves. Paired with AI agent development, Dante can form part of a broader intelligent automation strategy. If you’re considering deploying AI-powered customer interactions, working with an experienced AI agency helps you avoid common pitfalls — poor training data, misaligned conversation flows, or chatbots that frustrate more than they help. For organisations exploring custom AI development, Dante AI offers a solid foundation to build on.
    Dante AI consultants
  • Seamless AI

    Seamless AI

    Seamless AI is a sales intelligence platform that provides real-time contact and company data for B2B prospecting. Rather than manually hunting through LinkedIn profiles or buying stale lead lists, sales teams use Seamless AI to find verified email addresses, direct phone numbers, and firmographic details for target accounts. The platform pulls data from public sources and cross-references it to maintain accuracy. The core value proposition is speed. A sales rep can build a targeted prospect list in minutes rather than hours. Seamless AI also includes intent signals and company news tracking, so outreach can be timed around relevant triggers — like a funding round, leadership change, or technology adoption. This moves prospecting from spray-and-pray to something more deliberate. For Australian businesses scaling their outbound sales operations, Seamless AI pairs well with CRM and email automation tools. When connected through platforms like n8n, prospect data can flow directly into your CRM, trigger personalised email sequences, and update pipeline records without manual data entry. Osher Digital’s sales automation services help teams build these end-to-end pipelines so reps spend time selling rather than entering data. If your sales team is burning hours on manual prospecting or working with outdated contact databases, Seamless AI is worth a look. Our AI consulting team can evaluate whether it fits your sales workflow and connect it with your existing systems for maximum impact.
    Seamless AI consultants
  • TalkNotes

    TalkNotes

    TalkNotes is an AI-powered voice-to-text tool that transforms spoken recordings into structured written content. Instead of typing out meeting notes, blog drafts, or journal entries, users speak naturally and TalkNotes transcribes, cleans up, and organises the output into readable text. It is aimed at professionals, content creators, and anyone who thinks faster than they type. What sets TalkNotes apart from basic transcription tools is the post-processing layer. It does not just produce a raw transcript — it restructures your speech into paragraphs, removes filler words, and can reformat the output as meeting minutes, blog posts, or to-do lists. This saves a significant editing step that usually follows voice-to-text conversion. For teams generating reports, documentation, or client-facing content, TalkNotes can cut production time considerably. Field staff can dictate inspection notes on-site, consultants can capture post-meeting summaries while walking to their car, and founders can draft communications without sitting at a keyboard. When paired with automation workflows, these outputs can route directly into project management tools or CRMs. Osher Digital’s business automation consultants help organisations connect tools like TalkNotes into broader systems so captured content reaches the right destination automatically. If your team produces large volumes of written content or documentation and you are looking to reduce the time spent typing and formatting, TalkNotes is a practical option. Our AI consulting team can assess where voice-to-text fits within your operations and how to integrate it with your existing data processing workflows.
    TalkNotes consultants
  • Kraftful

    Kraftful

    Kraftful is an AI-powered product research tool built for product managers and UX teams. It analyses user feedback from multiple sources — app reviews, support tickets, surveys, and user interviews — and distils it into actionable product insights. Instead of manually reading through thousands of reviews or tagging feedback in spreadsheets, Kraftful does the heavy lifting of categorisation and sentiment analysis. The platform excels at surfacing patterns that humans miss when dealing with high volumes of qualitative data. It identifies recurring feature requests, common pain points, and sentiment shifts over time. Product teams can then prioritise their roadmap based on what users are actually saying rather than relying on gut instinct or the loudest voices in the room. For software companies and digital product teams in Australia, Kraftful fits into the broader challenge of making data-driven product decisions without drowning in manual analysis. When combined with other tools in your product stack, insights from Kraftful can feed into sprint planning, stakeholder reports, and customer success workflows. Osher Digital’s AI consulting team helps product organisations integrate tools like Kraftful into their decision-making processes, ensuring insights translate into action. If your product team is spending days each month manually analysing user feedback, Kraftful can compress that work significantly. Our custom AI development team can also build bespoke feedback analysis pipelines for organisations with unique data sources or requirements that go beyond what Kraftful offers out of the box. See how we approach similar challenges in our automated data processing work.
    Kraftful consultants
  • Browserless

    Browserless

    Browserless is a headless browser service that runs Chrome instances in the cloud for web scraping, automated testing, PDF generation, and screenshot capture. Instead of managing your own Chromium infrastructure — dealing with memory leaks, version updates, and scaling headaches — Browserless handles the browser runtime so your code just sends requests and gets results back. Developers and automation teams use Browserless for tasks that require a full browser environment: scraping JavaScript-rendered pages, running Puppeteer or Playwright scripts at scale, generating PDFs from web content, and capturing page screenshots for monitoring or reporting. It exposes a simple API, so you can swap out a local browser instance for a cloud-hosted one with minimal code changes. For organisations running data collection, price monitoring, or content extraction workflows, Browserless removes a significant infrastructure burden. When connected to automation platforms like n8n, it becomes part of a larger pipeline — scrape a page, extract data, transform it, and push it into a database or dashboard. Osher Digital’s automated data processing services frequently involve browser-based extraction as one step in a multi-stage data pipeline, similar to the work we did in our BOM weather data pipeline project. If your team is wrestling with unreliable scraping infrastructure or needs browser automation at scale, Browserless is a solid managed option. Our system integration specialists can wire it into your existing workflows and ensure extracted data flows cleanly into your downstream systems.
    Browserless consultants
  • Chaindesk

    Chaindesk

    Chaindesk is a no-code platform for building AI chatbots trained on your own data. Organisations upload documents, connect knowledge bases, or point Chaindesk at their website, and it creates a conversational AI agent that can answer questions grounded in that specific content. The result is a customer-facing chatbot that actually knows your business rather than generating generic responses. The platform handles the technical complexity of retrieval-augmented generation (RAG) behind a visual interface. Users do not need to manage vector databases, embedding models, or prompt engineering — Chaindesk abstracts all of that. You upload your PDFs, help centre articles, or product documentation, and the chatbot can start fielding questions within minutes. For Australian businesses handling repetitive customer queries — particularly in professional services, SaaS, education, or e-commerce — Chaindesk offers a fast path to deploying an AI support agent. It integrates with website chat widgets, Slack, WhatsApp, and other channels. When more sophisticated agent behaviour is needed, Osher Digital’s AI agent development services can build custom solutions that go beyond what no-code platforms provide. If you want to test whether an AI chatbot can reduce support volume before investing in a fully custom build, Chaindesk is a practical starting point. Our AI agency team can help you evaluate whether a no-code tool meets your needs or whether a bespoke approach through custom AI development would deliver better results for your specific use case.
    Chaindesk consultants
  • AccurAI

    AccurAI

    AccurAI is an AI-powered quality assurance and accuracy verification tool designed for organisations that need to validate content, data, or outputs at scale. It targets the problem of human error in repetitive checking tasks — proofreading documents, verifying data entries, or auditing outputs from automated processes. Rather than relying entirely on manual review, AccurAI applies AI models to flag inconsistencies, errors, and anomalies. The platform is particularly relevant for businesses dealing with high volumes of structured or semi-structured data. Think insurance claims processing, medical record verification, financial document auditing, or quality checks on AI-generated content. AccurAI sits in the workflow as a verification layer, catching issues before they reach customers or downstream systems. For Australian organisations in regulated industries where accuracy is not optional, AccurAI can reduce both error rates and the time spent on manual QA. When integrated into automated workflows through platforms like n8n, it becomes part of a processing pipeline — data comes in, gets processed, and AccurAI validates the output before it moves to the next stage. Osher Digital’s automated data processing team builds exactly these kinds of verification pipelines, as demonstrated in our medical document classification case study. If your team spends significant hours on manual quality checks or you are concerned about error rates in automated outputs, AccurAI is worth evaluating. Our AI consultants can help you assess where AI-driven verification fits into your operations and whether AccurAI or a custom-built solution is the better path.
    AccurAI consultants
  • Stammer.ai

    Stammer.ai

    Stammer.ai is a white-label AI chatbot platform that lets agencies and consultancies deploy branded conversational AI solutions for their clients. Rather than building chatbot infrastructure from scratch, Stammer.ai provides the underlying AI engine, conversation management, and deployment tools — all behind your own brand. This makes it particularly relevant for digital agencies, marketing firms, and IT consultancies looking to offer AI chat as a service. The platform supports training chatbots on custom data, embedding them on client websites, and managing multiple client deployments from a single dashboard. Each chatbot can be customised with client-specific branding, knowledge bases, and conversation flows. For agencies managing dozens of client websites, this centralised approach is far more efficient than maintaining individual chatbot setups. Where Stammer.ai fits into broader AI strategy is as an entry point for agencies wanting to add conversational AI to their service offerings without the development overhead. It handles the model hosting, conversation logic, and widget deployment, leaving the agency to focus on configuration and client management. Osher Digital’s AI agency services work with organisations that need to move beyond template-based chatbots into more sophisticated AI agent development — but Stammer.ai can be a solid starting point for simpler use cases. If you are an agency exploring how to offer AI chatbots to your clients, or a business wanting a branded conversational tool on your website, Stammer.ai provides a quick path to deployment. For more complex requirements involving multi-step workflows, API integrations, or custom AI logic, our custom AI development team can build solutions tailored to your specific needs.
    Stammer.ai consultants
  • Descript

    Descript

    Descript is an all-in-one audio and video editing platform that treats media like a document. Instead of working with traditional timelines and waveforms, you edit video and audio by editing the transcript — delete a sentence from the text, and it disappears from the media file. This approach makes professional-quality content editing accessible to people who have never touched video editing software before. For marketing teams, consultancies, and content creators, the bottleneck is rarely ideas — it is production. Recording a podcast episode takes 45 minutes, but editing it traditionally can take three times that. Descript collapses this workflow by combining transcription, editing, screen recording, and publishing into a single tool. Businesses that produce regular content as part of their sales or marketing strategy can see real time savings here. Descript also includes AI-powered features like filler word removal, eye contact correction, and Studio Sound (which cleans up poor audio quality). For organisations producing training videos, client presentations, or thought leadership content, these features eliminate the need for professional post-production on routine content. When paired with business automation workflows, finished content can be automatically distributed to hosting platforms, social media, and internal libraries. If your organisation produces audio or video content and finds the editing process to be a persistent bottleneck, Descript is worth evaluating. Our system integration team can help connect it to your content distribution pipeline so that publishing is as effortless as the editing.
    Descript consultants
  • HeyGen

    HeyGen

    HeyGen is an AI video generation platform that creates professional-looking videos from text scripts using realistic AI avatars. Instead of booking studios, hiring presenters, and spending days on post-production, businesses can produce training videos, marketing content, and personalised outreach clips in minutes from a browser. The traditional video production process is expensive and slow. A single corporate training video can take weeks from script to final cut, and updating it when information changes means starting over. HeyGen changes this equation entirely. You write a script, choose an avatar (or create a custom one), select a voice, and the platform generates a polished video. For organisations with a sales automation strategy, HeyGen enables personalised video prospecting at a scale impossible with traditional recording. HeyGen supports multiple languages and accents, useful for Australian businesses with international clients. The platform also offers API access, meaning video generation can be built into automated workflows — imagine a system that creates onboarding videos for new clients or personalised walkthrough clips triggered from your CRM. Our business automation team helps organisations build these AI-powered content pipelines. If video is part of your communication strategy but production costs keep holding you back, HeyGen removes those barriers. Combined with AI consulting guidance on where AI-generated video fits your workflow, it can become a practical tool rather than a novelty.
    HeyGen consultants
  • Copy.ai

    Copy.ai

    Copy.ai is an AI-powered writing platform designed to help marketing and sales teams produce content at scale. From blog post drafts and social media captions to product descriptions and email sequences, Copy.ai uses large language models to generate written content based on your inputs — brand voice, target audience, and key messages. The content production bottleneck is familiar to most marketing teams: there is always more content needed than hours in the day. Copy.ai addresses this by handling first drafts, brainstorming variations, and generating copy frameworks that human writers can then refine and polish. It does not replace writers — it removes the blank page problem and accelerates the process from concept to publishable content. Businesses looking to scale their content operations often pair tools like Copy.ai with broader business automation strategies. Beyond basic content generation, Copy.ai offers workflow features that chain multiple AI actions together. You can build sequences that research a topic, draft content, adapt it for different channels, and output platform-ready copy — all from a single brief. For sales teams, the platform can generate personalised outreach sequences based on prospect data, which integrates naturally with a wider sales automation setup. If your team is spending too much time on repetitive writing tasks — adapting content for different formats, writing variations for A/B testing, or drafting routine communications — Copy.ai can reclaim those hours. Our AI consulting team can help you identify which content workflows benefit most from AI assistance and which still need a fully human touch.
    Copy.ai consultants
  • Supernormal

    Supernormal

    Supernormal is an AI meeting assistant that automatically records, transcribes, and summarises meetings so participants can focus on the conversation rather than taking notes. It integrates with Google Meet, Zoom, and Microsoft Teams, joining calls automatically and producing structured summaries within minutes of a meeting ending. The hidden cost of meetings is not just the time spent in them — it is the time spent afterwards writing up notes, distributing action items, and chasing follow-ups. Supernormal eliminates this overhead by generating accurate notes with key decisions, action items, and discussion points extracted automatically. For teams running client calls and project standups throughout the day, this recovery of post-meeting time adds up fast. Our business automation services help organisations eliminate exactly these kinds of time sinks. Beyond simple transcription, Supernormal’s AI separates small talk from substantive discussion, identifies who committed to what, and formats the output in a way that is immediately useful. Summaries can be pushed to project management tools, CRMs, or shared drives — creating a searchable archive of every conversation. Combined with system integrations, this data becomes part of your organisational knowledge base rather than disappearing into forgotten notebooks. If your team loses hours each week to meeting notes and follow-up coordination, Supernormal offers a practical fix. Pair it with an AI agent that processes meeting outcomes and you can automate the entire chain from conversation to action.
    Supernormal consultants
  • Personal AI

    Personal AI

    Personal AI is a platform that lets individuals and businesses create AI models trained on their own knowledge, communications, and expertise. Unlike generic AI assistants that draw from broad internet data, a Personal AI is built from your specific messages, documents, and interactions — making it a digital representation of how you think and communicate. The practical application for businesses is significant. Senior staff hold vast amounts of institutional knowledge that is difficult to transfer or scale. Personal AI captures this in a model that can answer questions, draft responses, and provide guidance in the style of the person it was trained on. For organisations exploring how AI can preserve and distribute expertise, our AI consulting services can help assess where this tool fits. Personal AI also acts as a communication copilot that drafts responses based on your patterns. It learns from your emails, messages, and documents over time, improving as it absorbs more content. When connected to business automation workflows, it can handle routine enquiries and triage incoming messages — all while maintaining a tone that sounds like you rather than a generic chatbot. If your organisation has knowledge bottlenecks — where specific people are constantly fielded the same questions — Personal AI offers an approach to distributing expertise. Combined with custom AI development, it can become part of a knowledge management strategy that scales your team without scaling headcount.
    Personal AI consultants
  • TrackVia

    TrackVia

    TrackVia is a low-code application platform that lets teams build custom workflow apps without heavy software development. For organisations drowning in spreadsheets and disconnected databases, TrackVia offers a structured way to centralise operations — from field data collection to approval chains — inside a single, configurable system. It sits in that middle ground between off-the-shelf SaaS tools that never quite fit and full custom builds that blow budgets. Where TrackVia gets interesting is its mobile-first approach. Field teams can capture data, upload photos, and trigger workflows from job sites, warehouses, or client locations. That data flows straight into dashboards and reports without anyone re-keying numbers into a spreadsheet back at the office. For industries like construction, logistics, and property services, this removes a massive bottleneck. The platform handles role-based access, automated notifications, and conditional logic within workflows. When paired with integration platforms like n8n, TrackVia can feed data into CRMs, ERPs, or reporting tools automatically. Osher Digital’s system integration services regularly connect platforms like TrackVia into broader tech stacks so nothing operates in isolation. If your team is still managing critical processes through email threads and shared drives, TrackVia is worth evaluating. Our business automation consultants can assess whether a low-code platform fits your workflow requirements, or whether a more tailored solution through custom AI development would deliver better long-term results.
    TrackVia consultants
  • awork

    awork

    awork is a project management and team coordination platform built for agencies, consultancies, and professional service firms that juggle multiple client projects at once. Rather than forcing teams into rigid workflows, awork gives project leads the flexibility to plan tasks, track time, and manage workloads across an entire team — all without the overhead of enterprise tools that take months to configure. One of the biggest challenges for growing teams is resource allocation. When project managers lack visibility into who is available and who is overloaded, deadlines slip and quality drops. awork tackles this head-on with visual workload planning, giving managers a real-time view of team capacity so they can redistribute tasks before bottlenecks form. Where awork really shines is in its ability to connect with other tools through integrations and automation. Businesses that pair awork with workflow automation platforms like n8n can push project data into CRMs, trigger notifications in Slack, or sync timesheets with invoicing software — all without manual effort. For organisations looking to reduce repetitive admin work, our business automation services can help design these kinds of connected workflows. If your team is spending more time updating spreadsheets than doing actual project work, awork offers a practical alternative. Combined with the right integrations and a clear systems integration strategy, it can become the central hub that ties your operational tools together.
    awork consultants
  • CalendarHero

    CalendarHero

    CalendarHero is an intelligent scheduling tool that eliminates the back-and-forth of booking meetings. Instead of exchanging emails to find a mutually available time, CalendarHero lets contacts self-book through a shared scheduling link — with smart features like automatic time zone detection, buffer times between meetings, and routing rules that direct bookings to the right team member. For sales teams and client-facing professionals, scheduling friction directly impacts revenue. Every email exchange about availability is a chance for a prospect to lose interest. CalendarHero addresses this by embedding scheduling into your existing workflow — whether that means adding a booking link to your email signature, your website, or your CRM. Our sales automation services often include scheduling optimisation as a core component of pipeline acceleration. What sets CalendarHero apart from simpler scheduling tools like Calendly is its built-in intelligence around meeting preparation. It can pull in attendee information from public sources, suggest optimal meeting times based on your past patterns, and automatically create video conferencing links. When connected to a business automation platform, these bookings can trigger downstream workflows — updating CRMs, sending prep materials, or notifying team members. If your team spends too much time coordinating calendars rather than having actual conversations, CalendarHero is worth evaluating. Combined with system integrations that connect scheduling to your broader tech stack, it can remove a surprising amount of administrative overhead from your week.
    CalendarHero consultants
  • Airbrake

    Airbrake

    Airbrake is an error monitoring and performance tracking platform used by development teams to catch, diagnose, and resolve application errors before they affect end users. Rather than sifting through log files after a customer complaint, Airbrake surfaces errors in real time — grouping duplicates, tracking frequency, and showing the exact code path that triggered each issue. For businesses running production software, undetected errors cost money. A broken checkout flow, a failed API call, or a crashing mobile screen can go unnoticed for hours without proper monitoring. Airbrake acts as an early warning system, sending alerts the moment something breaks and giving developers the stack trace, environment data, and deployment context they need to fix it fast. Our custom development team builds monitoring into every application we deliver. Beyond error tracking, Airbrake includes application performance monitoring (APM) that highlights slow queries, memory leaks, and throughput bottlenecks. This dual focus — catching what is broken and what is slow — gives engineering teams a more complete picture of application health. When paired with system integrations, Airbrake alerts can automatically create tickets in Jira, post to Slack channels, or trigger incident response workflows. If your development team is reactive rather than proactive about application issues, Airbrake provides the visibility layer that changes that dynamic. Combined with a solid AI agent development approach, you can even build automated triage systems that classify and route errors based on severity and component.
    Airbrake consultants
  • Chatbase

    Chatbase

    Chatbase is a platform for building and deploying AI chatbots trained on your own data. Rather than relying on generic chatbot templates with scripted responses, Chatbase lets you upload documents, connect knowledge bases, or point to your website — and it creates a conversational AI agent that can answer questions accurately based on that specific information. The business case for custom chatbots is compelling. Support teams spend a significant portion of their time answering the same questions repeatedly, and customers increasingly expect instant responses at any hour. Chatbase fills this gap by handling routine enquiries — product questions, pricing details, how-to guidance — while escalating complex issues to human agents. Our AI agent development team builds these kinds of intelligent assistants for businesses across multiple industries. What makes Chatbase particularly accessible is its no-code setup. You do not need a developer to get started — uploading a PDF, pasting a website URL, or connecting a document library is enough to create a functional chatbot. For organisations that want to go further, Chatbase supports API integration and can be connected to CRMs, helpdesks, and internal tools through automation platforms like n8n. Our AI consulting services can help you scope the right approach for your use case. If you are exploring AI-powered customer interactions but do not want to build from scratch, Chatbase offers a practical middle ground. It is particularly well suited for businesses with substantial documentation or knowledge bases that could be made conversational with the right custom AI development approach.
    Chatbase consultants
  • Google AI Studio (Gemini)

    Google AI Studio (Gemini)

    Google AI Studio (formerly known as MakerSuite) is Google’s web-based interface for experimenting with, prototyping, and building applications on top of its Gemini family of large language models. It gives developers and non-technical users a way to test prompts, fine-tune model behaviour, and generate API keys — all without needing to set up infrastructure or write boilerplate code. For businesses exploring what AI can do for them, Google AI Studio serves as an accessible starting point. You can paste in a business document and ask Gemini to summarise it, classify customer feedback, extract structured data from unstructured text, or generate content drafts — all within the browser. This makes it a useful prototyping tool before committing to a full custom AI development project. The real power of Google AI Studio comes when you move beyond experimentation and into production. The platform generates ready-to-use API code that developers can drop into applications, and the Gemini models support multimodal inputs — meaning they can process text, images, audio, and video. Our AI agent development team frequently uses Gemini models as the reasoning engine behind intelligent automation workflows. Whether you are building an internal tool that classifies documents, a customer-facing chatbot, or an automation that processes incoming data, Google AI Studio gives you a sandbox to validate the concept first. For organisations ready to move from prototype to production, our AI consulting services can help architect a solution that scales reliably.
    Google AI Studio (Gemini) consultants
  • Marketing Master IO

    Marketing Master IO

    Marketing Master IO is an all-in-one marketing automation platform that combines email marketing, SMS campaigns, landing pages, sales funnels, and customer journey mapping in a single tool. It is designed for businesses that want to manage multiple marketing channels from one dashboard without juggling separate subscriptions for each function. While Marketing Master IO covers a broad range of marketing activities, the challenge arises when it needs to work alongside your other business systems. Customer data in your CRM may not match what Marketing Master IO knows. E-commerce transactions might not trigger the right follow-up campaigns. Lead scores calculated inside the platform do not reach your sales team unless someone exports and shares them manually. At Osher, our system integrations team connects Marketing Master IO with your CRM, e-commerce platform, analytics tools, and other systems so that customer data stays synchronised across every touchpoint. Our sales automation specialists build workflows that pass qualified leads from Marketing Master IO directly to your sales team with full context — no CSV exports or manual handoffs required. If your marketing platform is generating leads but the handoff to sales or fulfilment feels clunky, our business automation team can connect the dots and make sure every customer interaction triggers the right next step across your entire tech stack.
    Marketing Master IO consultants
  • Workboard

    Workboard

    Workboard is an enterprise strategy execution platform that helps organisations align goals, track objectives and key results (OKRs), and coordinate work across teams. It gives leadership visibility into progress against strategic priorities and helps managers connect daily work to broader company goals. For businesses running OKR programmes or trying to improve strategic alignment, Workboard is a powerful tool — but its value multiplies when it is connected to the systems where work actually gets done. The disconnect between strategy platforms and execution tools is a common frustration. OKRs live in Workboard, but task completion happens in Jira, Asana, or Monday.com. Revenue targets are tracked in Workboard, but the underlying data sits in your CRM. Progress updates require someone to manually pull numbers from one system and enter them into another, which means dashboards are always slightly out of date. Our system integrations team at Osher connects Workboard with your project management tools, CRM, financial systems, and data warehouses so that OKR progress updates automatically based on real work being completed. Our automated data processing specialists build the data pipelines that keep Workboard metrics accurate without manual reporting effort. If your team is spending more time updating Workboard than acting on the insights it provides, our business automation specialists can automate the data flow and give you strategy dashboards that reflect reality in real time.
    Workboard consultants
  • SnatchBot

    SnatchBot

    SnatchBot is a chatbot building platform that allows businesses to create conversational AI agents for customer support, lead qualification, appointment booking, and internal helpdesk functions. It supports deployment across web chat, Facebook Messenger, WhatsApp, SMS, and other channels — giving organisations a way to handle high-volume conversations without scaling their support team linearly. A chatbot that only lives on your website and cannot access your business data is limited in what it can actually accomplish. It can answer FAQs, but it cannot check order statuses. It can collect lead details, but it cannot create CRM records. It can offer to book a meeting, but it cannot access your team’s real calendar availability. The chatbot becomes a dead end instead of a productive part of your workflow. At Osher, our AI agent development team builds the integrations that connect SnatchBot with your CRM, helpdesk, scheduling tools, order management system, and knowledge bases. This turns a basic chatbot into a functional agent that can pull real data, take real actions, and hand conversations to human agents with full context when needed. Our custom AI development specialists can also enhance SnatchBot’s conversational intelligence with custom NLP models tailored to your industry terminology. If you are using SnatchBot or considering it for customer-facing automation, our AI consultants can help you design a chatbot architecture that actually resolves enquiries rather than just deflecting them.
    SnatchBot consultants
  • DigiCert

    DigiCert

    DigiCert is a leading certificate authority and digital trust platform that provides SSL/TLS certificates, code signing, document signing, and PKI management for organisations that need to secure their web properties, software releases, and digital communications. Managing certificates manually across a growing infrastructure is a recipe for outages — expired certificates cause downtime, broken trust chains create security warnings, and manual renewal processes do not scale. Certificate management becomes a serious operational risk as organisations grow. A single expired SSL certificate on a production server can take down a customer-facing application. A missed code signing renewal can block a software release. When your team is tracking certificate expiry dates in spreadsheets and relying on calendar reminders, you are one missed notification away from an incident. Our automated data processing team at Osher builds integrations that connect DigiCert’s certificate lifecycle management with your monitoring systems, deployment pipelines, and alerting tools. We automate certificate issuance, renewal, and deployment so that certificates are always current and correctly installed without manual intervention. Our system integrations specialists connect DigiCert with your infrastructure management tools to maintain complete visibility across your certificate inventory. If certificate management is consuming your IT team’s time or creating risk through manual tracking, our business automation team can build the automated workflows that keep your digital trust infrastructure running reliably.
    DigiCert consultants
  • Confluent

    Confluent

    Confluent is a data streaming platform built on Apache Kafka that enables real-time data flow between systems, applications, and databases. For businesses dealing with high data volumes that need to move between systems instantly — transactions, sensor readings, logs, customer interactions — Confluent makes data available the moment it is created rather than hours later in batch processes. The core problem Confluent solves is data latency. Traditional batch ETL waits then moves data in bulk, meaning downstream systems work with stale information. With Confluent, data streams continuously. Inventory updates across warehouses in real time, customer events trigger instant responses, and dashboards reflect what is happening now. Our automated data processing team works with real-time architectures for clients who cannot afford batch delays. Confluent adds enterprise features on top of open-source Kafka — managed infrastructure, schema registry, connectors for popular databases, and governance tools. Paired with n8n, it enables event-driven architectures where business processes react to data changes instantly. If your organisation is ready to move from batch processing to real-time streaming, our system integrations specialists can design the architecture. Talk to our AI consultants about building real-time data infrastructure that keeps your systems synchronised.
    Confluent consultants