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HR & Recruitment

Articles, blogs, guides and how-tos about business process automation.

  • Empsing

    Empsing

    Empsing is an AI-powered speech analytics platform that transcribes, analyses, and extracts insights from audio conversations. It is designed for businesses that deal with high volumes of calls — sales teams, customer support centres, and compliance-heavy industries — where understanding what happens in conversations at scale is critical but listening to every recording manually is not feasible. The platform goes beyond basic transcription. Empsing identifies sentiment, detects keywords and topics, and flags conversations that match specific criteria. For sales teams, this means spotting which talk tracks correlate with closed deals. For compliance teams, it means catching policy breaches or missing disclosures without reviewing every call manually. The ability to search across thousands of conversations using natural-language queries turns audio archives from dead weight into an actionable data source. Audio data is one of the most underutilised assets in most organisations. Osher Digital’s AI consulting team works with businesses to identify where speech analytics can deliver real value — not as a novelty, but as part of a structured approach to understanding customer interactions. Our automated data processing services can connect Empsing’s outputs into your CRM or reporting dashboards, so insights reach the people who can act on them. If your organisation records calls and has never systematically analysed what is said in them, a tool like Empsing opens up possibilities. Paired with Osher Digital’s sales automation services, conversation insights can feed directly into coaching, pipeline management, and performance tracking workflows.
    Empsing consultants
  • Breezy HR

    Breezy HR

    Breezy HR is a modern applicant tracking system (ATS) and recruiting platform that helps businesses manage their entire hiring process — from posting job ads to extending offers. The problem it tackles is the disorganised mess that recruiting becomes when teams rely on email threads, spreadsheets, and memory to track candidates across multiple open roles. Breezy centralises everything into a visual pipeline where hiring managers and recruiters can collaborate. The platform handles job distribution to multiple boards simultaneously, customisable application forms, candidate scoring, interview scheduling, and offer management. Its drag-and-drop pipeline view makes it easy to see where every candidate stands at a glance. For businesses running sales automation on the revenue side, Breezy brings the same structured pipeline thinking to talent acquisition. Breezy becomes more powerful when connected to the rest of your HR and operations stack. Through system integrations, new hires can automatically trigger onboarding workflows — creating accounts in your project management tools, sending welcome emails, provisioning equipment, or updating payroll systems. Osher builds these post-hire automation pipelines using n8n so that the handoff from recruiting to onboarding happens without manual chasing. For growing businesses that have outgrown manual recruiting but do not need (or want to pay for) enterprise-tier systems like Workday or Greenhouse, Breezy HR provides the right level of structure. Paired with business automation, it turns hiring from an ad-hoc process into a repeatable system that scales with your team.
    Breezy HR consultants
  • Envoy

    Envoy

    Envoy is a workplace management platform that handles visitor registration, desk booking, room scheduling, and deliveries for offices that need to manage physical spaces efficiently. For organisations with hybrid work or multiple locations, Envoy replaces fragmented systems and manual sign-in sheets that make workplace coordination a mess. The core problem is visibility over who is in the office, when desks and rooms are available, and how visitors are managed. Without a centralised system, office managers deal with overbooked meeting rooms, empty desks that appear occupied, visitors arriving without hosts being notified, and no reliable headcount for capacity planning. Envoy addresses each of these with purpose-built modules. Visitor management handles pre-registration, ID verification, NDA signing, host notifications, and badge printing. Desk and room booking lets employees reserve workspaces from a mobile app. The deliveries module tracks packages and notifies recipients automatically. Osher Digital helps Australian organisations integrate Envoy into broader business automation workflows. Our system integrations team connects Envoy to HR systems for directory syncing, security platforms for access control, and communication tools so notifications reach the right people. Our AI consulting team can also advise on using workplace data to optimise space allocation.
    Envoy consultants

  • TalentLMS

    TalentLMS is a cloud-based learning management system built for organisations that need to train employees, customers, or partners without the complexity of enterprise LMS platforms. It provides a straightforward way to create courses, deliver training content, track learner progress, and issue certifications — all through a browser-based interface that does not require IT involvement to manage. The operational challenge TalentLMS addresses is training at scale. When onboarding new hires, rolling out compliance training, or upskilling existing teams, relying on in-person sessions or ad-hoc document sharing creates inconsistency and makes it impossible to verify who has actually completed what. TalentLMS centralises all training content and provides clear reporting on completion, scores, and certification status. TalentLMS supports multiple content formats including video, SCORM packages, presentations, and interactive assessments. Its branching and prerequisite features let you build structured learning paths where employees progress through modules in a defined sequence, ensuring foundational knowledge is covered before advanced topics. Osher Digital helps Australian organisations integrate TalentLMS into their broader business systems through system integrations. Our business automation team can connect TalentLMS to your HR platform so new hires are automatically enrolled in onboarding courses, training completions sync to employee records, and compliance deadlines trigger reminder workflows. For organisations exploring AI-assisted training content, our AI consulting team can advise on approaches that keep content current and relevant.
    TalentLMS consultants

  • TurboHire

    TurboHire is a recruitment automation platform that uses AI to help hiring teams screen, shortlist, and evaluate candidates faster and with less bias than traditional manual processes. For organisations dealing with high application volumes, TurboHire cuts through the noise by scoring and ranking candidates against job requirements automatically, so recruiters spend their time talking to qualified people rather than reading through hundreds of unsuitable resumes. The platform covers the full recruitment pipeline — from job posting and candidate sourcing through to interview scheduling and offer management. Its AI scoring engine analyses resumes against structured criteria, which reduces the subjective inconsistencies that creep in when different recruiters evaluate the same pool of applicants differently. Where TurboHire delivers the most value is in reducing time-to-hire without sacrificing candidate quality. By automating the screening and scheduling steps that typically consume the most recruiter hours, hiring teams can fill roles faster and provide a better experience to candidates who are not left waiting weeks for a response. Osher Digital works with Australian businesses to integrate TurboHire into broader business automation workflows. Our AI agent development team can build custom screening agents that work alongside TurboHire, while our system integrations specialists ensure candidate data flows seamlessly between your ATS, HR system, and onboarding platforms.
    TurboHire consultants
  • SurveySparrow

    SurveySparrow

    SurveySparrow is a survey and feedback platform that emphasises conversational, chat-style survey experiences over traditional form-based questionnaires. It covers the full feedback lifecycle — creating surveys, distributing them across channels, collecting responses, and analysing results — with a focus on higher completion rates through a more engaging respondent experience. For Australian businesses running customer satisfaction surveys, employee engagement programs, NPS tracking, or market research, SurveySparrow offers a meaningful UX advantage. The conversational format feels less like filling out a form and more like answering questions in a chat, which consistently drives higher response rates. When you are paying to acquire survey respondents or relying on feedback for business decisions, completion rates matter. SurveySparrow includes recurring survey scheduling, multi-channel distribution (email, web, SMS, QR codes), and a reporting dashboard with sentiment analysis. For teams managing ongoing feedback programs — quarterly employee surveys, post-service customer feedback, event evaluations — the scheduling and automation features reduce the manual overhead of running each survey cycle. Connected to your broader business automation stack through webhooks and API integrations, SurveySparrow responses can trigger real-time actions: a low NPS score alerts your customer success team, a negative employee feedback response routes to HR, or a product feature request gets logged in your development backlog. That closed loop between feedback and action is where survey tools stop being data collection exercises and start driving operational improvement. Our consulting team helps wire these connections so feedback actually goes somewhere useful.
    SurveySparrow consultants
  • Dock Certs

    Dock Certs

    Dock Certs is a verifiable credentials platform that lets organisations issue, manage, and verify digital certificates and credentials using blockchain-anchored technology. Instead of paper certificates or easily faked PDFs, Dock Certs produces tamper-proof digital credentials that anyone can verify instantly — no phone calls to the issuing organisation required. For Australian businesses in education, training, HR, and professional services, Dock Certs addresses a real administrative headache: credential verification. RTOs issuing completion certificates, employers verifying qualifications, professional bodies managing accreditations — all of these involve manual processes that are slow, error-prone, and expensive to maintain. Dock Certs digitises that entire chain. The platform uses W3C Verifiable Credentials standards and decentralised identifiers (DIDs), which means credentials issued through Dock Certs are interoperable and future-proof. Recipients hold their credentials in a digital wallet and can share them with anyone who needs to verify — employers, regulators, clients — with a single link or QR code. The verifier gets instant cryptographic proof that the credential is legitimate and hasn’t been altered. Connected to your existing systems through API integrations, Dock Certs can automate credential issuance when a course is completed in your LMS, a compliance requirement is met, or an employee finishes onboarding. Paired with automated data processing, the entire issue-hold-verify cycle runs without manual paperwork, reducing admin costs and improving trust in the credentials you issue.
    Dock Certs consultants
  • Teamdeck

    Teamdeck

    Teamdeck is a resource management and time tracking platform designed for teams that need to plan capacity, schedule work, and track time across projects and people. It gives managers a clear visual overview of who is working on what, who is available, and where resource conflicts are emerging — the kind of visibility that spreadsheets and calendar-based planning simply cannot provide at scale. The problem Teamdeck addresses is common in growing professional services, creative agencies, and software teams: as headcount and project volume increase, resource planning becomes chaotic. Managers double-book people, miss availability gaps, and make staffing decisions based on incomplete information. Teamdeck provides a single source of truth for team capacity, combining scheduling, availability, leave tracking, and timesheets in one interface. Teamdeck becomes more powerful when connected to your HR, project management, and reporting systems. Integrating Teamdeck with your broader operational stack through system integrations means resource data flows into project forecasting, hiring decisions, and financial planning automatically. For organisations scaling their teams, combining Teamdeck with business automation workflows can automate resource request notifications, utilisation reporting, and capacity alerts — the kind of operational efficiency we helped achieve for a talent marketplace that needed to manage complex workforce allocation. If your team has outgrown spreadsheet-based resource planning and needs proper visibility into capacity and utilisation, Teamdeck is worth evaluating. Talk to our team about connecting resource management to your wider business systems.
    Teamdeck consultants
  • Accredible

    Accredible

    Accredible is a digital credentialing platform used by training providers, universities, and professional organisations to issue verifiable digital certificates and badges. It replaces paper certificates with blockchain-secured digital credentials that recipients can share on LinkedIn, embed in websites, and verify with a single click. For Australian training organisations, RTOs, and professional bodies, the shift to digital credentials isn’t just about going paperless — it’s about operational efficiency. Manually creating, sending, and tracking paper certificates is time-consuming and error-prone. Accredible automates credential issuance, but the real efficiency gains come when it’s connected to your learning management system, CRM, and other business tools through n8n workflow automation. Imagine this workflow: a student completes their final assessment in your LMS, n8n detects the completion event, verifies their eligibility against your business rules, and triggers Accredible to issue the certificate — all without anyone on your admin team lifting a finger. The credential is emailed to the recipient, their CRM record is updated, and your compliance records reflect the new certification. Our RPA team builds exactly these kinds of end-to-end automated processes for Australian organisations. Whether you’re issuing course completions, professional certifications, or continuing education credits, Accredible provides the credentialing infrastructure while system integration through n8n handles the automation that makes it scalable.
    Accredible consultants
  • Bitrix24

    Bitrix24

    Bitrix24 is an all-in-one business platform that bundles CRM, project management, team communication, HR tools, and document management into a single workspace. For businesses tired of juggling separate subscriptions for their CRM, chat tool, task manager, and file storage, Bitrix24 consolidates those functions. It is popular with small to mid-sized businesses that want a unified system without the price tag of enterprise platforms like Salesforce or HubSpot. The CRM module tracks leads, deals, and customer interactions with built-in pipeline management. The project management side handles tasks, Kanban boards, Gantt charts, and time tracking. Communication features include group chat, video calls, and a social intranet. On the HR side, it covers leave management, employee directories, and basic recruitment workflows. The trade-off is that individual modules are not as deep as best-of-breed alternatives. Where Bitrix24 benefits most from integration work is when businesses need data flowing between Bitrix24 and external systems — accounting software, marketing tools, or industry-specific applications. Our system integration team regularly connects Bitrix24 to other platforms via its REST API, enabling automated data sync that eliminates double-entry. At Osher, we have worked with businesses that outgrow Bitrix24s native automation. Connecting it to a workflow platform like n8n lets you build more sophisticated processes — like automated lead scoring, multi-step approvals, or triggered notifications that Bitrix24 alone cannot handle.
    Bitrix24 consultants

  • Okta

    Okta is a cloud identity platform that handles authentication, single sign-on (SSO), and user lifecycle management for organisations of all sizes. The n8n Okta node lets you automate user provisioning, deprovisioning, group management, and access control workflows — removing the manual identity administration that slows down IT teams and creates security gaps. Every organisation deals with the same identity management challenge: people join, change roles, and leave, and each of those events requires changes across multiple systems. A new starter needs an Okta account, group memberships, and application assignments. A role change might require new permissions and removal of old ones. A departure needs immediate access revocation across everything. Doing this manually is slow, inconsistent, and a compliance risk. The n8n Okta node automates these lifecycle events. You can build workflows that create users when your HR system flags a new hire, assign them to the right groups and applications based on their role, update permissions when they transfer teams, and deactivate their account the moment they leave. Combined with n8n nodes for Slack, Google Workspace, and your other SaaS tools, you get end-to-end identity automation. Osher Digital helps Australian businesses automate identity management and system integrations using n8n. If your IT team spends too much time on manual user administration or you need tighter compliance controls around access management, our process automation team can build the workflows you need.
    Okta consultants
  • LoneScale Trigger

    LoneScale Trigger

    LoneScale Trigger is an n8n node that fires workflows automatically when specific events occur in LoneScale — a sales intelligence platform that tracks job changes, hiring signals, and buying intent across target accounts. When a prospect changes roles, a company starts hiring for relevant positions, or a key contact joins a new organisation, the LoneScale Trigger kicks off your automation. For sales and recruitment teams, this is a practical way to act on signals that would otherwise get buried in dashboards. Instead of manually checking LoneScale each morning, the trigger pushes relevant events directly into your CRM, Slack channels, or outreach sequences. The result is faster response times and fewer missed opportunities. Our sales automation team at Osher Digital has integrated LoneScale Trigger into workflows for clients in recruitment and B2B sales. One common setup routes job-change alerts into HubSpot as new tasks, so sales reps get notified the moment a past customer lands at a new company. Combined with our AI agent development work, we can even draft personalised outreach based on the trigger data, ready for human review before sending.
    LoneScale Trigger consultants
  • Humantic AI

    Humantic AI

    Humantic AI uses behavioural science and machine learning to build personality profiles from publicly available data. Feed it a LinkedIn URL or an email address, and it returns a detailed assessment of how that person prefers to communicate, make decisions, and engage professionally. The n8n integration lets you automate this profiling at scale. Sales teams get the most immediate value from this. Before a call, your workflow can automatically pull a Humantic AI profile for the prospect, summarise their communication style, and deliver personalised talking points to the rep’s inbox or CRM record. No more going in cold — the rep knows whether to lead with data, build rapport first, or get straight to the point. Recruitment teams use it similarly. When a candidate applies, n8n can run their profile through Humantic AI, score cultural fit against your team’s profile, and flag potential mismatches before the first interview. We helped a talent marketplace client build AI-assisted candidate processing that included behavioural profiling as part of the screening pipeline. If your team is doing outreach, hiring, or relationship management at volume, adding personality intelligence to the workflow changes the quality of every interaction. Our AI consulting team can help you build Humantic AI into your sales or recruitment automation in a way that respects privacy and delivers actionable insights.
    Humantic AI consultants
  • Workable Trigger

    Workable Trigger

    Workable is a hiring platform used by HR teams and recruiters to manage job postings, applicant tracking, and candidate pipelines. The Workable Trigger node in n8n lets you react to events inside Workable in real time — new candidates, status changes, interview scheduling, and more — and automatically push that data into other systems. Recruitment teams often struggle with the amount of manual coordination that hiring requires. Every new application needs to be reviewed, interview feedback needs to be collected from multiple people, offer letters need to be sent, and onboarding tasks need to be created. When these steps are done manually, candidates slip through the cracks and hiring slows down. Osher uses the Workable Trigger node to build recruitment automations that connect Workable to your communication, project management, and HR tools. When a candidate moves to the interview stage, calendar invites go out automatically. When an offer is accepted, onboarding tasks are created in your project management tool. When a new application comes in, your hiring team gets a Slack notification with the candidate summary. These workflows keep your hiring process moving without constant manual coordination. If your recruitment process involves too many manual handoffs, our business automation services can help you streamline it. We have built similar automation for a talent marketplace that needed to process applications at scale.
    Workable Trigger consultants
  • BambooHR

    BambooHR

    BambooHR is a cloud-based human resources platform built for small and mid-sized businesses. It handles employee records, time-off tracking, onboarding, performance management, and reporting — replacing scattered spreadsheets and manual HR processes with a single system of record. HR teams, people operations managers, and business owners use BambooHR to keep employee data organised, run payroll integrations, and generate workforce reports. It is particularly popular with growing companies that have outgrown manual tracking but do not need an enterprise-grade HRIS. At Osher, we connect BambooHR to your existing tech stack using n8n workflows. That means employee onboarding can automatically trigger account provisioning in your IT systems, new hire data flows straight into payroll and benefits platforms, and time-off approvals sync with project management tools — without anyone copying data between tabs. Our system integration services ensure BambooHR talks to every other tool your team relies on. If your HR team is spending hours on data entry that should be automatic, we can help. Get in touch to discuss how BambooHR automation fits your business.
    BambooHR consultants
  • ERPNext

    ERPNext

    ERPNext is an open-source enterprise resource planning system that covers accounting, inventory, HR, manufacturing, CRM, and project management in a single platform. It is a full-featured alternative to SAP and Oracle ERP for small and mid-sized organisations that need integrated business management without the six-figure licensing costs. The core problem ERPNext solves is data fragmentation. When accounting lives in one system, inventory in another, and HR in a third, teams spend hours reconciling data and making decisions based on incomplete information. ERPNext brings these functions together so everything from purchase orders to employee leave balances lives in one place. At Osher, we connect ERPNext to the rest of your technology stack through our system integrations practice. Common projects include syncing ERPNext with e-commerce platforms so orders automatically update inventory and accounting, connecting ERPNext to payment gateways for automated reconciliation, and building reporting pipelines that pull ERPNext data into business intelligence dashboards. We also build custom automation within ERPNext itself: approval workflows for purchase orders, automated invoicing triggered by delivery confirmation, and alert systems that notify managers when stock levels or cash flow metrics cross defined thresholds.
    ERPNext consultants
  • LinkedIn

    LinkedIn

    LinkedIn is the dominant professional networking platform, used by businesses for recruiting, sales prospecting, brand building, and industry engagement. The n8n LinkedIn node allows you to automate posting content to LinkedIn company pages and personal profiles, making it possible to maintain a consistent publishing schedule without manually logging in to create each post. Marketing teams and business owners use this integration to keep their LinkedIn presence active. Instead of drafting and publishing posts one at a time, they create content in batches (or pull it from a CMS or content calendar) and let n8n handle the scheduling and publishing. This is particularly useful for companies running thought leadership campaigns, sharing blog posts, or promoting events across multiple LinkedIn pages. Osher helps organisations build AI agent development workflows that include LinkedIn as an output channel. We have built systems where AI-generated content summaries are reviewed by a human, approved through a Slack message, and then automatically published to LinkedIn with the right formatting and hashtags. Other setups pull new blog posts from WordPress via RSS and create LinkedIn posts with excerpts and links, keeping your social feed aligned with your content calendar. The n8n node supports creating text posts and sharing articles on both personal profiles and organisation pages. It uses LinkedIn’s OAuth 2.0 authentication and works within LinkedIn’s API rate limits and content policies. For lead generation and prospecting workflows that go beyond posting, the node can be combined with other tools for a complete pipeline.
    LinkedIn consultants

  • Reverse Contact

    Reverse Contact is an email lookup and enrichment service that takes an email address and returns information about the person behind it — their name, job title, company, social media profiles, and other publicly available data. It’s used by sales teams, recruiters, and marketers who need to turn a list of email addresses into actionable contact records. The typical scenario is lead enrichment. You’ve got a spreadsheet of email addresses from a webinar sign-up, a newsletter list, or inbound enquiries, but you don’t know much about the people. Reverse Contact fills in the gaps so your sales team can prioritise follow-ups based on job title, company size, or industry rather than contacting everyone blindly. Reverse Contact also does domain searches — give it a company domain and it returns associated email addresses — which is useful for account-based sales where you need to identify the right contacts at target companies. The tool has an API and bulk processing capabilities, which means it can be plugged into automated workflows. Using n8n, we connect Reverse Contact to CRMs like HubSpot or Pipedrive so that new leads are automatically enriched as they come in. A form submission on your website can trigger an instant lookup, and the enriched data lands in your CRM before your sales rep even sees the lead. If your sales process involves manual research on every inbound lead, our sales automation services can help you automate that step entirely.
    Reverse Contact consultants
  • Float

    Float

    Float is a resource management and capacity planning tool used by agencies, consultancies, and professional services teams to schedule people across projects. If your team plans work in spreadsheets or tries to manage availability by memory and Slack messages, Float replaces that with a visual schedule that shows who is working on what, who is available, and where you are over or under capacity. The core of Float is a drag-and-drop schedule where you assign people to projects by the hour or day. It shows planned versus actual utilisation, flags overallocations, and accounts for leave and public holidays. Project managers can see at a glance whether a project has enough people, and operations leads can spot bottlenecks weeks before they become a problem. Float integrates with project management tools like Asana, Jira, and Teamwork, and with calendar and HR systems. Through its API and n8n, you can automate resource updates: when a new project is created in your PM tool, n8n can allocate team members in Float based on skills and availability. For services businesses where utilisation rates directly affect profitability, Float gives you visibility that spreadsheets simply cannot match. Talk to our team about connecting Float to your project management stack.
    Float consultants
  • Clockify

    Clockify

    Clockify is a free time tracking app used by teams to log hours against projects, clients, and tasks. It solves a common problem for service-based businesses: knowing exactly where time goes, so you can bill accurately and spot productivity bottlenecks before they cost you money. Where Clockify gets interesting is when it stops being a standalone timer and starts feeding data into your wider business systems. Using n8n, we connect Clockify to invoicing tools, project management platforms, and reporting dashboards so time entries flow automatically into the places they’re needed. No more copying hours from one app to another at the end of the week. At Osher, we build these integrations for Australian businesses that are tired of manual time reconciliation. Whether you need Clockify time entries to trigger invoice creation in Xero, update project budgets in real time, or feed into custom reporting, our team handles the system integration work from scoping through to deployment.
    Clockify consultants