Gali
Gali is a platform for building AI-powered chatbots that are trained on your own business data. It targets companies that want to provide instant, accurate answers to customer questions without routing every enquiry through a human agent. By grounding the chatbot in your actual documentation, Gali reduces the risk of generic or incorrect responses that undermine customer trust.
Setting up a Gali chatbot involves uploading your knowledge base — FAQs, product docs, help articles, website content — and the platform creates an assistant that can field questions based on that material. The chatbot can be embedded on your website or connected to messaging channels, giving customers access to self-service support at any hour. For businesses considering AI agent development, Gali provides a low-barrier starting point to test how AI assistants perform with real users.
Gali also includes lead capture functionality, meaning your chatbot can qualify visitors, collect contact details, and pass warm leads to your sales team. This dual purpose — support and sales — makes it a practical addition for businesses looking to get more value from their website traffic without adding headcount.
To get the most out of a tool like Gali, it pays to think about how it fits into your broader operations. Working with AI consultants can help you identify the right use cases, and connecting the chatbot to your CRM or helpdesk through system integrations turns it from a standalone widget into a functional part of your workflow.