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AI & Automation

Articles, blogs, guides and how-tos about business process automation.

  • Pivotal Tracker

    Pivotal Tracker

    Pivotal Tracker is a project management platform built around agile workflows, giving software teams a shared backlog, velocity tracking, and story-based planning. For organisations juggling multiple development workstreams, it keeps priorities visible and iteration cycles predictable — but extracting data from Pivotal Tracker or connecting it with other business systems often requires manual effort that slows teams down. By integrating Pivotal Tracker with your existing tech stack, you can automatically sync stories with CRM records, push deployment updates to communication channels, or trigger workflows when story states change. This removes the copy-paste bottleneck and ensures your project data flows where it needs to go without someone babysitting the process. At Osher, our system integrations team connects Pivotal Tracker with the tools your business already relies on. Whether you need two-way syncing between Pivotal Tracker and your helpdesk or automated reporting pulled from story data, we build the connectors that keep everything in lockstep. Our business automation specialists design workflows that react to changes in real time, so your team spends less time on admin and more time shipping. If you are looking to get more value from Pivotal Tracker without adding manual processes, our AI consultants can map out an integration strategy tailored to your development workflow and business goals.
    Pivotal Tracker consultants
  • Enormail

    Enormail

    Enormail is an email marketing platform designed for businesses that need to manage subscriber lists, send targeted campaigns, and track engagement metrics. It handles the core email marketing functions well — list segmentation, template design, A/B testing, and delivery optimisation. But when Enormail operates as a standalone tool, your marketing data stays disconnected from the rest of your business systems. The real cost of disconnected email marketing is not just inefficiency — it is missed revenue. When your CRM does not talk to Enormail, new leads sit unsubscribed. When your e-commerce platform is not synced, purchase behaviour cannot inform email segmentation. When campaign engagement data does not flow back to sales, your reps are working blind. Our sales automation team at Osher connects Enormail with your CRM, e-commerce platform, and other business tools so that subscriber data stays current, campaign triggers fire based on real customer behaviour, and engagement metrics flow to the people who need them. Our automated data processing specialists build the pipelines that keep your lists clean and your segmentation accurate without manual list management. If you want your email marketing to respond to what your customers actually do — rather than relying on batch-and-blast campaigns — our business automation team can design workflows that make Enormail a connected part of your revenue engine.
    Enormail consultants
  • Calendly

    Calendly

    Calendly has become the default scheduling tool for thousands of businesses — handling meeting bookings, availability management, and calendar coordination without the back-and-forth emails. It works well for its core purpose, but most organisations hit a wall when they need Calendly data to flow into other systems. A meeting gets booked, and then someone has to manually create a CRM record, send a prep email, or update a project tracker. Those manual steps between booking and action are where deals slow down and customer experiences suffer. A prospect books a demo but your sales rep does not get briefed until hours later. A client schedules a consultation but the project manager only finds out when someone forwards the calendar invite. These gaps are avoidable. Our sales automation team at Osher connects Calendly with your CRM, communication tools, and project management platforms so that every booking triggers the right follow-up actions instantly. From creating deal records and sending pre-meeting briefs to assigning tasks and updating pipeline stages, we build the workflows that eliminate the manual steps between scheduling and execution. Our system integrations specialists ensure Calendly talks to every tool your team relies on. If your team is still manually processing Calendly bookings, our business automation specialists can show you how to turn every scheduled meeting into an automated workflow that prepares your team before the call even starts.
    Calendly consultants
  • Fitbit

    Fitbit

    Fitbit provides wearable health and fitness tracking for millions of users, capturing activity data, sleep patterns, heart rate metrics, and exercise logs throughout the day. For organisations in health, wellness, corporate fitness, insurance, or employee wellbeing, Fitbit data represents a rich source of real-world health information — but getting that data out of the Fitbit ecosystem and into your business systems typically requires custom development. Health and wellness programmes suffer when participant data lives in a silo. Corporate wellbeing teams cannot track programme engagement without asking employees to screenshot their stats. Insurance providers cannot offer dynamic incentives tied to real activity data. Fitness businesses cannot personalise coaching without manually reviewing each client’s Fitbit dashboard. At Osher, our automated data processing team builds pipelines that pull Fitbit data into your platforms securely and reliably. Whether you need daily step counts flowing into a wellness programme dashboard, sleep data synced with a health coaching app, or activity metrics feeding an incentive calculation engine, we handle the technical plumbing. Our custom AI development team can also build intelligent layers on top of this data — identifying trends, flagging anomalies, or generating personalised recommendations. If your organisation works with health or fitness data, our AI consultants can help you design an integration strategy that turns raw Fitbit data into actionable insights while respecting user privacy and data handling requirements.
    Fitbit consultants
  • Datumbox

    Datumbox

    Datumbox is a machine learning API platform offering pre-built natural language processing capabilities. It provides sentiment analysis, topic classification, spam detection, language detection, keyword extraction, and readability scoring — all through a REST API. For businesses with large volumes of unstructured text, Datumbox extracts structured insights without building custom ML models. The applications are wide-ranging. Support teams can classify tickets by sentiment and topic, routing negative feedback to senior staff. Marketing teams can analyse social mentions to gauge brand sentiment. Content teams can score readability and extract keywords. Connected to n8n, these analyses run continuously. Our automated data processing team builds these text analysis pipelines for clients across industries. What makes Datumbox practical for mid-sized businesses is that it requires no ML expertise. You send text to an endpoint and receive a structured classification. The model complexity is abstracted away. For organisations needing text intelligence without a data science team, this is a sensible starting point. If your business needs to classify text at scale — feedback, support tickets, survey responses — our AI agent development team can integrate Datumbox into your workflows. Talk to our AI consultants about building an automated text analysis pipeline for your data.
    Datumbox consultants
  • SmartReach

    SmartReach

    SmartReach is a sales engagement platform for outbound email campaigns, prospect follow-ups, and multi-channel outreach sequences. It automates the repetitive parts of sales prospecting — sending personalised cold emails, scheduling follow-ups based on recipient behaviour, and tracking engagement. For sales teams spending hours managing outreach manually, SmartReach turns that effort into a system that runs on its own. The platform supports email sequencing, A/B testing, automated follow-ups triggered by opens and clicks, and team-level campaign management. Integrated with your CRM through n8n, SmartReach becomes part of a closed-loop pipeline where engagement data flows back to CRM records automatically. Our sales automation team builds these integrated outreach systems for clients who need connected sales tooling. Deliverability is a genuine concern with outbound email. SmartReach addresses this with email warm-up, send throttling, and spam score checking — features that protect your sender reputation when your business depends on cold outreach reaching inboxes. For businesses scaling outbound sales without scaling headcount, SmartReach with the right automation multiplies a small team’s output. Our business automation specialists connect SmartReach to CRMs, enrichment tools, and dashboards. Talk to our AI consultants about designing an outbound engine that runs efficiently.
    SmartReach consultants
  • Cisco Webex

    Cisco Webex

    Cisco Webex is a video conferencing and collaboration platform widely used in enterprise environments for meetings, webinars, messaging, and calling. Its API provides programmatic access to meeting management, participant handling, recording retrieval, and space administration — enabling automation of the administrative overhead in meeting-heavy organisations. For businesses relying on Webex for client calls, standups, training, or webinars, the manual work adds up — scheduling, invites, tracking attendance, distributing recordings, updating CRM records. Connected to n8n, Webex operations trigger and run automatically. Our business automation specialists build meeting lifecycle workflows handling everything from scheduling through post-meeting follow-up. The Webex API also enables meeting intelligence. Recordings can be transcribed, action items extracted, and summaries pushed to project tools or CRM records. For sales teams, every client call produces a structured record feeding the pipeline. Our AI agent development team builds intelligent meeting processing workflows combining Webex data with AI analysis. If your organisation spends too much time on meeting logistics or needs better data capture from calls, our system integrations team can connect Webex to your CRM and project tools. Talk to our AI consultants about automating your meeting workflow end to end.
    Cisco Webex consultants
  • Freshping

    Freshping

    Freshping is a website and server uptime monitoring service that checks whether your web properties are online and responding correctly. It sends HTTP, HTTPS, TCP, UDP, and ICMP checks at regular intervals and alerts your team immediately when downtime is detected. For businesses depending on their website for revenue or customer service, hearing about outages from customers rather than your monitoring system is an avoidable failure. Freshping runs checks from multiple global locations, detecting regional outages invisible from a single point. It tracks response times, uptime percentages, and incident history — data that matters for SLA reporting and vendor accountability. Connected to n8n, Freshping alerts trigger incident response workflows rather than just sending notification emails. Our business automation team builds automated incident response pipelines for clients needing structured responses to downtime. Beyond uptime checks, Freshping provides status pages shareable with clients or internal teams. This transparency reduces support enquiry volume during outages. For businesses managing multiple web properties, centralised monitoring keeps everything visible in one place. If your organisation needs uptime monitoring connected to automated alerting and incident management, our system integrations specialists can wire Freshping into your operations tools. Talk to our AI consultants about catching problems before your customers do.
    Freshping consultants
  • Oxylabs

    Oxylabs

    Oxylabs is a web scraping infrastructure provider that supplies proxy networks, scraping APIs, and pre-built data collection tools for businesses that need to extract information from websites at scale. The problems it addresses are the technical barriers that make large-scale web scraping unreliable — IP blocking, CAPTCHAs, geo-restrictions, and constantly changing website structures that break custom scrapers. The platform offers residential and datacenter proxy pools, a web scraper API that handles JavaScript rendering and anti-bot detection, and ready-made scrapers for common targets like ecommerce sites, search engines, and real estate listings. For businesses using automated data processing workflows, Oxylabs provides the raw data collection layer that feeds into downstream processing, analysis, and reporting pipelines. Where Oxylabs adds significant value is in competitive intelligence, pricing monitoring, and market research. Ecommerce companies tracking competitor pricing, real estate platforms aggregating listings, or research firms collecting public data all rely on this kind of infrastructure. Osher’s custom AI development team can build systems that combine Oxylabs data collection with AI-powered analysis to extract structured insights from raw scraped content. If your business depends on web data but your current scraping setup is fragile, rate-limited, or blocked frequently, Oxylabs provides the infrastructure backbone. Connected through system integrations using n8n, scraped data can flow directly into your databases, dashboards, or AI models without manual file handling or broken pipelines.
    Oxylabs consultants
  • GetScreenshot

    GetScreenshot

    GetScreenshot is a cloud-based API that captures full-page screenshots and thumbnails of any URL on demand. For businesses that need to monitor competitor websites, generate visual previews for client dashboards, or archive web content for compliance purposes, manual screenshotting is tedious and impossible to scale. GetScreenshot removes that bottleneck by turning any URL into a high-quality image through a single API call. When integrated with workflow automation platforms like n8n, GetScreenshot becomes part of a broader operational pipeline. You might use it to capture weekly snapshots of landing pages for A/B testing records, generate thumbnail previews for a content management system, or monitor visual changes on supplier websites. Our business automation team frequently builds these kinds of visual monitoring workflows for clients who need reliable, scheduled captures without manual effort. The API supports custom viewport sizes, full-page rendering, and multiple output formats. This flexibility matters when you are building integrations that feed into reporting tools or client-facing portals. If your team needs to combine screenshot capture with data processing or notifications, our system integrations specialists can connect GetScreenshot to your existing tech stack. Whether you are archiving regulatory content, building visual QA checks, or simply need automated proof-of-publish screenshots, GetScreenshot paired with the right automation layer saves hours of repetitive work each week. Talk to our AI consultants about where screenshot automation fits into your wider digital operations strategy.
    GetScreenshot consultants
  • MoonMail

    MoonMail

    MoonMail is an email marketing platform built on Amazon Web Services infrastructure. It handles email campaigns, SMS, and voice messaging through a unified API. For businesses that have outgrown basic email tools but do not want the complexity of enterprise marketing suites, MoonMail sits in a practical middle ground — scalable for high-volume sends, but straightforward enough to integrate into existing workflows. The real value of MoonMail shows up when it connects to your broader business systems. Rather than manually exporting contact lists to an email tool, you can wire MoonMail into your CRM or e-commerce platform so campaigns trigger automatically based on customer behaviour. Our business automation team builds these event-driven messaging pipelines regularly. MoonMail supports transactional emails — order confirmations, password resets, shipping notifications — alongside marketing campaigns. This dual capability means fewer tools to manage. If your organisation juggles multiple email providers, consolidating onto MoonMail through a solid integration reduces both cost and friction. For teams connecting MoonMail with platforms like n8n, our system integrations specialists can map out the architecture. Whether you need drip campaigns from form submissions or transactional emails from your app, our AI consultants can help build a messaging stack that scales.
    MoonMail consultants
  • SwagUp

    SwagUp

    SwagUp is a platform for creating, managing, and distributing branded merchandise and swag packs. It handles product customisation through warehousing to direct shipping, so businesses can send branded items to employees, clients, or event attendees without managing physical inventory. For companies running onboarding programs or customer appreciation initiatives, SwagUp removes the logistics headache. Where SwagUp becomes powerful is when it connects to your business systems through automation. Rather than manually placing swag orders each time a new employee starts or a deal closes, you can trigger shipments automatically from your HR platform or CRM. Our business automation team has seen growing demand for this kind of physical-digital workflow — connecting tools like SwagUp to n8n so merchandise flows out as naturally as a welcome email. The platform provides inventory tracking, address management, and shipment updates through its API. This data can feed back into dashboards and reporting. If you need visibility over swag spend across departments, our system integrations specialists can wire SwagUp into your reporting stack. For businesses automating branded merchandise end-to-end — from trigger event to doorstep delivery — our AI consultants can design a workflow connecting SwagUp with your CRM, HR system, and communication tools in a single pipeline.
    SwagUp consultants
  • Microsoft Teams Admin

    Microsoft Teams Admin

    Microsoft Teams Admin provides programmatic access to manage Teams environments — creating and archiving teams, managing channels, controlling permissions, and configuring policies across an organisation. For IT departments handling dozens or hundreds of Teams workspaces, manual administration through the admin centre becomes a time sink that scales poorly. The overhead compounds as organisations grow. New project teams need provisioning, departing staff need removing, naming conventions need enforcing, and guest access requires monitoring. When connected to platforms like n8n, Teams Admin operations trigger automatically from your HR system or service desk. Our business automation specialists build these IT automation workflows to eliminate repetitive admin tasks. Beyond provisioning, Teams Admin API access enables governance at scale. You can enforce consistent team structures, archive inactive workspaces, generate compliance reports, and manage app permissions. For regulated industries, this programmatic control is essential for audit trails and data governance. If your IT team spends too many hours on routine Teams administration, our system integrations team can design automated workflows for provisioning, deprovisioning, and compliance monitoring. Talk to our AI consultants about building an automated Teams management pipeline connected to your HR and project systems.
    Microsoft Teams Admin consultants
  • Thrivecart

    Thrivecart

    Thrivecart is a checkout and cart platform designed for creators, course sellers, coaches, and digital product businesses. It handles payment processing, one-click upsells, bump offers, affiliate management, and subscription billing from a single dashboard. The problem it solves is straightforward — most payment processors handle transactions but do not give you the conversion-optimised checkout experience that digital product businesses need to maximise each sale. What sets Thrivecart apart from competitors like SamCart or Gumroad is its one-time pricing model and its built-in affiliate centre. For businesses running sales automation workflows, Thrivecart can trigger post-purchase actions — enrolling customers into courses, granting membership access, or pushing buyer data into email sequences automatically. The real efficiency gains come from connecting Thrivecart to your broader stack. Through system integrations, purchase events can trigger onboarding sequences in your email platform, create customer records in your CRM, update spreadsheets for accounting, or notify your team in Slack. Osher builds these post-purchase automation pipelines using n8n, ensuring every sale kicks off the right downstream actions without manual effort. If you sell digital products, online courses, or subscription services and you are still manually managing post-purchase workflows, Thrivecart paired with business automation gives you a checkout system that handles both the transaction and everything that should happen after it.
    Thrivecart consultants
  • Databox

    Databox

    Databox is a business analytics dashboard platform that pulls metrics from dozens of data sources into a single, real-time view. The problem it addresses is scattered reporting — marketing, sales, and operations teams often check numbers across Google Analytics, HubSpot, Stripe, social media platforms, and spreadsheets separately, making it difficult to get a unified picture of business performance without manual effort. The platform connects to over 100 data sources natively, including Google Analytics, Facebook Ads, Google Ads, HubSpot, Salesforce, Shopify, and many others. Once connected, you drag and drop metrics into custom dashboards, set performance goals, and configure automated reports that get delivered to email or Slack on a schedule. For sales automation workflows, Databox can surface pipeline metrics alongside marketing data so teams see the full funnel in one place. Where Databox becomes especially useful is when paired with automated data processing pipelines. If you have custom data sources — internal databases, proprietary tools, or niche SaaS platforms — Osher can build n8n workflows that push that data into Databox via its API, giving you a complete dashboard that includes every metric that matters, not just the ones with native integrations. For agencies and consultancies managing multiple clients, Databox also offers white-label reporting and client-facing dashboards. Combined with system integrations that automate data collection, it removes the hours typically spent building manual reports each week and keeps everyone working from the same numbers.
    Databox consultants
  • Breezy HR

    Breezy HR

    Breezy HR is a modern applicant tracking system (ATS) and recruiting platform that helps businesses manage their entire hiring process — from posting job ads to extending offers. The problem it tackles is the disorganised mess that recruiting becomes when teams rely on email threads, spreadsheets, and memory to track candidates across multiple open roles. Breezy centralises everything into a visual pipeline where hiring managers and recruiters can collaborate. The platform handles job distribution to multiple boards simultaneously, customisable application forms, candidate scoring, interview scheduling, and offer management. Its drag-and-drop pipeline view makes it easy to see where every candidate stands at a glance. For businesses running sales automation on the revenue side, Breezy brings the same structured pipeline thinking to talent acquisition. Breezy becomes more powerful when connected to the rest of your HR and operations stack. Through system integrations, new hires can automatically trigger onboarding workflows — creating accounts in your project management tools, sending welcome emails, provisioning equipment, or updating payroll systems. Osher builds these post-hire automation pipelines using n8n so that the handoff from recruiting to onboarding happens without manual chasing. For growing businesses that have outgrown manual recruiting but do not need (or want to pay for) enterprise-tier systems like Workday or Greenhouse, Breezy HR provides the right level of structure. Paired with business automation, it turns hiring from an ad-hoc process into a repeatable system that scales with your team.
    Breezy HR consultants
  • Lusha

    Lusha

    Lusha is a B2B contact and company data platform that helps sales and recruiting teams find accurate email addresses and phone numbers for their target prospects. The core problem it solves is the hours wasted hunting for contact details — reps manually searching LinkedIn, company websites, and data brokers to find the right person’s direct line or email. Lusha gives you that data instantly through a browser extension or API. The platform offers a Chrome extension that enriches LinkedIn profiles and company pages with verified contact details, plus a prospecting dashboard where you can search and filter contacts by job title, industry, company size, and location. For teams running sales automation workflows, Lusha provides the accurate contact data that makes outbound sequences actually reach the right people instead of bouncing or going to generic inboxes. Where Lusha fits into a broader automation strategy is in the data enrichment layer. When a new lead enters your CRM, an automated workflow can call the Lusha API to fill in missing contact fields — direct dial, verified email, company revenue, employee count — without a rep doing any manual research. Osher’s automated data processing team builds these enrichment pipelines regularly using n8n. For sales teams that depend on outbound prospecting, having accurate contact data is foundational. Lusha paired with AI agent development for lead scoring and prioritisation means your reps spend their time calling the right people with verified numbers, rather than guessing email formats or dialling outdated phone numbers.
    Lusha consultants
  • Platform.ly

    Platform.ly

    Platform.ly is a marketing automation and CRM platform designed for small to mid-sized businesses that want lead tracking, email marketing, CRM, and business intelligence in a single tool. Rather than stitching together separate tools for each function, Platform.ly gives marketing and sales teams a unified view from first website visit through to purchase and beyond. What makes Platform.ly particularly useful is its link tracking and attribution capabilities. The platform maps out which marketing channels, campaigns, and content pieces drive each lead and sale, giving you clear visibility into where your budget is producing results. For businesses running multiple campaigns across email, social, and paid channels, this attribution data can reshape how you allocate spend. Connecting Platform.ly to your wider business stack through system integrations means CRM data can flow into your accounting software, lead scores can trigger outreach sequences, and campaign performance can feed into centralised dashboards. Osher Digital’s sales automation services can design workflows that nurture leads based on behaviour — sending targeted content to prospects who visit specific pages or reach engagement thresholds. If your marketing team lacks visibility into which campaigns drive revenue, or if leads fall through the cracks between marketing and sales, Platform.ly addresses both. Our business automation team can configure it to match your sales process and build attribution models that connect marketing activity to outcomes.
    Platform.ly consultants
  • FullContact

    FullContact

    FullContact is an identity resolution and contact enrichment platform that takes partial contact information — an email address, phone number, or social profile — and returns a comprehensive profile including name, job title, company, location, and social media accounts. For businesses that capture leads with minimal form fields to keep conversion rates high, FullContact fills in the gaps so sales and marketing teams have a complete picture of who they are talking to. The platform works through API calls and batch processing, making it suitable for both real-time enrichment (appending data as a lead comes in) and retrospective enrichment of existing databases. FullContact maintains its own identity graph by aggregating data from public sources and partnerships, resolving multiple data points to a single unified profile. Integrating FullContact with your CRM and marketing tools through system integrations means lead enrichment happens automatically. When a new contact enters your system, FullContact can append job title, company size, industry, and social profiles without manual effort. Osher Digital’s sales automation services can build pipelines where enriched data triggers lead scoring, routing, and personalised outreach based on the contact’s profile. If your sales team wastes time researching prospects manually, or if your CRM is full of incomplete records that make segmentation impossible, FullContact solves both at scale. Our AI consulting team can design the integration architecture that keeps your contact database complete and current.
    FullContact consultants
  • Sales Simplify

    Sales Simplify

    Sales Simplify is a sales engagement platform built to reduce the manual effort that drags down pipeline velocity. Most sales teams lose hours each week toggling between CRMs, email tools, and spreadsheets — Sales Simplify pulls prospecting, outreach sequencing, and deal tracking into a single workspace. For teams already running sales automation workflows, it slots in as the front-end layer where reps actually manage their day-to-day activity. The platform covers lead capture, automated email sequences, meeting scheduling, and pipeline visualisation. What makes it practical is the drag-and-drop pipeline builder, which lets sales managers restructure deal stages without needing a developer. Reps get a unified inbox and activity timeline per contact, cutting down on context-switching between tools. Where Sales Simplify becomes more powerful is when it connects to your broader automation stack. Through system integrations, you can sync deal data with accounting software, push closed-won notifications to Slack, or trigger onboarding workflows automatically. Osher helps businesses wire these connections together using n8n so nothing falls through the cracks between sales and operations. If your sales process still relies on manual data entry and disconnected tools, Sales Simplify paired with business automation consulting gives you a clear path to shorter sales cycles and better pipeline visibility. It suits small-to-mid-sized teams that want CRM-like functionality without enterprise-level complexity.
    Sales Simplify consultants
  • Acquire

    Acquire

    Acquire is a customer engagement platform that brings live chat, video calling, co-browsing, and chatbot capabilities into a unified interface. For businesses where customer queries are complex and cannot be resolved by a simple FAQ page, Acquire gives support and sales teams the tools to guide customers through issues in real time — including the ability to see and interact with what the customer sees on their screen. The co-browsing feature is where Acquire differentiates itself from standard live chat tools. Support agents can view the customer’s browser session and highlight elements or navigate pages alongside them. This is particularly useful for SaaS companies, financial services, and e-commerce businesses where customers get stuck in multi-step processes like account setup, checkout, or form completion. Connecting Acquire with your CRM and support systems through system integrations ensures that every interaction is logged and accessible to the wider team. Osher Digital’s sales automation services can route high-value chat conversations to the right team members based on account data, page visited, or chatbot qualification — so your best leads get human attention quickly. If your support team spends significant time asking customers to describe what they see on screen, or if high-value prospects are abandoning complex sign-up flows, Acquire addresses both problems directly. Our AI agent development team can help configure Acquire’s chatbot layer to handle routine queries while escalating nuanced conversations to human agents.
    Acquire consultants
  • Kaggle

    Kaggle

    Kaggle is a data science and machine learning platform owned by Google that hosts datasets, competitions, and collaborative notebooks. For organisations exploring AI and machine learning, Kaggle provides access to thousands of public datasets and a community of data scientists who share working code, tutorials, and pre-trained models. It serves as both a learning environment and a prototyping playground. The competition format is what originally put Kaggle on the map. Companies post real-world data problems with prize pools, and data scientists compete to build the most accurate models. The result is a library of battle-tested approaches to problems like fraud detection, demand forecasting, image classification, and natural language processing that anyone can study and adapt. For businesses, Kaggle is most useful during the exploration phase of an AI project. Before committing to a full build, your team can use Kaggle notebooks to test whether a particular dataset or modelling approach is viable. Osher Digital’s AI consulting services often reference Kaggle benchmarks when advising clients on what is achievable with their data and what model architectures suit their problem. If you have data but are unsure whether machine learning can deliver meaningful results for your use case, Kaggle is a low-cost way to test assumptions. Our custom AI development team can take promising Kaggle prototypes and turn them into production-ready solutions, while our AI agent development services build intelligent systems that act on model outputs automatically.
    Kaggle consultants
  • Rapid7 Insight Platform

    Rapid7 Insight Platform

    Rapid7 Insight Platform is a cloud-based security operations suite that covers vulnerability management, incident detection and response, application security testing, and cloud security posture management. For organisations juggling multiple point security tools that do not talk to each other, Rapid7 consolidates visibility into a single platform where security teams can see threats, vulnerabilities, and compliance gaps across their entire environment. The platform’s InsightVM module scans networks and endpoints for known vulnerabilities, then prioritises them based on real-world exploitability rather than just CVSS scores. InsightIDR handles threat detection by correlating log data, endpoint telemetry, and user behaviour analytics to flag suspicious activity. Together, these modules give security teams both the preventive and reactive sides of their operation in one view. Integrating Rapid7 with your IT service management, ticketing, and communication tools through system integrations ensures that security findings reach the right people without manual triage. Osher Digital’s automated data processing services can build pipelines that route vulnerability data from Rapid7 into remediation workflows — automatically creating tickets, assigning owners, and tracking resolution timelines. If your security team is drowning in alerts from disconnected tools or struggling to prove compliance posture to auditors, Rapid7 provides a consolidated foundation. Our AI consulting team can assess how Rapid7 fits alongside your existing security stack and design the automations that turn security data into action.
    Rapid7 Insight Platform consultants
  • BrandMentions

    BrandMentions

    BrandMentions is a media monitoring tool that tracks mentions of your brand, competitors, or any keyword across the web, social media, news outlets, blogs, forums, and review sites. For businesses that need to know what is being said about them online but cannot afford to manually check dozens of platforms daily, BrandMentions automates that surveillance and delivers alerts when new mentions appear. Beyond simple mention counting, BrandMentions provides sentiment analysis, reach estimation, and competitive benchmarking. You can track how share of voice shifts over time, identify which channels drive the most brand conversation, and spot emerging issues before they escalate. This is particularly valuable for marketing teams, PR agencies, and brand managers who need to respond quickly to both opportunities and reputational risks. Feeding BrandMentions data into your marketing and analytics stack through system integrations means mention alerts can trigger automated responses — routing negative reviews to your support team, flagging influencer mentions for outreach, or logging media coverage in your CRM. Osher Digital’s business automation services can build these workflows so your team acts on brand intelligence without constantly monitoring dashboards. If your marketing team is spending hours manually tracking brand mentions across platforms, or worse, finding out about negative coverage days after it appears, BrandMentions solves that visibility gap. Our AI consulting team can help you design a monitoring strategy and wire the data into automated response workflows.
    BrandMentions consultants
  • KnowBe4

    KnowBe4

    KnowBe4 is a security awareness training and phishing simulation platform that helps organisations reduce the risk of employees falling for social engineering attacks. Rather than relying solely on technical controls, KnowBe4 addresses the human element — the most exploited attack vector — by training staff to recognise phishing emails, suspicious links, and social engineering tactics. The risk KnowBe4 mitigates is significant. A single employee clicking a malicious link can lead to ransomware, data breaches, and financial fraud. Traditional approaches — annual presentations or policy documents nobody reads — do not change behaviour. KnowBe4 uses frequent simulated phishing campaigns and short training modules to build security habits over time. The platform includes training content covering phishing, ransomware, password security, and compliance topics. Its simulation engine sends realistic test emails to employees and tracks who clicks, who reports, and who needs additional training. Over time, you build measurable data on your organisation’s security culture and can demonstrate improvement to leadership. Osher Digital helps Australian organisations integrate KnowBe4 into broader business automation workflows. Our system integrations team connects KnowBe4 to HR systems for automatic user provisioning and syncs training data with compliance platforms. Our AI consulting team can advise on complementary AI-driven security monitoring approaches.
    KnowBe4 consultants
  • Cloze

    Cloze

    Cloze is a relationship management platform that pulls together emails, phone calls, meetings, notes, and social media interactions into a single view of each contact. For businesses struggling to keep track of client communications across scattered inboxes and apps, Cloze eliminates the manual data entry that eats into productive hours. It automatically builds a timeline for every relationship, so sales and account management teams can pick up conversations without digging through old emails. Where Cloze stands out is its ability to surface contacts who need attention. Rather than relying on reps to remember follow-ups, the platform nudges them when a relationship has gone quiet. This is particularly useful for consultancies and professional services firms where long sales cycles mean opportunities slip through the cracks if not actively managed. Connecting Cloze with your broader tech stack through system integrations unlocks more value — syncing deal data with your CRM, pushing updates to project management tools, or triggering workflows when a contact reaches a certain stage. Osher Digital’s sales automation services can help wire Cloze into automated pipelines that reduce the administrative burden on your team. For organisations looking to get more out of their existing client relationships without adding headcount, Cloze offers a practical starting point. Our AI consulting team can assess whether Cloze fits your workflow and how to integrate it with the rest of your systems.
    Cloze consultants
  • UserVoice

    UserVoice

    UserVoice is a product feedback and feature request platform that helps software companies collect, organise, and prioritise input from customers and internal teams. When product backlogs grow unwieldy and feature requests arrive through support tickets, emails, Slack messages, and sales calls, UserVoice gives product managers a structured way to capture all of that input in one place. The platform lets customers vote on feature ideas, which surfaces demand signals that might otherwise be buried in individual support conversations. Product teams can link feedback to specific accounts and revenue figures, making it easier to justify roadmap decisions with actual data rather than gut feel. This is particularly valuable for B2B software companies where a handful of enterprise clients may drive significant revenue. Integrating UserVoice with your support desk, CRM, and internal communication tools through system integrations ensures that feedback captured in one system flows to where product decisions are made. Osher Digital’s business automation services can connect UserVoice to workflows that automatically categorise, route, and escalate feedback based on account value or request volume. If your product team is spending too much time manually collating feedback from disparate sources, UserVoice can bring order to that process. Our AI consulting team can evaluate how UserVoice fits into your product development workflow and build the integrations needed to make it effective.
    UserVoice consultants
  • PaperForm

    PaperForm

    Paperform is an online form builder that goes beyond basic data collection, offering payment processing, appointment scheduling, product catalogues, and conditional logic in a single tool. For businesses that have outgrown simple contact forms but do not need a full custom application, Paperform fills the gap with flexible, no-code forms that can handle complex workflows. What makes Paperform practical is its guided, document-style interface. Rather than presenting a wall of fields, forms unfold like a conversation — showing questions one section at a time based on previous answers. This approach tends to improve completion rates for longer forms like client onboarding questionnaires, service requests, and event registrations. Paperform connects to over 3,000 apps through native integrations and automation platforms. Wiring it into your business systems through system integrations means form submissions can trigger downstream actions automatically — creating CRM records, sending Slack notifications, or updating spreadsheets without manual handling. Osher Digital’s automated data processing services help organisations build these pipelines so data captured in forms reaches the right systems immediately. If your team is manually copying data from form submissions into other tools, that is time and accuracy you are losing daily. Our business automation team can design Paperform workflows that eliminate that manual step entirely.
    PaperForm consultants
  • OCRSpace

    OCRSpace

    OCRSpace is an optical character recognition API that extracts text from images, scanned documents, and PDFs programmatically. For businesses dealing with paper-based documents, handwritten forms, or image-based files, OCRSpace converts unstructured visual content into machine-readable text that can be searched, analysed, and fed into digital workflows. The business problem is straightforward: data trapped inside scans cannot be used by your other systems. Invoice details locked in PDF scans need manual retyping into accounting software. Patient forms arrive as photographed documents someone has to transcribe. OCRSpace eliminates that manual step by extracting text accurately and returning it in structured formats. OCRSpace supports multiple OCR engines, handles over 20 languages, and processes everything from clean printed text to handwritten content. Its API-first design makes it easy to embed into existing workflows — send an image, get text back in seconds. This pairs well with automated data processing pipelines that ingest documents at scale. Osher Digital builds document processing workflows for Australian organisations using tools like OCRSpace. Our AI agent development team pairs OCR with AI classification models to go beyond raw text — identifying document types and pulling specific fields automatically. See our medical document classification case study for a similar approach.
    OCRSpace consultants
  • Textgain

    Textgain

    Textgain is a natural language processing API that analyses text for sentiment, emotion, topics, and language detection. For businesses dealing with large volumes of unstructured text — customer reviews, social media mentions, survey responses, support tickets — Textgain extracts structured insights from content that would take humans weeks to categorise manually. Most organisations sit on enormous amounts of text data they never properly analyse. Customer feedback piles up in survey tools, social media comments go unmonitored, and support ticket themes only become apparent after they have already caused damage. Textgain processes this text programmatically and returns actionable classifications in real time. The API covers multiple analysis dimensions: sentiment detection identifies positive, negative, or neutral text; emotion analysis detects anger, joy, fear, or surprise; topic extraction identifies subjects being discussed; and language detection handles multilingual content automatically. This breadth makes Textgain useful across marketing, customer experience, and product teams. Osher Digital helps Australian businesses integrate Textgain into automated data processing pipelines that turn raw text into business intelligence. Our AI agent development team builds workflows where feedback is automatically classified and escalated based on analysis. With system integrations, these pipelines feed sentiment scores into CRMs and flag negative reviews for immediate response.
    Textgain consultants
  • LiveAgent

    LiveAgent

    LiveAgent is a help desk and customer support platform that unifies email, live chat, phone, social media, and knowledge base management into a single ticketing system. For support teams juggling multiple communication channels, LiveAgent eliminates the chaos of switching between separate tools by routing every customer interaction into one organised inbox where nothing gets lost or duplicated. The problem it solves is fragmented customer support. When enquiries arrive through email, Facebook, Twitter, live chat, and phone but each channel uses a different tool, agents waste time context-switching and customers get inconsistent experiences. Worse, conversations fall through the cracks when there is no unified system tracking every interaction from first contact to resolution. LiveAgent’s ticketing system assigns, prioritises, and tracks every customer interaction regardless of which channel it originated from. Its built-in live chat widget supports real-time customer conversations on your website, the call centre module handles inbound and outbound calls, and the knowledge base lets you publish self-service articles that deflect common questions before they become tickets. Osher Digital helps Australian businesses connect LiveAgent into broader business automation workflows. Our system integrations team can link LiveAgent to your CRM so agent have full customer context when responding, connect it to automated data processing pipelines that categorise and route tickets using AI, and build escalation workflows that ensure urgent issues reach the right people immediately.
    LiveAgent consultants
  • Deepgram

    Deepgram

    Deepgram is a speech-to-text and audio intelligence API that converts spoken language into accurate, structured text using deep learning models. For organisations dealing with call recordings, meeting transcripts, voicemail processing, or audio content, Deepgram provides fast and accurate transcription that outperforms many traditional speech recognition engines, particularly on noisy audio or domain-specific vocabulary. The applications go well beyond simple transcription. Once audio is converted to text, it can be searched, analysed for sentiment, summarised, or fed into downstream workflows that extract action items, flag compliance issues, or update customer records. Osher Digital’s AI agent development team builds intelligent pipelines that take Deepgram’s output and do something useful with it — routing calls, summarising meetings, or triggering follow-ups based on what was said. Deepgram supports real-time streaming transcription and batch processing of recorded files. It handles multiple languages, speaker diarisation (identifying who said what), and punctuation. For organisations processing large volumes of audio, our automated data processing specialists design pipelines that handle ingestion, transcription, and downstream analysis at scale. If your organisation has audio data that is currently going unanalysed — customer service calls sitting in a folder, meeting recordings nobody reviews — Deepgram combined with smart automation can unlock the value in that content. Osher Digital’s custom AI development team can build a solution tailored to your audio processing needs.
    Deepgram consultants
  • Woodpecker.co

    Woodpecker.co

    Woodpecker.co is a cold email and follow-up automation platform built for B2B sales teams who need to run personalised outreach at scale without burning through their sender reputation. Rather than blasting generic templates to enormous lists, Woodpecker lets teams create human-sounding email sequences that adapt based on recipient behaviour — opens, clicks, and replies all trigger different follow-up paths. For sales teams struggling with inconsistent outreach or reps spending hours on manual follow-ups, Woodpecker removes the repetitive work while keeping the personal touch that actually gets responses. The platform handles deliverability monitoring, domain warm-up, and bounce detection automatically, which means fewer emails landing in spam folders and more conversations started. When connected to your CRM and other sales tools through system integrations, Woodpecker becomes part of a broader revenue engine. Prospect data flows in, sequences run automatically, and replies get routed to the right rep. Organisations looking to build more sophisticated sales automation workflows can pair Woodpecker with n8n or similar orchestration tools to trigger campaigns based on lead scoring, website visits, or CRM stage changes. Osher Digital helps Australian businesses connect Woodpecker into their existing sales stack, building automations that go well beyond basic email sequences. Our business automation team can design workflows that sync Woodpecker with your CRM, enrich prospect data before outreach begins, and route warm replies directly into your pipeline.
    Woodpecker.co consultants
  • Formsite

    Formsite

    Formsite is an online form builder and data collection platform that lets organisations create sophisticated forms, surveys, and registration pages without writing code. From simple contact forms to complex multi-page workflows with conditional logic, payment processing, and file uploads, Formsite handles data collection scenarios that basic form tools cannot. The real value of Formsite shows up when you move beyond standalone forms. Collected data often needs to flow into CRMs, databases, email marketing platforms, or internal approval workflows — and doing this manually creates bottlenecks and errors. Formsite supports integrations and webhooks that push submissions directly into downstream systems the moment someone hits submit. For businesses running compliance-sensitive operations, Formsite offers features like HIPAA-compliant data handling, encrypted submissions, and access controls. This makes it a practical choice for healthcare, finance, and professional services organisations that need to collect sensitive information without compromising on security or regulatory obligations. Osher Digital helps Australian businesses connect Formsite into broader business automation workflows, turning form submissions into automated actions. Our system integrations team can build pipelines where a single form submission triggers CRM updates, internal notifications, document generation, and follow-up sequences — all without manual intervention. We also work with automated data processing to ensure submitted data gets validated, enriched, and routed correctly.
    Formsite consultants

  • TurboHire

    TurboHire is a recruitment automation platform that uses AI to help hiring teams screen, shortlist, and evaluate candidates faster and with less bias than traditional manual processes. For organisations dealing with high application volumes, TurboHire cuts through the noise by scoring and ranking candidates against job requirements automatically, so recruiters spend their time talking to qualified people rather than reading through hundreds of unsuitable resumes. The platform covers the full recruitment pipeline — from job posting and candidate sourcing through to interview scheduling and offer management. Its AI scoring engine analyses resumes against structured criteria, which reduces the subjective inconsistencies that creep in when different recruiters evaluate the same pool of applicants differently. Where TurboHire delivers the most value is in reducing time-to-hire without sacrificing candidate quality. By automating the screening and scheduling steps that typically consume the most recruiter hours, hiring teams can fill roles faster and provide a better experience to candidates who are not left waiting weeks for a response. Osher Digital works with Australian businesses to integrate TurboHire into broader business automation workflows. Our AI agent development team can build custom screening agents that work alongside TurboHire, while our system integrations specialists ensure candidate data flows seamlessly between your ATS, HR system, and onboarding platforms.
    TurboHire consultants
  • TextMagic

    TextMagic

    TextMagic is a business SMS platform that lets organisations send text messages, receive replies, and manage conversations with customers at scale. For teams still relying on phone calls or email for time-sensitive communications — appointment reminders, delivery notifications, or payment alerts — SMS consistently delivers higher open rates and faster response times. The platform supports two-way messaging, bulk campaigns, and SMS automation through its API. This makes it a solid fit for organisations that need to send personalised messages triggered by events in other systems. Osher Digital’s sales automation team frequently integrates SMS platforms like TextMagic into lead nurturing workflows, sending targeted messages based on where a prospect sits in the sales pipeline. Beyond sales, TextMagic is used for operational communications — shift reminders for staff, service updates for clients, and verification codes for secure logins. When connected to workflow automation tools like n8n, these messages can be triggered automatically without anyone drafting or sending them manually. Our business automation specialists build these integrations so your communications run on autopilot. If your organisation needs to add SMS as a communication channel but lacks the development resources to build it from scratch, TextMagic’s API makes it accessible. Osher Digital’s n8n consultants can connect TextMagic to your CRM, booking system, or any other platform that generates the events you want to respond to via text.
    TextMagic consultants