CRM & Sales

Handwrytten is a platform that sends real, robot-written handwritten notes and cards on your behalf. Using patented handwriting robots that hold actual pens, Handwrytten produces notes that look and feel genuinely handwritten — not printed fonts pretending to be cursive. The result is a personal touch at scale that cuts through the noise of email and digital marketing. For Australian businesses focused on client retention and relationship building, Handwrytten offers a tangible way to stand out. Whether you are sending thank-you notes after a sale, birthday cards to key clients, or follow-ups after a meeting, the physical nature of a handwritten card creates an impression that digital messages simply cannot match. Handwrytten integrates with CRMs like Salesforce, HubSpot, and Zapier-compatible platforms, meaning you can trigger notes automatically based on events in your sales pipeline. A new deal closes, a client hits their anniversary, or a lead attends a webinar — and a handwritten card goes out without anyone on your team lifting a pen. Our sales automation specialists can help you integrate Handwrytten into your existing CRM workflows, turning personal outreach into a repeatable, automated process that strengthens relationships without adding manual work.

Reply.io is a sales engagement platform that automates outbound outreach across email, LinkedIn, calls, and SMS. For businesses managing high-volume prospecting, it replaces the tedious manual work of sending follow-ups and tracking responses with automated multichannel sequences that run on autopilot. The platform shines when integrated into a broader sales stack. Rather than operating as a standalone tool, Reply.io connects with CRMs like HubSpot and Salesforce, enrichment tools, and workflow automation platforms such as n8n. This means your sales team spends less time on data entry and more time having actual conversations with qualified prospects. Where most businesses hit a wall is configuring Reply.io to work seamlessly with their existing systems. Connecting it to your CRM, setting up lead scoring rules, and building sequences that feel personal rather than robotic takes genuine technical setup. Getting the deliverability settings right alone can make or break your entire outreach programme. Osher Digital helps businesses across Australia configure and integrate Reply.io into automated sales workflows. We connect it with your CRM, lead sources, and internal systems so every touchpoint is tracked and every follow-up lands on time — without your team lifting a finger.

The Facebook Lead Ads Trigger node in n8n fires your workflow automatically whenever a new lead is captured through a Facebook or Instagram lead ad form. Instead of manually checking your ad account or waiting for email notifications, leads flow directly into your automation pipeline the moment a prospect submits their details. This eliminates the delay between lead capture and follow-up, which is critical for conversion rates. Speed of response is one of the strongest predictors of whether a lead converts. Research consistently shows that responding within minutes rather than hours dramatically improves contact rates. By triggering an n8n workflow instantly when a lead comes in, you can send a personalised acknowledgement email, add the contact to your CRM, notify your sales team via Slack, and enrich the lead data with additional information — all within seconds of form submission. This node is especially valuable for businesses running lead generation campaigns at scale. When you are spending budget on Facebook and Instagram ads, you need every lead handled promptly and consistently. Manual processes break down as volume increases, and leads slip through the cracks. An automated pipeline ensures no lead is missed and every prospect gets the same quality of initial engagement. Our sales automation services help businesses build exactly these kinds of pipelines. If your team is running paid lead generation campaigns and wants to maximise return on ad spend through faster follow-up, our consulting team can design a lead processing workflow that integrates with your CRM, email platform, and sales tools.

Vero is a customer messaging platform built for product and marketing teams who want to send targeted emails and push notifications based on real user behaviour. The n8n Vero node lets you manage user profiles and trigger events from your automation workflows, connecting Vero’s behavioural messaging engine to the rest of your business systems without writing custom integration code. The real power of Vero is in event-driven messaging — sending the right message to the right person at exactly the right time based on what they’ve actually done in your product. The n8n node lets you push user events and profile updates to Vero from any source, whether that’s a CRM update, a form submission, a payment event, or data from an internal tool. This means your Vero campaigns can react to signals from across your entire stack, not just from your website or app. For teams focused on sales automation and customer lifecycle management, connecting Vero to n8n opens up workflows like automatically tagging users based on purchase behaviour, triggering re-engagement campaigns when usage drops, or syncing marketing segments with your CRM in real time. Our team at Osher has helped businesses build these kinds of cross-platform messaging workflows, ensuring that marketing automation is driven by accurate, up-to-date data from every relevant system.

E-goi is a multichannel marketing automation platform that combines email, SMS, push notifications, voice broadcasts, and web push into a single tool. It is built for marketing teams that need to coordinate campaigns across multiple channels without juggling separate platforms. If you are running email blasts in one tool and SMS in another, E-goi brings everything under one roof. The platform includes a visual automation builder, audience segmentation, landing page creation, and ecommerce tracking. Retailers, event organisers, and subscription-based businesses use E-goi to manage customer journeys from first touch through to repeat purchase. Its built-in CRM features also make it popular with small to mid-sized teams that want marketing and contact management in one place. At Osher, we connect E-goi to our clients broader tech stacks using n8n. That might mean syncing E-goi contact lists with a Shopify store, triggering SMS sequences from form submissions, or feeding campaign performance data into a reporting dashboard. We have built similar multichannel workflows for clients in retail and professional services. If your marketing campaigns are siloed across multiple tools and you are losing time on manual data entry, our business automation team can design an E-goi integration that ties everything together. Get in touch to talk through your setup.

Emelia is a cold outreach and email prospecting platform built for sales teams and growth marketers who need to run personalised email campaigns at scale. It handles lead list imports, email sequence automation, A/B testing, and deliverability optimisation — all from a single dashboard. If your team is spending hours manually sending follow-up emails or struggling with low open rates, Emelia gives you the infrastructure to fix that. For businesses already using CRM tools like HubSpot or Pipedrive, Emelia slots in as the outbound engine that feeds warm leads into your pipeline. It connects natively with most major CRMs and supports webhook-based integrations for custom workflows. Sales agencies, SaaS companies, and recruitment firms are among its most common users. At Osher, we integrate Emelia into broader sales automation workflows using n8n. That means your outreach sequences can trigger CRM updates, Slack notifications, lead scoring, and follow-up tasks automatically — without anyone copying data between tabs. We have built similar outbound pipelines for clients across financial services and professional services. If you are running outbound campaigns but losing leads between tools, our AI consulting team can map out an integration that connects Emelia to the rest of your sales stack and eliminates the manual work.

Hunter is an email finding and verification tool used by sales teams, recruiters, and marketers to locate professional email addresses and verify their deliverability. It searches public sources to find email patterns for any domain and lets you build targeted prospect lists without guessing at email formats or bouncing messages. The bottleneck with Hunter is not finding emails — it does that well — but what happens next. Sales teams manually copy verified emails into their CRM, build outreach sequences one at a time, and lose track of which prospects have been contacted. When prospecting is disconnected from your CRM and outreach tools, leads go cold and effort gets duplicated. Osher integrates Hunter with your CRM, email outreach platform, and internal databases using n8n workflows. We build automations that take a list of target companies, find and verify emails through Hunter, create CRM records with the results, and kick off personalised outreach sequences — all without manual copy-pasting. This turns a slow, manual prospecting process into an automated pipeline that feeds your sales team qualified leads. If your sales team spends too much time on manual prospecting, our sales automation services can help you build a pipeline that fills itself.

Autopilot (now Ortto) is a marketing automation platform that lets businesses build customer journeys, send targeted emails, and track user behaviour across channels. It is popular with growth teams and marketers who want visual journey builders and multi-touch attribution without the complexity of enterprise platforms like HubSpot or Marketo. The issue many teams hit with Autopilot is that it works well for email and journey automation but does not natively connect to every tool in their stack. Lead data sits in Autopilot while sales activity lives in the CRM, support tickets are in another system, and product usage data is somewhere else entirely. Without integration, marketing operates in a silo. Osher connects Autopilot to your CRM, support desk, analytics tools, and internal databases using n8n workflows. We build automations that sync leads bidirectionally between Autopilot and your CRM, trigger personalised journeys based on product usage events, and push campaign performance data into your reporting dashboards. This turns Autopilot from a standalone email tool into the engine that powers your entire customer lifecycle. If your marketing stack feels disconnected, our sales automation services and system integration expertise can help you tie it all together.

Keap Trigger is an automation node that fires when specific events happen inside Keap (formerly Infusionsoft) — such as a new contact created, a tag applied, a purchase completed, or a form submitted. It allows businesses to respond instantly to CRM events without polling or manual checks. Small and mid-sized businesses use Keap for CRM, email marketing, and sales pipeline management. The Keap Trigger extends that functionality by connecting Keap events to external tools — your accounting software, project management platform, SMS gateway, or any other system your business relies on. At Osher, we build Keap Trigger workflows in n8n that automate the repetitive tasks that follow CRM events. When a lead fills out a form, the workflow can score the lead, assign it to a sales rep, create a task in your project management tool, and send a personalised SMS — all within seconds. We have built similar CRM-driven automations for clients across professional services and e-commerce. Visit our sales automation page to see how we approach these workflows. If your sales or marketing team is manually updating records, sending follow-up emails, or transferring data between Keap and other tools, a Keap Trigger integration removes that busywork and lets your team focus on closing deals.

Emelia Trigger fires when events occur in your Emelia cold outreach campaigns — new replies, email opens, link clicks, bounces, or campaign completions. It sends that engagement data into your automation platform so your sales team can respond to warm signals immediately instead of checking Emelia separately from their CRM. Cold outreach only works when you act on responses quickly. Emelia Trigger closes the gap between a prospect replying to your campaign and your sales rep seeing that reply in context. When a prospect responds positively, your CRM can update automatically, a Slack notification can alert the assigned rep, and the prospect can be removed from the campaign sequence — all without manual work. At Osher, we integrate Emelia into sales pipeline workflows through sales automation and system integrations. We have built similar outbound-to-CRM pipelines for clients including a talent marketplace that needed to process high volumes of candidate and employer communications. If your sales team is running cold campaigns in Emelia but manually copying replies into your CRM, that lag is slowing down your response time and leaving warm leads sitting unattended.

HighLevel is an all-in-one CRM and marketing platform built for agencies and service businesses. It combines contact management, sales pipelines, SMS and email marketing, appointment scheduling, reputation management, and funnel building into a single system — replacing the need for multiple disconnected tools. The problem most businesses hit with HighLevel is that it works well as a standalone platform, but connecting it to the rest of your tech stack requires manual effort. Leads from external sources need importing, follow-up sequences need coordinating across channels, and reporting across HighLevel and other systems means exporting CSVs and stitching data together. Connecting HighLevel to n8n workflows solves this by automating the data flow between HighLevel and your other business systems. You can sync leads from web forms, Facebook Ads, or third-party platforms directly into HighLevel pipelines, trigger automated sales sequences based on lead behaviour, and push closed-deal data into your accounting or project management tools. For agencies managing multiple client accounts, workflow automation can handle client onboarding, report generation, and cross-account data consolidation. If you’re running HighLevel and finding yourself manually connecting the dots between systems, our team can build integrations that keep everything synchronised automatically.

Keap (formerly Infusionsoft) is a CRM and marketing automation platform designed for small businesses. It combines contact management, email marketing, appointment scheduling, invoicing, and sales pipeline tracking in one system. The problem is that Keap works best when it’s connected to the rest of your tools — and most businesses leave it operating in isolation. When Keap sits disconnected from your other systems, data gets stuck. Leads from your website don’t reach Keap quickly enough, follow-ups depend on someone remembering to check the pipeline, and contact information drifts out of sync across your tools. Business automation fixes this by wiring Keap into your broader operations. Automations we commonly build with Keap: Syncing new leads from web forms, landing pages, and ad platforms into Keap instantly Triggering personalised follow-up sequences based on contact behaviour Pushing invoice and payment data between Keap and accounting systems Updating contact records in Keap when data changes in other platforms Routing hot leads to sales reps with real-time notifications Keap’s built-in automation is decent for basic email sequences, but it hits a wall when you need to coordinate actions across multiple systems. That’s where external system integrations and sales automation workflows come in — extending Keap’s reach beyond its native capabilities. Our AI consulting team helps small businesses and agencies get more from their Keap investment by integrating it with the tools they already use. The result is a CRM that actually reflects reality — contacts are current, follow-ups happen on time, and data flows where it needs to go without manual effort.

Customer.io is a messaging automation platform that lets businesses send targeted emails, push notifications, SMS, and in-app messages based on real-time customer behaviour. Unlike batch-and-blast email tools, Customer.io triggers communications when users take specific actions — signing up, abandoning a cart, hitting a usage milestone, or going inactive. When connected to n8n, Customer.io becomes part of a broader automation ecosystem. You can sync customer data from your CRM, trigger workflows based on Customer.io events, update segments dynamically from external data sources, and coordinate messaging across multiple channels without manual intervention. Common integration patterns include syncing new leads from web forms directly into Customer.io segments, triggering personalised onboarding sequences when users complete specific actions in your product, and pulling campaign performance data into reporting dashboards automatically. For Australian businesses running multi-channel marketing, the combination of Customer.io and n8n removes the need for expensive middleware or custom API development. Our team at Osher has built similar sales automation workflows that connect CRM platforms with messaging tools to reduce manual data entry and improve response times. If you need help connecting Customer.io to your existing tech stack, our AI consulting team can design a workflow that fits your specific requirements. We also offer business automation services for companies looking to streamline their entire marketing operations.

Lemlist is a cold outreach and sales engagement platform designed for sending personalised email campaigns at scale. Lemlist Trigger refers to the event-based triggers that Lemlist exposes, allowing external systems to react when prospects open emails, click links, reply, or move through campaign stages. These triggers turn Lemlist from a standalone outreach tool into a connected part of your sales pipeline. Osher Digital connects Lemlist triggers to CRMs, lead scoring systems, notification tools, and follow-up workflows so your sales team can act on prospect engagement in real time. When a prospect clicks a link in your outreach email, a trigger can update their lead score in your CRM, notify the assigned sales rep via Slack, and schedule a follow-up task, all without anyone manually checking Lemlist dashboards. Common integration patterns include syncing new Lemlist replies to your CRM with full conversation context, routing warm leads to different workflow branches based on engagement signals, enriching prospect data from external sources when they enter a campaign, and feeding campaign performance data into centralised sales dashboards for reporting across the team. If your sales outreach data is trapped in Lemlist and your team manually checks for replies and engagement signals, our sales automation services can wire those triggers into your broader pipeline so opportunities do not slip through the cracks.

Lemlist is a cold outreach platform built for personalised email campaigns at scale. It lets sales teams send individualised emails with custom images, dynamic landing pages, and multi-channel sequences that include email, LinkedIn, and phone touchpoints. The goal is making automated outreach feel like one-to-one communication rather than mass blasts. The problem Lemlist solves is straightforward: generic cold emails get ignored. Buyers can spot templated messages instantly, and spam filters are getting better at catching them. Lemlist’s personalisation features and deliverability tools help outreach actually reach inboxes and get responses. Our sales automation team at Osher connects Lemlist into broader sales workflows. We build pipelines that pull qualified leads from your CRM, enrich contact data, feed them into targeted Lemlist sequences, and then route responses and engagement signals back into your sales process. When a prospect replies or books a meeting, your team gets notified immediately with full context. We also help with campaign strategy: segmenting your prospect lists, writing email sequences that avoid spam triggers, setting up A/B tests, and configuring warmup schedules for new sending domains so your deliverability stays strong from day one.

ActiveCampaign Trigger is an event-driven mechanism that fires automation workflows whenever specific events occur in ActiveCampaign, such as a contact subscribing, a tag being added, a deal stage changing, or an email being opened. ActiveCampaign itself is a marketing automation and CRM platform used by small and mid-sized businesses for email marketing, contact management, and sales pipeline tracking. For businesses running ActiveCampaign as their primary marketing platform, trigger-based integrations solve the problem of keeping other systems in sync. When a lead fills out a form and gets tagged in ActiveCampaign, your project management tool should know about it. When a deal moves to a new stage, your invoicing system should be ready. Without automated triggers, these handoffs rely on someone remembering to update multiple systems manually. At Osher, we use ActiveCampaign Trigger nodes in n8n to connect your marketing automation to the rest of your business stack. We build workflows that react to ActiveCampaign events in real time, pushing data to your CRM, accounting software, support desk, or custom applications. Our sales automation team specialises in building these event-driven pipelines so your marketing and sales systems stay synchronised without manual data entry or CSV imports.

Zoho CRM is a customer relationship management platform used by small and mid-sized businesses to manage sales pipelines, customer interactions, and deal tracking. It offers modules for leads, contacts, accounts, deals, tasks, and custom records, along with built-in email, telephony, and reporting features. Many Australian businesses choose Zoho CRM for its competitive pricing compared to Salesforce and HubSpot. The problem most Zoho CRM users run into is isolation. Their CRM data does not flow to their accounting software, marketing tools, or support desk without manual re-entry. Sales reps spend time copying information between systems instead of selling. Reporting requires pulling data from multiple places and combining it in spreadsheets. These gaps slow down the sales process and create data inconsistencies. At Osher, we connect Zoho CRM to the rest of your technology stack so data moves automatically. We build integrations that sync contacts with your email marketing platform, push closed deals to your invoicing system, create support tickets from CRM records, and update deal stages based on external events. Our sales automation team designs these workflows to match how your sales process actually works, not how a generic template assumes it works. The result is a CRM that stays accurate without your team doing double entry.

Brevo (formerly Sendinblue) is an all-in-one marketing platform covering email campaigns, transactional emails, SMS messaging, and CRM. The n8n Brevo node lets you automate contact management, trigger email sends, update subscriber lists, and sync customer data between Brevo and your other business systems without manual imports or exports. Marketing and operations teams use this integration to keep their contact data clean and their communications timely. When a new lead fills out a form on your website, an n8n workflow can add them to the right Brevo list, tag them based on their enquiry type, and trigger a welcome email sequence — all within seconds. When a customer makes a purchase, another workflow can update their Brevo profile with order details and move them into a post-purchase nurture campaign. Osher helps organisations build sales automation workflows that connect Brevo to CRMs, e-commerce platforms, and internal databases. We set up real-time contact syncing so your email lists always reflect the latest customer data. A common pattern we build is a lead scoring pipeline: form submissions and website activity flow into n8n, get scored against qualification criteria, and then update Brevo contact attributes and list memberships so the right campaign reaches the right person. The n8n node supports contacts, lists, email sending (both transactional and campaign), and event tracking. It works with Brevo’s v3 API and handles pagination for bulk operations, making it practical for both small lists and databases with tens of thousands of contacts.