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Data & Analytics

Articles, blogs, guides and how-tos about business process automation.

  • Seamless AI

    Seamless AI

    Seamless AI is a sales intelligence platform that provides real-time contact and company data for B2B prospecting. Rather than manually hunting through LinkedIn profiles or buying stale lead lists, sales teams use Seamless AI to find verified email addresses, direct phone numbers, and firmographic details for target accounts. The platform pulls data from public sources and cross-references it to maintain accuracy. The core value proposition is speed. A sales rep can build a targeted prospect list in minutes rather than hours. Seamless AI also includes intent signals and company news tracking, so outreach can be timed around relevant triggers — like a funding round, leadership change, or technology adoption. This moves prospecting from spray-and-pray to something more deliberate. For Australian businesses scaling their outbound sales operations, Seamless AI pairs well with CRM and email automation tools. When connected through platforms like n8n, prospect data can flow directly into your CRM, trigger personalised email sequences, and update pipeline records without manual data entry. Osher Digital’s sales automation services help teams build these end-to-end pipelines so reps spend time selling rather than entering data. If your sales team is burning hours on manual prospecting or working with outdated contact databases, Seamless AI is worth a look. Our AI consulting team can evaluate whether it fits your sales workflow and connect it with your existing systems for maximum impact.
    Seamless AI consultants
  • Kraftful

    Kraftful

    Kraftful is an AI-powered product research tool built for product managers and UX teams. It analyses user feedback from multiple sources — app reviews, support tickets, surveys, and user interviews — and distils it into actionable product insights. Instead of manually reading through thousands of reviews or tagging feedback in spreadsheets, Kraftful does the heavy lifting of categorisation and sentiment analysis. The platform excels at surfacing patterns that humans miss when dealing with high volumes of qualitative data. It identifies recurring feature requests, common pain points, and sentiment shifts over time. Product teams can then prioritise their roadmap based on what users are actually saying rather than relying on gut instinct or the loudest voices in the room. For software companies and digital product teams in Australia, Kraftful fits into the broader challenge of making data-driven product decisions without drowning in manual analysis. When combined with other tools in your product stack, insights from Kraftful can feed into sprint planning, stakeholder reports, and customer success workflows. Osher Digital’s AI consulting team helps product organisations integrate tools like Kraftful into their decision-making processes, ensuring insights translate into action. If your product team is spending days each month manually analysing user feedback, Kraftful can compress that work significantly. Our custom AI development team can also build bespoke feedback analysis pipelines for organisations with unique data sources or requirements that go beyond what Kraftful offers out of the box. See how we approach similar challenges in our automated data processing work.
    Kraftful consultants
  • Browserless

    Browserless

    Browserless is a headless browser service that runs Chrome instances in the cloud for web scraping, automated testing, PDF generation, and screenshot capture. Instead of managing your own Chromium infrastructure — dealing with memory leaks, version updates, and scaling headaches — Browserless handles the browser runtime so your code just sends requests and gets results back. Developers and automation teams use Browserless for tasks that require a full browser environment: scraping JavaScript-rendered pages, running Puppeteer or Playwright scripts at scale, generating PDFs from web content, and capturing page screenshots for monitoring or reporting. It exposes a simple API, so you can swap out a local browser instance for a cloud-hosted one with minimal code changes. For organisations running data collection, price monitoring, or content extraction workflows, Browserless removes a significant infrastructure burden. When connected to automation platforms like n8n, it becomes part of a larger pipeline — scrape a page, extract data, transform it, and push it into a database or dashboard. Osher Digital’s automated data processing services frequently involve browser-based extraction as one step in a multi-stage data pipeline, similar to the work we did in our BOM weather data pipeline project. If your team is wrestling with unreliable scraping infrastructure or needs browser automation at scale, Browserless is a solid managed option. Our system integration specialists can wire it into your existing workflows and ensure extracted data flows cleanly into your downstream systems.
    Browserless consultants
  • AccurAI

    AccurAI

    AccurAI is an AI-powered quality assurance and accuracy verification tool designed for organisations that need to validate content, data, or outputs at scale. It targets the problem of human error in repetitive checking tasks — proofreading documents, verifying data entries, or auditing outputs from automated processes. Rather than relying entirely on manual review, AccurAI applies AI models to flag inconsistencies, errors, and anomalies. The platform is particularly relevant for businesses dealing with high volumes of structured or semi-structured data. Think insurance claims processing, medical record verification, financial document auditing, or quality checks on AI-generated content. AccurAI sits in the workflow as a verification layer, catching issues before they reach customers or downstream systems. For Australian organisations in regulated industries where accuracy is not optional, AccurAI can reduce both error rates and the time spent on manual QA. When integrated into automated workflows through platforms like n8n, it becomes part of a processing pipeline — data comes in, gets processed, and AccurAI validates the output before it moves to the next stage. Osher Digital’s automated data processing team builds exactly these kinds of verification pipelines, as demonstrated in our medical document classification case study. If your team spends significant hours on manual quality checks or you are concerned about error rates in automated outputs, AccurAI is worth evaluating. Our AI consultants can help you assess where AI-driven verification fits into your operations and whether AccurAI or a custom-built solution is the better path.
    AccurAI consultants
  • Supernormal

    Supernormal

    Supernormal is an AI meeting assistant that automatically records, transcribes, and summarises meetings so participants can focus on the conversation rather than taking notes. It integrates with Google Meet, Zoom, and Microsoft Teams, joining calls automatically and producing structured summaries within minutes of a meeting ending. The hidden cost of meetings is not just the time spent in them — it is the time spent afterwards writing up notes, distributing action items, and chasing follow-ups. Supernormal eliminates this overhead by generating accurate notes with key decisions, action items, and discussion points extracted automatically. For teams running client calls and project standups throughout the day, this recovery of post-meeting time adds up fast. Our business automation services help organisations eliminate exactly these kinds of time sinks. Beyond simple transcription, Supernormal’s AI separates small talk from substantive discussion, identifies who committed to what, and formats the output in a way that is immediately useful. Summaries can be pushed to project management tools, CRMs, or shared drives — creating a searchable archive of every conversation. Combined with system integrations, this data becomes part of your organisational knowledge base rather than disappearing into forgotten notebooks. If your team loses hours each week to meeting notes and follow-up coordination, Supernormal offers a practical fix. Pair it with an AI agent that processes meeting outcomes and you can automate the entire chain from conversation to action.
    Supernormal consultants
  • awork

    awork

    awork is a project management and team coordination platform built for agencies, consultancies, and professional service firms that juggle multiple client projects at once. Rather than forcing teams into rigid workflows, awork gives project leads the flexibility to plan tasks, track time, and manage workloads across an entire team — all without the overhead of enterprise tools that take months to configure. One of the biggest challenges for growing teams is resource allocation. When project managers lack visibility into who is available and who is overloaded, deadlines slip and quality drops. awork tackles this head-on with visual workload planning, giving managers a real-time view of team capacity so they can redistribute tasks before bottlenecks form. Where awork really shines is in its ability to connect with other tools through integrations and automation. Businesses that pair awork with workflow automation platforms like n8n can push project data into CRMs, trigger notifications in Slack, or sync timesheets with invoicing software — all without manual effort. For organisations looking to reduce repetitive admin work, our business automation services can help design these kinds of connected workflows. If your team is spending more time updating spreadsheets than doing actual project work, awork offers a practical alternative. Combined with the right integrations and a clear systems integration strategy, it can become the central hub that ties your operational tools together.
    awork consultants
  • Airbrake

    Airbrake

    Airbrake is an error monitoring and performance tracking platform used by development teams to catch, diagnose, and resolve application errors before they affect end users. Rather than sifting through log files after a customer complaint, Airbrake surfaces errors in real time — grouping duplicates, tracking frequency, and showing the exact code path that triggered each issue. For businesses running production software, undetected errors cost money. A broken checkout flow, a failed API call, or a crashing mobile screen can go unnoticed for hours without proper monitoring. Airbrake acts as an early warning system, sending alerts the moment something breaks and giving developers the stack trace, environment data, and deployment context they need to fix it fast. Our custom development team builds monitoring into every application we deliver. Beyond error tracking, Airbrake includes application performance monitoring (APM) that highlights slow queries, memory leaks, and throughput bottlenecks. This dual focus — catching what is broken and what is slow — gives engineering teams a more complete picture of application health. When paired with system integrations, Airbrake alerts can automatically create tickets in Jira, post to Slack channels, or trigger incident response workflows. If your development team is reactive rather than proactive about application issues, Airbrake provides the visibility layer that changes that dynamic. Combined with a solid AI agent development approach, you can even build automated triage systems that classify and route errors based on severity and component.
    Airbrake consultants
  • Fathom

    Fathom

    Fathom is a privacy-focused web analytics platform that gives website owners clear, actionable traffic data without relying on cookies or collecting personal information. Built as a direct alternative to Google Analytics, Fathom appeals to businesses that want accurate visitor metrics while respecting user privacy and complying with regulations like GDPR and Australia’s Privacy Act. The core problem Fathom solves is straightforward: most analytics tools are bloated with features that few people use, and they raise genuine privacy concerns that require cookie consent banners. Fathom strips analytics down to what actually matters — page views, referral sources, top content, and goal completions — presented in a single dashboard that loads fast and makes sense without a training course. For organisations that need automated data processing from their analytics, Fathom’s clean data model is far easier to work with than the raw event streams from larger platforms. Because Fathom does not use cookies, visitors are never tracked across sessions in a personally identifiable way. This means no cookie consent banners, no GDPR headaches, and no risk of ad blockers stripping out your analytics script. For businesses that value accurate data, this is significant — studies suggest that cookie-based analytics miss a substantial portion of traffic due to consent refusals and ad blockers. If you are looking to pair clean analytics data with automated reporting or marketing workflows, our business automation and system integration teams can connect Fathom to dashboards, alerting systems, and other tools in your stack.
    Fathom consultants
  • Marketing Master IO

    Marketing Master IO

    Marketing Master IO is an all-in-one marketing automation platform that combines email marketing, SMS campaigns, landing pages, sales funnels, and customer journey mapping in a single tool. It is designed for businesses that want to manage multiple marketing channels from one dashboard without juggling separate subscriptions for each function. While Marketing Master IO covers a broad range of marketing activities, the challenge arises when it needs to work alongside your other business systems. Customer data in your CRM may not match what Marketing Master IO knows. E-commerce transactions might not trigger the right follow-up campaigns. Lead scores calculated inside the platform do not reach your sales team unless someone exports and shares them manually. At Osher, our system integrations team connects Marketing Master IO with your CRM, e-commerce platform, analytics tools, and other systems so that customer data stays synchronised across every touchpoint. Our sales automation specialists build workflows that pass qualified leads from Marketing Master IO directly to your sales team with full context — no CSV exports or manual handoffs required. If your marketing platform is generating leads but the handoff to sales or fulfilment feels clunky, our business automation team can connect the dots and make sure every customer interaction triggers the right next step across your entire tech stack.
    Marketing Master IO consultants
  • Workboard

    Workboard

    Workboard is an enterprise strategy execution platform that helps organisations align goals, track objectives and key results (OKRs), and coordinate work across teams. It gives leadership visibility into progress against strategic priorities and helps managers connect daily work to broader company goals. For businesses running OKR programmes or trying to improve strategic alignment, Workboard is a powerful tool — but its value multiplies when it is connected to the systems where work actually gets done. The disconnect between strategy platforms and execution tools is a common frustration. OKRs live in Workboard, but task completion happens in Jira, Asana, or Monday.com. Revenue targets are tracked in Workboard, but the underlying data sits in your CRM. Progress updates require someone to manually pull numbers from one system and enter them into another, which means dashboards are always slightly out of date. Our system integrations team at Osher connects Workboard with your project management tools, CRM, financial systems, and data warehouses so that OKR progress updates automatically based on real work being completed. Our automated data processing specialists build the data pipelines that keep Workboard metrics accurate without manual reporting effort. If your team is spending more time updating Workboard than acting on the insights it provides, our business automation specialists can automate the data flow and give you strategy dashboards that reflect reality in real time.
    Workboard consultants
  • Confluent

    Confluent

    Confluent is a data streaming platform built on Apache Kafka that enables real-time data flow between systems, applications, and databases. For businesses dealing with high data volumes that need to move between systems instantly — transactions, sensor readings, logs, customer interactions — Confluent makes data available the moment it is created rather than hours later in batch processes. The core problem Confluent solves is data latency. Traditional batch ETL waits then moves data in bulk, meaning downstream systems work with stale information. With Confluent, data streams continuously. Inventory updates across warehouses in real time, customer events trigger instant responses, and dashboards reflect what is happening now. Our automated data processing team works with real-time architectures for clients who cannot afford batch delays. Confluent adds enterprise features on top of open-source Kafka — managed infrastructure, schema registry, connectors for popular databases, and governance tools. Paired with n8n, it enables event-driven architectures where business processes react to data changes instantly. If your organisation is ready to move from batch processing to real-time streaming, our system integrations specialists can design the architecture. Talk to our AI consultants about building real-time data infrastructure that keeps your systems synchronised.
    Confluent consultants
  • Google Forms

    Google Forms

    Google Forms is one of the most widely used data collection tools in business — from customer feedback surveys and event registrations to internal request forms and employee onboarding checklists. It is simple to set up and free to use, which makes it a go-to choice. The problem is that form responses typically land in a spreadsheet and sit there until someone manually processes them. That gap between collecting data and acting on it is where most organisations lose time. A lead fills out a contact form, but nobody follows up for hours because the notification got buried. An employee submits an IT request, but it needs to be manually copied into the ticketing system. These delays add up and create a poor experience for everyone involved. At Osher, our business automation specialists connect Google Forms to your CRM, helpdesk, project management tools, and communication platforms so that every submission triggers the right action immediately. Our system integrations team builds workflows that route form data to the correct destination based on the answers provided — no manual sorting required. For organisations looking to add intelligence to their forms, our AI agent development team can build agents that classify, prioritise, or respond to submissions automatically. If your team is spending time manually processing form responses that could be handled by automation, we can show you a better way to work.
    Google Forms consultants
  • Enormail

    Enormail

    Enormail is an email marketing platform designed for businesses that need to manage subscriber lists, send targeted campaigns, and track engagement metrics. It handles the core email marketing functions well — list segmentation, template design, A/B testing, and delivery optimisation. But when Enormail operates as a standalone tool, your marketing data stays disconnected from the rest of your business systems. The real cost of disconnected email marketing is not just inefficiency — it is missed revenue. When your CRM does not talk to Enormail, new leads sit unsubscribed. When your e-commerce platform is not synced, purchase behaviour cannot inform email segmentation. When campaign engagement data does not flow back to sales, your reps are working blind. Our sales automation team at Osher connects Enormail with your CRM, e-commerce platform, and other business tools so that subscriber data stays current, campaign triggers fire based on real customer behaviour, and engagement metrics flow to the people who need them. Our automated data processing specialists build the pipelines that keep your lists clean and your segmentation accurate without manual list management. If you want your email marketing to respond to what your customers actually do — rather than relying on batch-and-blast campaigns — our business automation team can design workflows that make Enormail a connected part of your revenue engine.
    Enormail consultants
  • Fitbit

    Fitbit

    Fitbit provides wearable health and fitness tracking for millions of users, capturing activity data, sleep patterns, heart rate metrics, and exercise logs throughout the day. For organisations in health, wellness, corporate fitness, insurance, or employee wellbeing, Fitbit data represents a rich source of real-world health information — but getting that data out of the Fitbit ecosystem and into your business systems typically requires custom development. Health and wellness programmes suffer when participant data lives in a silo. Corporate wellbeing teams cannot track programme engagement without asking employees to screenshot their stats. Insurance providers cannot offer dynamic incentives tied to real activity data. Fitness businesses cannot personalise coaching without manually reviewing each client’s Fitbit dashboard. At Osher, our automated data processing team builds pipelines that pull Fitbit data into your platforms securely and reliably. Whether you need daily step counts flowing into a wellness programme dashboard, sleep data synced with a health coaching app, or activity metrics feeding an incentive calculation engine, we handle the technical plumbing. Our custom AI development team can also build intelligent layers on top of this data — identifying trends, flagging anomalies, or generating personalised recommendations. If your organisation works with health or fitness data, our AI consultants can help you design an integration strategy that turns raw Fitbit data into actionable insights while respecting user privacy and data handling requirements.
    Fitbit consultants
  • Datumbox

    Datumbox

    Datumbox is a machine learning API platform offering pre-built natural language processing capabilities. It provides sentiment analysis, topic classification, spam detection, language detection, keyword extraction, and readability scoring — all through a REST API. For businesses with large volumes of unstructured text, Datumbox extracts structured insights without building custom ML models. The applications are wide-ranging. Support teams can classify tickets by sentiment and topic, routing negative feedback to senior staff. Marketing teams can analyse social mentions to gauge brand sentiment. Content teams can score readability and extract keywords. Connected to n8n, these analyses run continuously. Our automated data processing team builds these text analysis pipelines for clients across industries. What makes Datumbox practical for mid-sized businesses is that it requires no ML expertise. You send text to an endpoint and receive a structured classification. The model complexity is abstracted away. For organisations needing text intelligence without a data science team, this is a sensible starting point. If your business needs to classify text at scale — feedback, support tickets, survey responses — our AI agent development team can integrate Datumbox into your workflows. Talk to our AI consultants about building an automated text analysis pipeline for your data.
    Datumbox consultants
  • LeadBoxer

    LeadBoxer

    LeadBoxer is a lead identification and scoring platform that tracks website visitors and enriches anonymous traffic with company and contact information. For B2B teams, the gap between traffic numbers and actual pipeline is often enormous — thousands of visitors but no idea who they are. LeadBoxer closes that gap by identifying visiting companies, scoring engagement, and surfacing qualified leads. The platform places a tracking script on your website that captures visitor behaviour — pages viewed, time on site, return visits — and cross-references this with business databases to identify the companies behind sessions. Scores are calculated based on engagement patterns so sales focuses on warm prospects. Our sales automation team connects tools like LeadBoxer to CRMs so identified leads appear directly in your pipeline. Where LeadBoxer adds real value is the marketing-to-sales handoff. Marketing generates traffic, LeadBoxer identifies who that traffic is, and automation routes qualified leads into your CRM with engagement context. Our automated data processing specialists build these lead intelligence pipelines for clear buyer intent signals. If your B2B business generates traffic but struggles converting visitors to pipeline, our AI consultants can implement LeadBoxer with the right automation and CRM integrations to turn anonymous traffic into sales opportunities.
    LeadBoxer consultants
  • Freshping

    Freshping

    Freshping is a website and server uptime monitoring service that checks whether your web properties are online and responding correctly. It sends HTTP, HTTPS, TCP, UDP, and ICMP checks at regular intervals and alerts your team immediately when downtime is detected. For businesses depending on their website for revenue or customer service, hearing about outages from customers rather than your monitoring system is an avoidable failure. Freshping runs checks from multiple global locations, detecting regional outages invisible from a single point. It tracks response times, uptime percentages, and incident history — data that matters for SLA reporting and vendor accountability. Connected to n8n, Freshping alerts trigger incident response workflows rather than just sending notification emails. Our business automation team builds automated incident response pipelines for clients needing structured responses to downtime. Beyond uptime checks, Freshping provides status pages shareable with clients or internal teams. This transparency reduces support enquiry volume during outages. For businesses managing multiple web properties, centralised monitoring keeps everything visible in one place. If your organisation needs uptime monitoring connected to automated alerting and incident management, our system integrations specialists can wire Freshping into your operations tools. Talk to our AI consultants about catching problems before your customers do.
    Freshping consultants
  • Oxylabs

    Oxylabs

    Oxylabs is a web scraping infrastructure provider that supplies proxy networks, scraping APIs, and pre-built data collection tools for businesses that need to extract information from websites at scale. The problems it addresses are the technical barriers that make large-scale web scraping unreliable — IP blocking, CAPTCHAs, geo-restrictions, and constantly changing website structures that break custom scrapers. The platform offers residential and datacenter proxy pools, a web scraper API that handles JavaScript rendering and anti-bot detection, and ready-made scrapers for common targets like ecommerce sites, search engines, and real estate listings. For businesses using automated data processing workflows, Oxylabs provides the raw data collection layer that feeds into downstream processing, analysis, and reporting pipelines. Where Oxylabs adds significant value is in competitive intelligence, pricing monitoring, and market research. Ecommerce companies tracking competitor pricing, real estate platforms aggregating listings, or research firms collecting public data all rely on this kind of infrastructure. Osher’s custom AI development team can build systems that combine Oxylabs data collection with AI-powered analysis to extract structured insights from raw scraped content. If your business depends on web data but your current scraping setup is fragile, rate-limited, or blocked frequently, Oxylabs provides the infrastructure backbone. Connected through system integrations using n8n, scraped data can flow directly into your databases, dashboards, or AI models without manual file handling or broken pipelines.
    Oxylabs consultants
  • AirNow

    AirNow

    AirNow is an environmental data platform that provides real-time air quality information, primarily sourced from government monitoring networks. For businesses that rely on environmental data — such as logistics companies, outdoor event organisers, construction firms, or health-tech platforms — AirNow’s API delivers current and forecast air quality index (AQI) readings that can feed directly into operational decision-making systems. The practical value of AirNow comes from its data feeds rather than its front-end interface. By pulling AQI data via API, businesses can build automated triggers — pausing outdoor work orders when air quality drops below safe thresholds, sending alerts to field staff, or adjusting delivery routing to avoid high-pollution zones. Osher’s automated data processing services help businesses ingest this kind of environmental data into their existing workflows. Connecting AirNow data to your internal systems typically requires an integration layer that polls the API on a schedule, normalises the readings, and pushes them to the right destinations — whether that is a dashboard, a notification channel, or a database. This is exactly the kind of pipeline that n8n consultants build regularly, using scheduled workflows that run without manual intervention. If your business operations are affected by air quality conditions and you currently rely on staff checking websites manually, automating this data flow removes a bottleneck. Combined with system integrations, AirNow data can become a real-time input into your operational playbook rather than an afterthought.
    AirNow consultants
  • Databox

    Databox

    Databox is a business analytics dashboard platform that pulls metrics from dozens of data sources into a single, real-time view. The problem it addresses is scattered reporting — marketing, sales, and operations teams often check numbers across Google Analytics, HubSpot, Stripe, social media platforms, and spreadsheets separately, making it difficult to get a unified picture of business performance without manual effort. The platform connects to over 100 data sources natively, including Google Analytics, Facebook Ads, Google Ads, HubSpot, Salesforce, Shopify, and many others. Once connected, you drag and drop metrics into custom dashboards, set performance goals, and configure automated reports that get delivered to email or Slack on a schedule. For sales automation workflows, Databox can surface pipeline metrics alongside marketing data so teams see the full funnel in one place. Where Databox becomes especially useful is when paired with automated data processing pipelines. If you have custom data sources — internal databases, proprietary tools, or niche SaaS platforms — Osher can build n8n workflows that push that data into Databox via its API, giving you a complete dashboard that includes every metric that matters, not just the ones with native integrations. For agencies and consultancies managing multiple clients, Databox also offers white-label reporting and client-facing dashboards. Combined with system integrations that automate data collection, it removes the hours typically spent building manual reports each week and keeps everyone working from the same numbers.
    Databox consultants
  • Relink – URL Shortener

    Relink – URL Shortener

    Relink is a URL shortening and link management platform that gives businesses control over their shared links. Beyond simply shortening URLs, Relink provides branded short domains, click tracking, geographic and device-level analytics, A/B testing for destination URLs, and retargeting pixel support. For marketing teams sharing links across campaigns, social media, and paid ads, it replaces generic shorteners with a branded, trackable alternative. The analytics side is where Relink proves its value. Every shortened link captures click data — when, where, and on what device — which feeds into campaign performance analysis. For teams using automated data processing workflows, this click data can be pulled via API and combined with your advertising and CRM data to build a more complete picture of which channels drive engagement. Relink also supports deep linking, which routes mobile users to the correct app screen rather than a generic web page. Through system integrations, Osher can connect Relink’s click data and link management capabilities to your broader marketing stack — syncing with your email platform, CRM, or analytics dashboard so everything stays connected. If you are running multi-channel marketing campaigns and need more visibility into link performance than basic UTM tracking provides, Relink fills that gap. Combined with sales automation, you can trigger follow-up actions based on link clicks — sending a sales email when a prospect clicks a pricing page link, for example.
    Relink – URL Shortener consultants
  • Lusha

    Lusha

    Lusha is a B2B contact and company data platform that helps sales and recruiting teams find accurate email addresses and phone numbers for their target prospects. The core problem it solves is the hours wasted hunting for contact details — reps manually searching LinkedIn, company websites, and data brokers to find the right person’s direct line or email. Lusha gives you that data instantly through a browser extension or API. The platform offers a Chrome extension that enriches LinkedIn profiles and company pages with verified contact details, plus a prospecting dashboard where you can search and filter contacts by job title, industry, company size, and location. For teams running sales automation workflows, Lusha provides the accurate contact data that makes outbound sequences actually reach the right people instead of bouncing or going to generic inboxes. Where Lusha fits into a broader automation strategy is in the data enrichment layer. When a new lead enters your CRM, an automated workflow can call the Lusha API to fill in missing contact fields — direct dial, verified email, company revenue, employee count — without a rep doing any manual research. Osher’s automated data processing team builds these enrichment pipelines regularly using n8n. For sales teams that depend on outbound prospecting, having accurate contact data is foundational. Lusha paired with AI agent development for lead scoring and prioritisation means your reps spend their time calling the right people with verified numbers, rather than guessing email formats or dialling outdated phone numbers.
    Lusha consultants
  • FullContact

    FullContact

    FullContact is an identity resolution and contact enrichment platform that takes partial contact information — an email address, phone number, or social profile — and returns a comprehensive profile including name, job title, company, location, and social media accounts. For businesses that capture leads with minimal form fields to keep conversion rates high, FullContact fills in the gaps so sales and marketing teams have a complete picture of who they are talking to. The platform works through API calls and batch processing, making it suitable for both real-time enrichment (appending data as a lead comes in) and retrospective enrichment of existing databases. FullContact maintains its own identity graph by aggregating data from public sources and partnerships, resolving multiple data points to a single unified profile. Integrating FullContact with your CRM and marketing tools through system integrations means lead enrichment happens automatically. When a new contact enters your system, FullContact can append job title, company size, industry, and social profiles without manual effort. Osher Digital’s sales automation services can build pipelines where enriched data triggers lead scoring, routing, and personalised outreach based on the contact’s profile. If your sales team wastes time researching prospects manually, or if your CRM is full of incomplete records that make segmentation impossible, FullContact solves both at scale. Our AI consulting team can design the integration architecture that keeps your contact database complete and current.
    FullContact consultants
  • HUB Planner

    HUB Planner

    HUB Planner is a resource scheduling and project planning platform built for agencies, consultancies, and professional services firms that manage multiple projects with shared teams. When your people are spread across several active projects and utilisation rates directly impact profitability, HUB Planner provides the visibility to see who is available, who is over-booked, and where capacity gaps exist. The platform combines a visual scheduling board with timesheets, budget tracking, and utilisation reporting. Project managers can drag and drop resource assignments, set up recurring bookings, and view availability across the entire organisation in a single calendar. This is useful for businesses where resource conflicts and last-minute reassignments are common, making capacity planning a visual exercise rather than a spreadsheet problem. Connecting HUB Planner to your project management, CRM, and financial tools through system integrations keeps resource data in sync with the rest of your operations. Osher Digital’s business automation services can build workflows that update resource bookings when project timelines change, sync timesheet data to invoicing, and alert managers when utilisation exceeds healthy thresholds. If your organisation struggles with resource over-allocation, unnoticed bench time, or margin erosion from poor capacity planning, HUB Planner provides the data to fix these. Our AI consulting team can evaluate how it fits your workflow and build integrations connecting scheduling to your financial and PM systems.
    HUB Planner consultants
  • Omniconvert

    Omniconvert

    Omniconvert is a conversion rate optimisation platform that helps ecommerce and SaaS businesses run A/B tests, deploy personalised website experiences, and build customer surveys — all without heavy developer involvement. If your website traffic is decent but conversions are flat, Omniconvert gives you the testing framework to figure out what is actually stopping visitors from buying or signing up. The platform breaks into three core modules: an A/B testing engine for landing pages and product pages, a segmentation tool that tailors content based on visitor behaviour or traffic source, and an NPS survey builder for capturing qualitative feedback. These work together so you can form a hypothesis, test it, and validate it with customer sentiment data. For businesses running automated data processing pipelines, Omniconvert’s experiment data can be fed into reporting dashboards or data warehouses through API connections. Osher’s system integrations team regularly connects testing platforms like this to broader analytics stacks so that experiment results flow into the same place as your ad spend, CRM, and revenue data. Omniconvert is particularly useful for mid-market ecommerce brands that have outgrown basic tools like Google Optimize (now sunset) but do not need the cost or complexity of Optimizely. Paired with business automation workflows, you can trigger post-purchase sequences or segment-specific offers based on test-winning variations automatically.
    Omniconvert consultants
  • Kaggle

    Kaggle

    Kaggle is a data science and machine learning platform owned by Google that hosts datasets, competitions, and collaborative notebooks. For organisations exploring AI and machine learning, Kaggle provides access to thousands of public datasets and a community of data scientists who share working code, tutorials, and pre-trained models. It serves as both a learning environment and a prototyping playground. The competition format is what originally put Kaggle on the map. Companies post real-world data problems with prize pools, and data scientists compete to build the most accurate models. The result is a library of battle-tested approaches to problems like fraud detection, demand forecasting, image classification, and natural language processing that anyone can study and adapt. For businesses, Kaggle is most useful during the exploration phase of an AI project. Before committing to a full build, your team can use Kaggle notebooks to test whether a particular dataset or modelling approach is viable. Osher Digital’s AI consulting services often reference Kaggle benchmarks when advising clients on what is achievable with their data and what model architectures suit their problem. If you have data but are unsure whether machine learning can deliver meaningful results for your use case, Kaggle is a low-cost way to test assumptions. Our custom AI development team can take promising Kaggle prototypes and turn them into production-ready solutions, while our AI agent development services build intelligent systems that act on model outputs automatically.
    Kaggle consultants
  • Rapid7 Insight Platform

    Rapid7 Insight Platform

    Rapid7 Insight Platform is a cloud-based security operations suite that covers vulnerability management, incident detection and response, application security testing, and cloud security posture management. For organisations juggling multiple point security tools that do not talk to each other, Rapid7 consolidates visibility into a single platform where security teams can see threats, vulnerabilities, and compliance gaps across their entire environment. The platform’s InsightVM module scans networks and endpoints for known vulnerabilities, then prioritises them based on real-world exploitability rather than just CVSS scores. InsightIDR handles threat detection by correlating log data, endpoint telemetry, and user behaviour analytics to flag suspicious activity. Together, these modules give security teams both the preventive and reactive sides of their operation in one view. Integrating Rapid7 with your IT service management, ticketing, and communication tools through system integrations ensures that security findings reach the right people without manual triage. Osher Digital’s automated data processing services can build pipelines that route vulnerability data from Rapid7 into remediation workflows — automatically creating tickets, assigning owners, and tracking resolution timelines. If your security team is drowning in alerts from disconnected tools or struggling to prove compliance posture to auditors, Rapid7 provides a consolidated foundation. Our AI consulting team can assess how Rapid7 fits alongside your existing security stack and design the automations that turn security data into action.
    Rapid7 Insight Platform consultants
  • College Football Data

    College Football Data

    College Football Data is a free, open API that provides access to historical and current college football statistics, play-by-play data, team records, recruiting rankings, and advanced analytics. For sports analytics companies, media organisations, and developers building fan-facing applications, this API removes the need to scrape data from multiple sources and instead delivers structured, queryable endpoints for Division I football data. The API covers a wide range of data points including game results, drive-level summaries, individual player statistics, team talent composites, predicted point values, and advanced metrics like expected points added (EPA). This depth of data makes it a practical foundation for building predictive models, historical comparison tools, and interactive dashboards. Pulling data from College Football Data into your analytics stack or web application through system integrations means you can automate the flow of game data into dashboards and models without manual exports. Osher Digital’s automated data processing services can build pipelines that fetch, transform, and store this data on a schedule so your models always run on fresh inputs. If you are building a sports analytics product or internal tool that depends on reliable college football data, this API is one of the best structured sources available. Our custom AI development team can help design the data architecture and modelling layer that turns raw statistics into actionable insights.
    College Football Data consultants
  • BrandMentions

    BrandMentions

    BrandMentions is a media monitoring tool that tracks mentions of your brand, competitors, or any keyword across the web, social media, news outlets, blogs, forums, and review sites. For businesses that need to know what is being said about them online but cannot afford to manually check dozens of platforms daily, BrandMentions automates that surveillance and delivers alerts when new mentions appear. Beyond simple mention counting, BrandMentions provides sentiment analysis, reach estimation, and competitive benchmarking. You can track how share of voice shifts over time, identify which channels drive the most brand conversation, and spot emerging issues before they escalate. This is particularly valuable for marketing teams, PR agencies, and brand managers who need to respond quickly to both opportunities and reputational risks. Feeding BrandMentions data into your marketing and analytics stack through system integrations means mention alerts can trigger automated responses — routing negative reviews to your support team, flagging influencer mentions for outreach, or logging media coverage in your CRM. Osher Digital’s business automation services can build these workflows so your team acts on brand intelligence without constantly monitoring dashboards. If your marketing team is spending hours manually tracking brand mentions across platforms, or worse, finding out about negative coverage days after it appears, BrandMentions solves that visibility gap. Our AI consulting team can help you design a monitoring strategy and wire the data into automated response workflows.
    BrandMentions consultants
  • Zonka Feedback

    Zonka Feedback

    Zonka Feedback is a customer experience and survey platform that captures feedback through multiple channels including in-app widgets, email, SMS, kiosks, tablets, and web links. For businesses that need to measure customer satisfaction at different touchpoints — after a purchase, support interaction, onboarding session, or facility visit — Zonka provides the tools to collect, analyse, and act on that feedback in a structured way. The platform supports standard CX metrics like Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), along with custom survey types. What sets it apart from simpler survey tools is its real-time response tracking, automated follow-up workflows, and the ability to trigger different actions based on score thresholds. A detractor score can automatically alert a manager, while a promoter response can trigger a review request. Connecting Zonka Feedback to your CRM, helpdesk, and marketing tools through system integrations ensures that feedback data enriches customer records and triggers appropriate follow-up actions. Osher Digital’s business automation services can build closed-loop feedback workflows where negative scores create support tickets, positive scores trigger referral campaigns, and all responses feed into reporting dashboards automatically. If your organisation collects customer feedback but struggles to act on it quickly enough, Zonka Feedback closes that gap between data collection and response. Our AI consulting team can help you design a feedback strategy that captures the right data at the right moments and routes it to the people who can act on it.
    Zonka Feedback consultants
  • UserVoice

    UserVoice

    UserVoice is a product feedback and feature request platform that helps software companies collect, organise, and prioritise input from customers and internal teams. When product backlogs grow unwieldy and feature requests arrive through support tickets, emails, Slack messages, and sales calls, UserVoice gives product managers a structured way to capture all of that input in one place. The platform lets customers vote on feature ideas, which surfaces demand signals that might otherwise be buried in individual support conversations. Product teams can link feedback to specific accounts and revenue figures, making it easier to justify roadmap decisions with actual data rather than gut feel. This is particularly valuable for B2B software companies where a handful of enterprise clients may drive significant revenue. Integrating UserVoice with your support desk, CRM, and internal communication tools through system integrations ensures that feedback captured in one system flows to where product decisions are made. Osher Digital’s business automation services can connect UserVoice to workflows that automatically categorise, route, and escalate feedback based on account value or request volume. If your product team is spending too much time manually collating feedback from disparate sources, UserVoice can bring order to that process. Our AI consulting team can evaluate how UserVoice fits into your product development workflow and build the integrations needed to make it effective.
    UserVoice consultants
  • Capsule

    Capsule

    Capsule is a lightweight CRM platform designed for small to mid-sized businesses that need to manage contacts, track sales opportunities, and organise customer relationships without the complexity and cost of enterprise CRM systems. It provides a clean, intuitive interface where teams can store contact details, log interactions, manage sales pipelines, and set follow-up tasks — all in one place. The problem Capsule solves is scattered customer data. When contact information lives across email inboxes, spreadsheets, and sticky notes, important details get lost and follow-ups fall through the cracks. Capsule centralises everything, giving each team member full context on every contact and deal without needing to ask a colleague what happened last. Capsule becomes significantly more powerful when connected to the other tools your business relies on. Through integrations with accounting software, email marketing platforms, and communication tools, Capsule can serve as the central hub for customer data. When paired with system integrations and workflow automation, data flows between Capsule and your other systems automatically — new deals trigger invoices, completed sales update marketing lists, and support tickets link back to the right contact record. Osher Digital helps Australian businesses get more from Capsule by building business automation workflows around it. Our team connects Capsule to your broader tech stack, automates repetitive CRM tasks, and builds sales automation pipelines that keep your customer data accurate and your sales team focused on closing rather than data entry.
    Capsule consultants
  • OCRSpace

    OCRSpace

    OCRSpace is an optical character recognition API that extracts text from images, scanned documents, and PDFs programmatically. For businesses dealing with paper-based documents, handwritten forms, or image-based files, OCRSpace converts unstructured visual content into machine-readable text that can be searched, analysed, and fed into digital workflows. The business problem is straightforward: data trapped inside scans cannot be used by your other systems. Invoice details locked in PDF scans need manual retyping into accounting software. Patient forms arrive as photographed documents someone has to transcribe. OCRSpace eliminates that manual step by extracting text accurately and returning it in structured formats. OCRSpace supports multiple OCR engines, handles over 20 languages, and processes everything from clean printed text to handwritten content. Its API-first design makes it easy to embed into existing workflows — send an image, get text back in seconds. This pairs well with automated data processing pipelines that ingest documents at scale. Osher Digital builds document processing workflows for Australian organisations using tools like OCRSpace. Our AI agent development team pairs OCR with AI classification models to go beyond raw text — identifying document types and pulling specific fields automatically. See our medical document classification case study for a similar approach.
    OCRSpace consultants
  • Textgain

    Textgain

    Textgain is a natural language processing API that analyses text for sentiment, emotion, topics, and language detection. For businesses dealing with large volumes of unstructured text — customer reviews, social media mentions, survey responses, support tickets — Textgain extracts structured insights from content that would take humans weeks to categorise manually. Most organisations sit on enormous amounts of text data they never properly analyse. Customer feedback piles up in survey tools, social media comments go unmonitored, and support ticket themes only become apparent after they have already caused damage. Textgain processes this text programmatically and returns actionable classifications in real time. The API covers multiple analysis dimensions: sentiment detection identifies positive, negative, or neutral text; emotion analysis detects anger, joy, fear, or surprise; topic extraction identifies subjects being discussed; and language detection handles multilingual content automatically. This breadth makes Textgain useful across marketing, customer experience, and product teams. Osher Digital helps Australian businesses integrate Textgain into automated data processing pipelines that turn raw text into business intelligence. Our AI agent development team builds workflows where feedback is automatically classified and escalated based on analysis. With system integrations, these pipelines feed sentiment scores into CRMs and flag negative reviews for immediate response.
    Textgain consultants
  • Mews

    Mews

    Mews is a cloud-based property management system designed for hotels, hostels, and serviced accommodation providers who want to modernise beyond legacy PMS platforms. It handles reservations, check-in and check-out, housekeeping, billing, and guest communication through a single browser-based interface staff can access from anywhere. The headache Mews addresses is fragmentation. Traditional hotel management involves separate systems for bookings, front desk, channel management, payments, and reporting — none talking to each other well. Staff enter the same data multiple times, overbookings slip through, and guest requests get lost between shifts. Mews consolidates these functions and keeps everything synchronised. Where Mews stands out is its open API and integration marketplace. Revenue management systems, channel managers, POS systems, door lock providers, and accounting platforms all connect to Mews, creating a connected ecosystem where data flows without manual intervention. This is valuable for property groups managing multiple locations centrally. Osher Digital works with Australian hospitality businesses to extend Mews through custom system integrations and business automation workflows. We connect Mews to accounting software, build automated guest communication sequences, and create operational dashboards for real-time visibility. Our AI consulting team can also advise on intelligent chatbots for guest experiences.
    Mews consultants
  • LiveAgent

    LiveAgent

    LiveAgent is a help desk and customer support platform that unifies email, live chat, phone, social media, and knowledge base management into a single ticketing system. For support teams juggling multiple communication channels, LiveAgent eliminates the chaos of switching between separate tools by routing every customer interaction into one organised inbox where nothing gets lost or duplicated. The problem it solves is fragmented customer support. When enquiries arrive through email, Facebook, Twitter, live chat, and phone but each channel uses a different tool, agents waste time context-switching and customers get inconsistent experiences. Worse, conversations fall through the cracks when there is no unified system tracking every interaction from first contact to resolution. LiveAgent’s ticketing system assigns, prioritises, and tracks every customer interaction regardless of which channel it originated from. Its built-in live chat widget supports real-time customer conversations on your website, the call centre module handles inbound and outbound calls, and the knowledge base lets you publish self-service articles that deflect common questions before they become tickets. Osher Digital helps Australian businesses connect LiveAgent into broader business automation workflows. Our system integrations team can link LiveAgent to your CRM so agent have full customer context when responding, connect it to automated data processing pipelines that categorise and route tickets using AI, and build escalation workflows that ensure urgent issues reach the right people immediately.
    LiveAgent consultants