Papyrs website and content automation

Papyrs is an online wiki and intranet platform that gives teams a simple way to create internal knowledge bases, documentation, and collaborative workspaces.

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What you can automate with Papyrs

Papyrs is an online wiki and intranet platform that gives teams a simple way to create internal knowledge bases, documentation, and collaborative workspaces. It combines the ease of a drag-and-drop page builder with wiki-style linking and organisation, making it accessible to non-technical team members who need to document processes, policies, and project information. For Australian businesses that struggle with scattered documentation — information buried in shared drives, email threads, or individual hard drives — Papyrs provides a centralised, searchable home for internal knowledge. Teams can create pages for standard operating procedures, onboarding guides, meeting notes, and project documentation without needing IT support. Papyrs supports page templates, file attachments, forms, comments, and granular access permissions. This means you can control who sees what, collect structured input through embedded forms, and maintain version history for compliance-sensitive documents — all within a single platform. If your team needs a knowledge management system that integrates with your existing tools, our integration specialists can connect Papyrs to your project management, CRM, and business automation workflows so documentation stays current as your processes evolve.

Papyrs FAQs

Frequently Asked Questions

Common questions about how Papyrs consultants can help with integration and implementation

Papyrs is used to create internal wikis, knowledge bases, and team intranets. Businesses use it to document processes, store policies, create onboarding materials, and maintain project documentation in a centralised, searchable location accessible to the whole team.

No, Papyrs uses a drag-and-drop page builder that anyone can use without technical skills. You can add text, images, files, embedded forms, and widgets to pages by dragging elements into place, similar to building a simple webpage.

Yes, Papyrs offers granular access permissions that let you control who can view, edit, or manage specific pages and sections. This is useful for separating departmental documentation or restricting access to sensitive policies and compliance materials.

Papyrs maintains a version history for pages, allowing you to see who made changes and when, and to revert to previous versions if needed. This is important for compliance-sensitive documentation where you need an audit trail of changes.

For document creation and collaboration, Papyrs offers a more structured and searchable alternative to shared drives. It works best for living documents that need regular updates. For large file storage, you may still want a file storage solution alongside Papyrs.

Papyrs supports embedding external content, file attachments from cloud storage services, and API connections. For deeper integrations with your project management or CRM tools, our integration team can build automated workflows that keep Papyrs in sync with your other systems.

How it works

Implementing Papyrs

Step 1

Audit Your Existing Documentation

Identify where your team's knowledge currently lives — shared drives, email, personal folders, or nowhere at all. List the most critical documents and processes that need to be captured or migrated into a centralised system.

Step 2

Plan Your Wiki Structure

Organise your content into logical categories — departments, projects, process types, or functional areas. A clear structure from the start makes it easier for team members to find information and for new employees to navigate during onboarding.

Step 3

Create Page Templates

Build reusable templates for your most common document types — standard operating procedures, meeting notes, project briefs, and policy documents. Templates ensure consistency across your wiki and make it faster for team members to contribute content.

Step 4

Migrate Priority Content

Start by moving your most frequently referenced documents into Papyrs. Focus on content that people actively search for or ask about, rather than trying to migrate everything at once. This gives your team an immediate reason to use the new platform.

Step 5

Set Permissions and Access Controls

Configure who can view and edit each section of your wiki. Set up department-level permissions for sensitive content and grant broader read access for general policies and procedures so everyone can find the information they need.

Step 6

Establish Update Ownership and Habits

Assign content owners responsible for keeping each section current, and build wiki updates into your team's regular workflow. A wiki only stays useful if someone is accountable for maintaining it — otherwise it becomes another graveyard of outdated documents.